... Engineering, Support, and Service Delivery. The KSM is responsible for driving customer ... Build trusted relationships with customer stakeholders and act as their advocate within NetApp.
... Engineering, Support, and Service Delivery. The KSM is responsible for driving customer ... Build trusted relationships with customer stakeholders and act as their advocate within NetApp.
Keystone Success Manager
Morrisville, NC · On-site
... Engineering, Support, and Service Delivery. The KSM is responsible for driving customer ... Build trusted relationships with customer stakeholders and act as their advocate within NetApp.
Keystone Success Manager
Morrisville, NC · On-site
... Engineering, Support, and Service Delivery. The KSM is responsible for driving customer ... Build trusted relationships with customer stakeholders and act as their advocate within NetApp.
Senior Product Architect
Morrisville, NC · On-site
Job Summary NetApp Senior Product Architect (Subscription Mgmt. & Q2O) work as part of team that ... and Engineering teams. Influence decision-making across multiple stakeholders without direct ...
Senior Product Architect
Morrisville, NC · On-site
Job Summary NetApp Senior Product Architect (Subscription Mgmt. & Q2O) work as part of team that ... and Engineering teams. Influence decision-making across multiple stakeholders without direct ...
Senior Product Architect
Morrisville, NC · On-site
Job Summary NetApp Senior Product Architect (Subscription Mgmt. & Q2O) work as part of team that ... and Engineering teams. Influence decision-making across multiple stakeholders without direct ...
Senior Product Architect
Morrisville, NC · On-site
Job Summary NetApp Senior Product Architect (Subscription Mgmt. & Q2O) work as part of team that ... and Engineering teams. Influence decision-making across multiple stakeholders without direct ...
Sr. Storage & Backup Engineer
Durham, NC · On-site
... Contract Staffing (Staff Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor ... EMC, HDS, NetApp, and others Analyze, design, test, document, and implement solutions for ...
Sr. Storage & Backup Engineer
Durham, NC · On-site
... Contract Staffing (Staff Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor ... EMC, HDS, NetApp, and others Analyze, design, test, document, and implement solutions for ...
XXX/hr Contract duration (in months)* 3 Job Details: Must Have Skills (Top 3 technical skills only ... Node.js, NetApp, Singularity, Slurm Networking. Minimum years of experience*: 8-10 years ...
XXX/hr Contract duration (in months)* 3 Job Details: Must Have Skills (Top 3 technical skills only ... Node.js, NetApp, Singularity, Slurm Networking. Minimum years of experience*: 8-10 years ...
... Contract Staffing (Staff Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor ... NetApp Filer, Brocade switch) Hands-on experience in NetBackup backup software Experience of ...
... Contract Staffing (Staff Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor ... NetApp Filer, Brocade switch) Hands-on experience in NetBackup backup software Experience of ...
Sr Storage Administrator
Durham, NC · On-site
Coordinate engineering/development work across multiple areas and across platforms to ensure ... with NetApp, with EMC Vmax and HP storage experience, and Fujitsu. * 8 years' experience with ...
Sr Storage Administrator
Durham, NC · On-site
Coordinate engineering/development work across multiple areas and across platforms to ensure ... with NetApp, with EMC Vmax and HP storage experience, and Fujitsu. * 8 years' experience with ...
Contract Netapp Engineer information
See Raleigh, NC salary details
$24.77 - $29.29
1% of jobs
$29.29 - $33.82
5% of jobs
$33.82 - $38.34
9% of jobs
$42.25 is the 25th percentile. Wages below this are outliers.
$38.34 - $42.87
12% of jobs
$42.87 - $47.39
10% of jobs
The median wage is $51.59 / hr.
$47.39 - $51.92
15% of jobs
$51.92 - $56.44
15% of jobs
$59.65 is the 75th percentile. Wages above this are outliers.
$56.44 - $60.97
13% of jobs
$60.97 - $65.49
10% of jobs
$65.49 - $70.02
10% of jobs
$70.02 - $74.54
2% of jobs
$24
$52
$74
How much do contract netapp engineer jobs pay per hour?
As of Jul 16, 2026, the average hourly pay for contract netapp engineer in Raleigh, NC is $52.13, according to ZipRecruiter salary data. Most workers in this role earn between $42.07 and $60.53 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Contract Netapp Engineer, and why are they important?
To thrive as a Contract Netapp Engineer, you need deep expertise in networked storage systems, strong troubleshooting skills, and relevant certifications such as NetApp Certified Data Administrator (NCDA). Proficiency in NetApp ONTAP, SAN/NAS infrastructures, and familiarity with backup, replication, and cloud integration tools are typically required. Outstanding problem-solving, communication, and project management skills help you collaborate effectively with clients and cross-functional teams. These abilities are crucial for delivering reliable storage solutions, minimizing downtime, and ensuring client satisfaction in dynamic enterprise environments.
