IT Support Technician
$19.50 - $27/hr
IT Support Technician Position Summary: The IT Support Technician assists with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, printer ...
New
IT Support Technician
$19.50 - $27/hr
IT Support Technician Position Summary: The IT Support Technician assists with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, printer ...
New
IT Service Desk Intern
$15.50 - $16.50/hr
Our IT Service Desk Interns have exposure to various IT functions while learning from experienced ... If you are passionate about technology, end-user support, and providing world class customer ...
IT Service Desk Intern
$15.50 - $16.50/hr
Our IT Service Desk Interns have exposure to various IT functions while learning from experienced ... If you are passionate about technology, end-user support, and providing world class customer ...
IT Support Technician
Lenexa, KS · On-site
$19.50 - $27/hr
Commercial Capital Company is seeking an IT Support Technician to assist with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, and ...
New
IT Support Technician
Lenexa, KS · On-site
$19.50 - $27/hr
Commercial Capital Company is seeking an IT Support Technician to assist with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, and ...
New
IT Support Specialist
Olathe, KS · Hybrid
IT Helpdesk Specialist - Hybrid in Olathe, KS * At lease 3+ years of experience in IT user support * Proven ability to support basic workstation and portable hardware, software, printers, AV, and ...
IT Support Specialist
Olathe, KS · Hybrid
IT Helpdesk Specialist - Hybrid in Olathe, KS * At lease 3+ years of experience in IT user support * Proven ability to support basic workstation and portable hardware, software, printers, AV, and ...
IT Support Specialist
Olathe, KS · Hybrid
IT Helpdesk Specialist - Hybrid in Olathe, KS * At lease 3+ years of experience in IT user support * Proven ability to support basic workstation and portable hardware, software, printers, AV, and ...
Quick apply
IT Support Specialist
Olathe, KS · Hybrid
IT Helpdesk Specialist - Hybrid in Olathe, KS * At lease 3+ years of experience in IT user support * Proven ability to support basic workstation and portable hardware, software, printers, AV, and ...
IT Support Specialist
Olathe, KS · Hybrid
IT Helpdesk Specialist - Hybrid in Olathe, KS * At lease 3+ years of experience in IT user support * Proven ability to support basic workstation and portable hardware, software, printers, AV, and ...
IT Support Specialist
Olathe, KS · Hybrid
IT Helpdesk Specialist - Hybrid in Olathe, KS * At lease 3+ years of experience in IT user support * Proven ability to support basic workstation and portable hardware, software, printers, AV, and ...
IT Support Specialist
Olathe, KS · Hybrid
IT Helpdesk Specialist - Hybrid in Olathe, KS * At lease 3+ years of experience in IT user support * Proven ability to support basic workstation and portable hardware, software, printers, AV, and ...
IT Support Specialist
Olathe, KS · Hybrid
IT Helpdesk Specialist - Hybrid in Olathe, KS * At lease 3+ years of experience in IT user support * Proven ability to support basic workstation and portable hardware, software, printers, AV, and ...
Corporate IT Support
Kansas City, KS · On-site
$20.75 - $28.50/hr
It is a full-time role for our organization supporting our IT Director. We run a virtual call center having to load data for our dialer and run data centric reports. Attention to detail is very ...
Corporate IT Support
Kansas City, KS · On-site
$20.75 - $28.50/hr
It is a full-time role for our organization supporting our IT Director. We run a virtual call center having to load data for our dialer and run data centric reports. Attention to detail is very ...
They are seeking an IT Service Desk Support Staff I to deliver high levels of customer service to employees, assisting with technical issues and ensuring effective resolution of support requests.
They are seeking an IT Service Desk Support Staff I to deliver high levels of customer service to employees, assisting with technical issues and ensuring effective resolution of support requests.
IT Service Desk Support Staff I
Olathe, KS · On-site
$22.25 - $31.25/hr
Conduct research on relatively simple issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. * Create, modify and/or delete ...
IT Service Desk Support Staff I
Olathe, KS · On-site
$22.25 - $31.25/hr
Conduct research on relatively simple issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. * Create, modify and/or delete ...
Conduct research on relatively simple issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. * Create, modify and/or delete ...
Conduct research on relatively simple issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. * Create, modify and/or delete ...
