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Director Infrastructure Operations Jobs in Raleigh, NC

MasTec Inc

Director Operations

Raleigh, NC

Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and ... Job Summary The Director of Operations is responsible for overseeing a business unit in the ...

MasTec Inc

Director Operations

Raleigh, NC

Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and ... Job Summary The Director of Operations is responsible for overseeing a business unit in the ...

MasTec Inc

Director Operations

Raleigh, NC

Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and ... Job Summary The Director of Operations is responsible for overseeing a business unit in the ...

MasTec Inc

Director Operations

Raleigh, NC

Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and ... Job Summary The Director of Operations is responsible for overseeing a business unit in the ...

MasTec Inc

Director Operations

Raleigh, NC

Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and ... Job Summary The Director of Operations is responsible for overseeing a business unit in the ...

MasTec Inc

Director Operations

Raleigh, NC

Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and ... Job Summary The Director of Operations is responsible for overseeing a business unit in the ...

MasTec Inc

Director Operations

Raleigh, NC

Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and ... Job Summary The Director of Operations is responsible for overseeing a business unit in the ...

MasTec Inc

Director Operations

Raleigh, NC

Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and ... Job Summary The Director of Operations is responsible for overseeing a business unit in the ...

MasTec Inc

Director Operations

Raleigh, NC · On-site

Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and ... Job Summary The Director of Operations is responsible for overseeing a business unit in the ...

MasTec Inc

Director Operations

Raleigh, NC · On-site

Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and ... Job Summary The Director of Operations is responsible for overseeing a business unit in the ...

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Director Infrastructure Operations information

See Raleigh, NC salary details

$33.1K

$104.7K

$174.5K

How much do director infrastructure operations jobs pay per year?

As of May 28, 2026, the average yearly pay for director infrastructure operations in Raleigh, NC is $104,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Infrastructure Operations, and why are they important?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, network architecture, and systems administration, often supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with enterprise tools like VMware, cloud platforms (AWS, Azure), ITIL frameworks, and certifications such as PMP or CISSP is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These skills and qualities ensure the reliable, secure, and scalable operation of an organization’s critical IT systems.

How does a Director of Infrastructure Operations typically collaborate with other departments to ensure seamless IT service delivery?

As a Director of Infrastructure Operations, collaboration with other departments such as security, application development, and business units is essential to align IT infrastructure with organizational goals. This role often involves regular meetings with department heads to understand their requirements, prioritizing projects, and coordinating resource allocation. Directors also work closely with teams to create incident response protocols, ensure compliance, and optimize system uptime. Effective communication and cross-functional teamwork are key to addressing challenges quickly and maintaining high service levels.

What does a Director of Infrastructure Operations do?

A Director of Infrastructure Operations is responsible for overseeing and managing an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all systems are running efficiently, securely, and reliably to support business operations. This role often involves strategic planning, budgeting, leading technical teams, and implementing best practices for disaster recovery and security. Directors also collaborate with other departments to align IT infrastructure with organizational goals and may be involved in vendor management and technology upgrades.

What do infrastructure operations do?

Infrastructure operations professionals are responsible for managing and maintaining an organization’s IT infrastructure, including servers, networks, data centers, and cloud services. They ensure systems are reliable, secure, and efficient, often using tools like monitoring software and following industry best practices. These roles typically require technical skills, problem-solving abilities, and certifications such as ITIL or CompTIA.

What does a director of infrastructure and operations do?

A director of infrastructure and operations oversees an organization's IT infrastructure, including networks, servers, and data centers, ensuring reliable and secure technology services. They develop strategies, manage teams, and coordinate with other departments to support business goals, often requiring knowledge of cloud platforms, cybersecurity, and IT management certifications.

What is the difference between Director Infrastructure Operations vs Network Manager?