What is the difference between Contract Netapp Engineer vs Contract Storage Engineer?
| Aspect | Contract Netapp Engineer | Contract Storage Engineer |
|---|---|---|
| Certifications | NetApp Certified Data Administrator, NCDA | Vendor-neutral storage certifications, e.g., SNIA |
| Work Environment | Data centers, enterprise IT, cloud environments | Data centers, enterprise IT, cloud environments |
| Industry Usage | Primarily in organizations using NetApp storage solutions | Broader, including various storage vendors and solutions |
The Contract Netapp Engineer specializes in NetApp storage systems, focusing on NetApp-specific certifications and environments. In contrast, the Contract Storage Engineer has a broader scope, working with multiple storage solutions and vendor-neutral certifications. Both roles are vital in enterprise data management, but the Netapp Engineer's expertise is more specialized in NetApp technologies.
What is a Contract NetApp Engineer?
A Contract NetApp Engineer is an IT professional hired on a temporary or project basis to design, implement, and support NetApp storage solutions for organizations. They specialize in managing NetApp hardware and software, including installation, configuration, troubleshooting, and optimization of storage systems. These engineers often work with clients to ensure data availability, backup, disaster recovery, and efficient storage utilization. Their role may also involve integrating NetApp solutions with other IT infrastructure and providing technical support and training to in-house teams.
What are some common challenges faced by Contract NetApp Engineers, and how can they effectively address them?
Contract NetApp Engineers often encounter challenges such as integrating NetApp solutions into diverse existing IT infrastructures and quickly adapting to the unique processes of different client environments. They may also need to manage competing priorities, troubleshoot storage performance issues, and ensure data security compliance. Success in this role often relies on strong communication skills, the ability to rapidly learn client-specific systems, and staying current with NetApp technologies. Building a solid rapport with the client’s IT team and establishing clear project goals early on can help overcome these challenges and ensure successful project delivery.
What are popular job titles related to Contract Netapp Engineer jobs in Raleigh, NC? For Contract Netapp Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Contract Netapp Engineer jobs in Raleigh, NC look for? The top searched job categories for Contract Netapp Engineer jobs in Raleigh, NC are:
Other
Medical, Life, Retirement, PTO
Posted 5 days ago
Job description
Job Summary
As a Keystone Success Manager (KSM), you will serve as the primary trusted advisor for a portfolio of NetApp Keystone customers, helping them maximize the value of their subscription services. You will own the customer relationship throughout the subscription lifecycle, acting as a strategic partner, advocate, and escalation point while coordinating with cross-functional teams across Sales, Engineering, Support, and Service Delivery.
The KSM is responsible for driving customer satisfaction, subscription health, adoption, retention, and growth through regular business reviews, proactive planning, issue resolution, and operational oversight.
Job Requirements
Customer Success & Relationship Management
- Serve as the primary point of contact for assigned Keystone customers.
- Build trusted relationships with customer stakeholders and act as their advocate within NetApp.
- Lead regular service and business reviews focused on subscription health, utilization, capacity planning, forecasting, and customer objectives.
- Provide guidance on Keystone best practices, tools, training resources, and self-service capabilities.
- Monitor subscription usage, capacity consumption, and overall service health to identify opportunities and potential risks.
- Proactively facilitate subscription modifications, expansions, renewals, refreshes, relocations, and decommission activities.
- Ensure customer environments remain optimized and aligned to business needs.
- Act as the customer escalation point for subscription-related concerns.
- Partner with Service Delivery Managers, Support Account Managers, Engineering, and Operations teams to drive timely issue resolution.
- Coordinate investigations and track customer-facing issues through resolution.
- Address customer inquiries related to contracts, billing, maintenance, incidents, and service delivery.
- Analyze subscription trends and consolidate data to provide actionable insights and recommendations.
- Maintain subscription hygiene and operational excellence to promote a seamless customer experience.
- Partner closely with Sales teams to support account growth, renewals, and expansion opportunities.
- Provide customer feedback to Product Management and Engineering teams to influence future enhancements.
- Collaborate globally with Keystone teams to deliver a consistent and high-quality customer experience.
Education
- Experience in Customer Success, Technical Account Management, Service Delivery, Professional Services, Account Management, or a related customer-facing role.
- Strong relationship-building and stakeholder management skills.
- Ability to navigate complex customer environments and coordinate across multiple teams.
- Experience managing escalations and driving customer issues to resolution.
- Strong analytical and problem-solving skills, with the ability to interpret usage and operational data.
- Excellent communication and presentation skills.
- Ability to balance strategic customer engagement with operational execution in a fast-paced environment.
- Experience with subscription-based, cloud, managed services, or consumption-based business models.
- Knowledge of enterprise infrastructure, storage, cloud, or hybrid cloud environments.
- Familiarity with customer success methodologies and account planning practices.
Travel: As required
US Citizenship Required
#LI-hybrid
Compensation:
The target salary range for this position is 70,550 - 104,500 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.