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Information Technology Help Desk Intern Jobs (NOW HIRING)

Managed Staffing

IT Help Desk Technician

Erlanger, KY · On-site

$30 - $31/hr

IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...

Multnomah County, OR

IT Help Desk

Portland, OR · On-site

$40.27 - $49.52/hr

As the frontline IT Help Desk c ontact for County employees, you will troubleshoot hardware, software, VPN, and network issues via phone and email. Using tools like Active Directory, SCCM, and remote ...

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk Part-Time Technician Responsibilities * Serve as a professional and competent ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL

$37K - $50K/yr

Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...

United Ag & Turf

IT Help Desk

Woodway, TX

Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...

United Ag & Turf

IT Help Desk

Woodway, TX · On-site

$16 - $18/hr

Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...

Mondo

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H Compensation Range: $35-44/hr Benefits: Eligible for Health, Dental, Vision Visa Sponsorship: Not ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...

Managed Staffing

IT Help Desk Technician

Norwich, CT · On-site

$23 - $25/hr

This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...

Technologix

IT Help Desk - Part-Time

Ruston, LA

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...

Mondo

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date: Early July Duration: Contract to Hire Compensation Range: $35-44/hr W2 Benefits: Eligible for Health ...

VPGC, LLC.

IT Help Desk Support

Hinton, VA

$43K - $53K/yr

IT Help Desk Support Location: Hinton, VA 22831 We are seeking a dedicated and knowledgeable IT Help Desk Support professional to join our team in Hinton, VA. The ideal candidate will provide ...

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Showing results 21-40

All JobsInformation Technology Help Desk Intern Jobs

Information Technology Help Desk Intern information

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$9

$17

$25

How much do information technology help desk intern jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for information technology help desk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What types of technical issues will I commonly encounter as an Information Technology Help Desk Intern?

As an Information Technology Help Desk Intern, you will frequently address issues such as password resets, software installation problems, printer connectivity, and network access troubles. You'll also help troubleshoot hardware malfunctions and assist users with email or account access. This role requires strong communication skills, as you'll guide employees through solutions and sometimes escalate more complex problems to senior IT staff. The experience you gain will provide a solid foundation for a future career in IT support or systems administration.

What are the key skills and qualifications needed to thrive as an Information Technology Help Desk Intern?

To thrive as an Information Technology Help Desk Intern, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or coursework in IT. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-service mindset are crucial soft skills in this role. These skills ensure effective technical support, quick issue resolution, and a positive user experience, which are essential for maintaining smooth IT operations.

What does an Information Technology Help Desk Intern do?

An Information Technology Help Desk Intern provides technical support to users by troubleshooting hardware, software, and network issues. They assist with setting up new equipment, installing software, and resolving common technical problems. Interns often respond to help desk tickets, document solutions, and escalate complex issues to senior IT staff. This role helps interns gain hands-on experience while supporting the organization's technology needs.

What is the difference between Information Technology Help Desk Intern vs Help Desk Technician?

AspectInformation Technology Help Desk InternHelp Desk Technician
QualificationsTypically pursuing or recently completed an IT-related degree or certificationUsually requires an associate or bachelor’s degree in IT or related field, with some certifications preferred
Work EnvironmentInternship setting, often part-time, in a corporate or IT support departmentFull-time role providing technical support to end-users in various industries
ResponsibilitiesAssisting with basic troubleshooting, learning support procedures, and gaining experienceDiagnosing and resolving hardware/software issues, maintaining user accounts, and supporting IT infrastructure

While both roles involve technical support, the Information Technology Help Desk Intern is an entry-level position focused on learning and assisting, whereas the Help Desk Technician is a full-time role with more responsibilities and independence in resolving technical issues.

What cities are hiring for Information Technology Help Desk Intern jobs? Cities with the most Information Technology Help Desk Intern job openings:
What states have the most Information Technology Help Desk Intern jobs? States with the most job openings for Information Technology Help Desk Intern jobs include:
Infographic showing various Information Technology Help Desk Intern job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

IT Help Desk Technician

Managed Staffing

Erlanger, KY • On-site

$30 - $31/hr

Contractor

Re-posted 2 days ago

Job description

IT Help Desk Technician

Location: Erlanger, KY (On-site, occasional travel to Cincinnati site)
Pay Rate: $30/hr (W2)
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Contract Duration: 6 months (possible full-time conversion)

Job Summary

Seeking a motivated IT Help Desk Technician to support on-site and remote IT operations at our Erlanger, KY facility. The ideal candidate will provide Tier 1 technical support, manage daily help desk tickets, and ensure seamless operation of IT systems critical to our manufacturing and business environments. This role is perfect for someone who enjoys hands-on IT work, troubleshooting, and working directly with end users.

Key Responsibilities

  • Provide on-site and remote technical support for 150+ users across manufacturing and office environments.

  • Troubleshoot and resolve hardware, software, and network issues efficiently.

  • Install, configure, and maintain Windows operating systems, business software, and security tools.

  • Set up and deploy desktops, laptops, printers, and related peripherals.

  • Maintain documentation of service tickets, resolutions, and configurations.

  • Assist with user training and promote IT best practices.

  • Support cybersecurity measures, including software updates and password policy compliance.

Qualifications

  • 1–2 years of experience in an IT support or help desk role.

  • Strong understanding of Windows OS, Microsoft 365, and general networking fundamentals.

  • Experience with ticketing systems (ServiceNow, Jira, Zendesk, etc.) preferred.

  • Excellent communication and problem-solving skills with a customer-first attitude.

  • Ability to work independently and collaboratively in a fast-paced manufacturing setting.

  • Occasional travel to the Cincinnati site required.

Education & Certifications

  • High school diploma or equivalent required.

  • CompTIA A+ or Microsoft Fundamentals (MS-900) certification preferred.