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Information Technology Help Desk Intern Jobs (NOW HIRING)

Yaskawa Electric America

IT Help Desk Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following projects at our Waukegan, IL location: * Provide phone and email support for users * Troubleshoot ...

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

What You'll Learn As an IT Help Desk Intern, you'll gain exposure to: * How IT supports a multi-location dealership environment * Real-world troubleshooting (hardware, software, and user issues)

CFS

IT Support - Paid Internship

Waterbury, CT

$18 - $22/hr

IT Help Desk Intern (Summer) Overview: A large, multi‑office professional services firm in Connecticut is launching a paid summer internship for college students interested in IT support and ...

VG Systems

Tier 1 IT Help Desk Intern

Quantico, VA · On-site

$16 - $21.25/hr

VG Systems, LLC is seeking motivated and career-driven candidates for a Tier 1 IT Help Desk Internship Program. This unpaid internship is designed to provide hands-on exposure to IT support ...

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Tactacam

IT Help Desk Technician

Billings, MT

We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...

Harriscomputer

Job title: IT Help Desk Manager Location: On Site - Mobile, AL Duration: Full-Time Altera Digital Health Managed Services located at Springhill Medical Center, Mobile AL. Position: IT Help Desk ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

US Tech Solutions

IT Help Desk Support

Woodland, CA

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

Managed Staffing

IT Help Desk Technician

Erlanger, KY · On-site

$30 - $31/hr

IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...

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Information Technology Help Desk Intern information

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How much do information technology help desk intern jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for information technology help desk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What types of technical issues will I commonly encounter as an Information Technology Help Desk Intern?

As an Information Technology Help Desk Intern, you will frequently address issues such as password resets, software installation problems, printer connectivity, and network access troubles. You'll also help troubleshoot hardware malfunctions and assist users with email or account access. This role requires strong communication skills, as you'll guide employees through solutions and sometimes escalate more complex problems to senior IT staff. The experience you gain will provide a solid foundation for a future career in IT support or systems administration.

What are the key skills and qualifications needed to thrive as an Information Technology Help Desk Intern, and why are they important?

To thrive as an Information Technology Help Desk Intern, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or coursework in IT. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-service mindset are crucial soft skills in this role. These skills ensure effective technical support, quick issue resolution, and a positive user experience, which are essential for maintaining smooth IT operations.

What does an Information Technology Help Desk Intern do?

An Information Technology Help Desk Intern provides technical support to users by troubleshooting hardware, software, and network issues. They assist with setting up new equipment, installing software, and resolving common technical problems. Interns often respond to help desk tickets, document solutions, and escalate complex issues to senior IT staff. This role helps interns gain hands-on experience while supporting the organization's technology needs.

What is the difference between Information Technology Help Desk Intern vs Help Desk Technician?

AspectInformation Technology Help Desk InternHelp Desk Technician
QualificationsTypically pursuing or recently completed an IT-related degree or certificationUsually requires an associate or bachelor’s degree in IT or related field, with some certifications preferred
Work EnvironmentInternship setting, often part-time, in a corporate or IT support departmentFull-time role providing technical support to end-users in various industries
ResponsibilitiesAssisting with basic troubleshooting, learning support procedures, and gaining experienceDiagnosing and resolving hardware/software issues, maintaining user accounts, and supporting IT infrastructure

While both roles involve technical support, the Information Technology Help Desk Intern is an entry-level position focused on learning and assisting, whereas the Help Desk Technician is a full-time role with more responsibilities and independence in resolving technical issues.

What cities are hiring for Information Technology Help Desk Intern jobs? Cities with the most Information Technology Help Desk Intern job openings:
What states have the most Information Technology Help Desk Intern jobs? States with the most job openings for Information Technology Help Desk Intern jobs include:
Infographic showing various Information Technology Help Desk Intern job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 93% Full Time, 2% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

IT Help Desk Intern

Yaskawa Electric America

Waukegan, IL • On-site

$14.25 - $19/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Yaskawa America, Inc.  - Drives & Motion Division proudly offers undergraduate engineering students the opportunity to take advantage of our internship and co-op programs. The primary and underlying focus of the program is to give you a real-life look at what engineers do in the world of automation. We encourage you to put your education into action and get hands-on training by working on everyday engineering projects. Our overall goal is to provide students with various real and exciting projects to work on, as nothing beats true field experience. 

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following projects at our Waukegan, IL location:

  • Provide phone and email support for users
  • Troubleshoot hardware and software issues, deploy equipment and document solutions. 

Requirements:

  • Currently pursuing a Bachelor's degree in IT, Computer Engineering, Computer Science with a sophomore or junior standing. 
  • Critical thinking and problem-solving skills
  • Willingness to work with a team
  • Has a passion for learning and exploring new ideas

Apply