Senior Help Desk Specialist
Lenexa, KS · On-site
Bachelor's degree from an accredited College or University • IT Support/Help Desk: Minimum 6 ... years of experience working, supporting an IT Support Services Help Desk • Project Management:
Senior Help Desk Specialist
Lenexa, KS · On-site
Bachelor's degree from an accredited College or University • IT Support/Help Desk: Minimum 6 ... years of experience working, supporting an IT Support Services Help Desk • Project Management:
Senior Help Desk Specialist
Lenexa, KS · On-site
$70K - $85K/yr
Minimum 6 years of experience working, supporting an IT Support Services Help Desk * Project ... Management: Minimum 2 years of experience in project management experience in the context of ...
Senior Help Desk Specialist
Lenexa, KS · On-site
$70K - $85K/yr
Minimum 6 years of experience working, supporting an IT Support Services Help Desk * Project ... Management: Minimum 2 years of experience in project management experience in the context of ...
Desktop Support Engineer
New Century, KS · On-site
Desktop Support Technician We are seeking a skilled Desktop Support Technician to join our IT team. ... Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
New
Desktop Support Engineer
New Century, KS · On-site
Desktop Support Technician We are seeking a skilled Desktop Support Technician to join our IT team. ... Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
New
Disaster Tech Response Team - Topeka, KS
Topeka, KS · On-site +1
Provide remote or on-site IT support to displaced residents and relief organizations * Help set up ... Help Desk and Tech Support Specialists * Project Managers and Operations leads with a tech ...
Disaster Tech Response Team - Topeka, KS
Topeka, KS · On-site +1
Provide remote or on-site IT support to displaced residents and relief organizations * Help set up ... Help Desk and Tech Support Specialists * Project Managers and Operations leads with a tech ...
Sr. Help Desk Specialist
Lenexa, KS · On-site
Provide end-to-end technical support and just-in-time user training for authorized users of IT services * Identify, research, troubleshoot, and resolve complex technical issues across hardware ...
New
Sr. Help Desk Specialist
Lenexa, KS · On-site
Provide end-to-end technical support and just-in-time user training for authorized users of IT services * Identify, research, troubleshoot, and resolve complex technical issues across hardware ...
New
Sr. Help Desk Specialist
Lenexa, KS · On-site
Provide end-to-end technical support and just-in-time user training for authorized users of IT services * Identify, research, troubleshoot, and resolve complex technical issues across hardware ...
Sr. Help Desk Specialist
Lenexa, KS · On-site
Provide end-to-end technical support and just-in-time user training for authorized users of IT services * Identify, research, troubleshoot, and resolve complex technical issues across hardware ...
Sr. Help Desk Specialist
Lenexa, KS · On-site
Provide end-to-end technical support and just-in-time user training for authorized users of IT services * Identify, research, troubleshoot, and resolve complex technical issues across hardware ...
Sr. Help Desk Specialist
Lenexa, KS · On-site
Provide end-to-end technical support and just-in-time user training for authorized users of IT services * Identify, research, troubleshoot, and resolve complex technical issues across hardware ...
Provide end-to-end technical support and just-in-time user training for authorized users of IT services * Identify, research, troubleshoot, and resolve complex technical issues across hardware ...
Provide end-to-end technical support and just-in-time user training for authorized users of IT services * Identify, research, troubleshoot, and resolve complex technical issues across hardware ...
Sr. Help Desk Specialist
Lenexa, KS · On-site
Provide end-to-end technical support and just-in-time user training for authorized users of IT services * Identify, research, troubleshoot, and resolve complex technical issues across hardware ...
Sr. Help Desk Specialist
Lenexa, KS · On-site
Provide end-to-end technical support and just-in-time user training for authorized users of IT services * Identify, research, troubleshoot, and resolve complex technical issues across hardware ...
Information Technology Support Desk information
See Lawrence, KS salary details
$12.92 - $14.69
3% of jobs
$14.69 - $16.47
10% of jobs
$17.86 is the 25th percentile. Wages below this are outliers.
$16.47 - $18.24
15% of jobs
$18.24 - $20.01
15% of jobs
The median wage is $20.83 / hr.
$20.01 - $21.78
14% of jobs
$21.78 - $23.56
13% of jobs
$24.26 is the 75th percentile. Wages above this are outliers.