AspectDirector Infrastructure OperationsNetwork Manager
Primary FocusOversees overall infrastructure strategy, including data centers, servers, and cloud servicesManages network infrastructure, including LAN, WAN, and network security
CertificationsITIL, PMP, Cisco or Microsoft certifications often preferredCCNA, CCNP, or Network+ certifications common
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational, technical hands-on management of network systems
Industry UsageUsed in large enterprises, data centers, cloud providersCommon in organizations with complex network needs

The main difference is that the Director Infrastructure Operations oversees the entire infrastructure strategy and management, including data centers and cloud services, while the Network Manager focuses specifically on managing and maintaining network systems. Both roles require technical certifications, but their scope and responsibilities differ significantly.

What are the most commonly searched types of Infrastructure Operations jobs in Raleigh, NC? The most popular types of Infrastructure Operations jobs in Raleigh, NC are:
What are popular job titles related to Director Infrastructure Operations jobs in Raleigh, NC? For Director Infrastructure Operations jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Director Infrastructure Operations jobs in Raleigh, NC look for? The top searched job categories for Director Infrastructure Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Director Infrastructure Operations jobs? Cities near Raleigh, NC with the most Director Infrastructure Operations job openings:
Director Infrastructure Operations jobs near you
Director Infrastructure & Operations (Desktop)

Director Infrastructure & Operations (Desktop)

First Citizens Bank

Raleigh, NC • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

80th of 141 rated banks

Job description

Overview
The IT Infrastructure & Operations Director is responsible for leading the Bank's desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability, security, and cost-effectiveness of enterprise infrastructure, including software, hardware and related tools. The position provides strategic leadership, operational oversight, and technical expertise while managing and developing a high-performing IT organization supporting critical business and regulatory needs.
This role manages an organization of approximately 20 associates, with 3-4 direct reports, and partners closely with business stakeholders, vendors, and senior leadership.
Responsibilities
Infrastructure & Operations Leadership
  • Provide oversight for enterprise infrastructure and technical operations, including desktop hardware, software, and end-user support services.
  • Lead associate teams responsible for daily technical operations and long-term infrastructure stability.
  • Establish performance monitoring, reporting, and service metrics to ensure reliability, capable responsiveness and cost-effectiveness.
  • Guide teams through the resolution of complex technical incidents and escalations.
  • Ensure infrastructure solutions are scalable, resilient, and aligned with overall operational needs.

Strategy & Business Alignment
  • Align infrastructure strategy and operational initiatives with evolving business objectives and regulatory requirements.
  • Partner with internal business leaders to understand needs and translate them into effective technical solutions.
  • Develop and maintain strong relationships with vendors, service providers, and external partners.
  • Lead and execute infrastructure-related initiatives, continuous improvement efforts, and modernization programs.

Management & Leadership
  • Set clear expectations and accountability to achieve departmental and organizational goals.
  • Manage budget planning, forecasting, and resource allocation for infrastructure and operations.
  • Develop, update, and enforce IT policies, standards, processes, and controls to improve efficiency and compliance.
  • Recruit, coach, develop, and evaluate management and technical staff.
  • Foster a supportive, inclusive, and performance-driven team environment focused on professional growth.

Technical Expertise & Governance
  • Serve as a technical and strategic advisor to senior management on infrastructure and operations matters.
  • Maintain strong knowledge of infrastructure technologies, including Windows-based environments and key end-user computing platforms/services.
  • Oversee identity and access management, security controls, vulnerability management, and system hardening as required.
  • Ensure compliance with financial services regulatory requirements, security standards, and internal controls.
  • Monitor industry trends, emerging technologies, and vendor offerings to inform roadmap and investment decisions.

Qualifications
Bachelor's Degree and 8 years of experience in Technology Delivery, Project, Program, or Portfolio Management OR High School Diploma or GED and 12 years of experience in Technology Delivery, Project, Program, or Portfolio Management
Preferred Skills & Experience
  • Strong people manager with experience leading managers and technical teams
  • Deep understanding of enterprise infrastructure in regulated environments
  • Experience supporting end-user teams and production operations
  • Windows-based infrastructure experience (engineering, design, implementation)
  • Knowledge of networking, infrastructure hardware, and enterprise software platforms
  • Experience with access management, security controls, and vulnerability management
  • Financial services or similarly regulated industry experience preferred
  • Strong communication, leadership, and stakeholder management skills
  • Experience with DEX or similar tools1

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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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