$23.56 - $25.33
11% of jobs
$25.33 - $27.10
9% of jobs
$27.10 - $28.87
4% of jobs
$28.87 - $30.64
3% of jobs
$30.64 - $32.42
2% of jobs
$12
$21
$32
How much do information technology support desk jobs pay per hour?
As of May 28, 2026, the average hourly pay for information technology support desk in Lawrence, KS is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $25.14 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Information Technology Support Desk professional, and why are they important?
To thrive as an Information Technology Support Desk professional, you need strong troubleshooting skills, technical knowledge of hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and enterprise operating systems is essential for efficiently resolving user issues. Excellent communication, patience, and problem-solving abilities help you effectively support users and collaborate with technical teams. These skills ensure prompt and accurate issue resolution, leading to improved user satisfaction and minimized downtime.
What are some common challenges faced by Information Technology Support Desk professionals, and how can they effectively manage them?
Information Technology Support Desk professionals often encounter challenges such as handling a high volume of support tickets, addressing urgent technical issues under time pressure, and communicating complex technical information to non-technical users. To manage these challenges, it's important to prioritize requests using ticketing systems, stay up-to-date with troubleshooting techniques, and develop strong interpersonal skills for clear communication. Additionally, collaborating closely with other IT team members and documenting solutions can help streamline future support processes and enhance overall efficiency.
What are Information Technology Support Desk jobs?
Information Technology Support Desk jobs involve providing technical assistance and support to users who are experiencing issues with computer systems, software, hardware, or network connectivity. IT support desk professionals typically troubleshoot problems, answer queries, and guide users through solutions either remotely or in-person. They may also be responsible for maintaining records of issues, escalating complex problems, and ensuring that IT systems are running smoothly for all users. Their work is essential for minimizing downtime and keeping business operations efficient.
What is the difference between Information Technology Support Desk vs Help Desk Technician?
| Aspect | Information Technology Support Desk | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, ITIL Foundation |
| Work Environment | Corporate, IT departments, technical support centers | Help desks, customer service centers, technical support |
| Employer & Industry | Businesses, IT service providers, corporate sectors | IT companies, customer service firms, tech support providers |
Both roles involve troubleshooting and resolving technical issues, but the Information Technology Support Desk typically handles more complex internal IT problems within organizations, while Help Desk Technicians often focus on customer-facing support for external clients. The roles overlap in certifications and work environments, making them closely related but distinct in scope and focus.
What are popular job titles related to Information Technology Support Desk jobs in Lawrence, KS? For Information Technology Support Desk jobs in Lawrence, KS, the most frequently searched job titles are:
What job categories do people searching Information Technology Support Desk jobs in Lawrence, KS look for? The top searched job categories for Information Technology Support Desk jobs in Lawrence, KS are:
What cities near Lawrence, KS are hiring for Information Technology Support Desk jobs? Cities near Lawrence, KS with the most Information Technology Support Desk job openings:
$19.50 - $27/hr
Full-time
Posted yesterday
Job description
IT Support Technician
Position Summary:The IT Support Technician assists with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, printer support, Microsoft 365 assistance, and helping maintain reliable technology operations. This is a hands-on position ideal for someone looking to grow their career in IT while learning business systems and support processes in a fast-paced environment.
Education:- Associate degree, technical coursework, or equivalent experience preferred
- Information Technology, Computer Support, or related field preferred
- Equivalent hands-on or self-taught experience welcomed
- CompTIA A+ (bonus)
- Microsoft Fundamentals certifications
- Any relevant IT or technical support certification
- 0–2 years
- Willing to train the right person
- Experience with troubleshooting, hardware setup, printers, or customer support is helpful
- Set up and deploy laptops, desktops, monitors, and office equipment
- Assist users with login issues, password resets, and troubleshooting
- Install and troubleshoot printers, scanners, and peripherals
- Support Microsoft 365, Teams, and standard office applications
- Maintain inventory records and document completed work
- Assist with workstation moves, cabling, and equipment organization
- Escalate advanced issues to senior IT staff when needed
- Follow documented procedures and assist with technology projects
- Provide friendly and professional support to employees
- Maintain a willingness to learn new technologies and systems