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Information Technology Help Desk Intern Jobs (NOW HIRING)

First Class Air Support LLC

IT Help Desk Intern

Louisville, KY · On-site

$13.75 - $18.25/hr

First Class Air Support, a First Class Air brand and trusted name in the aerospace industry, is looking for an IT Help Desk Intern to join our dynamic team in Louisville, KY. In this role, you'll ...

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Rockford

IT Help Desk Intern

Grand Rapids, MI

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

$38K - $45K/yr

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Audit-Tel Inc

IT Help Desk

Cincinnati, OH · On-site

$38K - $45K/yr

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Amrize

IT Help Desk

Franklin, IN · On-site

$18 - $24/hr

We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is ...

Amrize

IT Help Desk

Franklin, IN · On-site

$18 - $24/hr

We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is ...

Safgard

IT Help Desk Technician

Greensboro, NC · On-site

IT Help Desk Technician Greensboro, NC | Full-Time | IT | Saf-Gard Safety Shoe Company Celebrating over 40 years in business, Saf-Gard Safety Shoe Company develops and implements safety footwear ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...

Tactacam

IT Help Desk Technician

Billings, MT · On-site

We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...

Fox Motors

IT Help Desk

Grand Rapids, MI · On-site

The IT Help Desk role is to ensure proper computer operations so that end users can accomplish ... Build rapport and elicit problem details from help desk customers.Prioritize and schedule problems.

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

US Tech Solutions

IT Help Desk Support

Woodland, CA · On-site

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

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Information Technology Help Desk Intern information

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How much do information technology help desk intern jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for information technology help desk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does an Information Technology Help Desk Intern do?

An Information Technology Help Desk Intern provides technical support to users by troubleshooting hardware, software, and network issues. They assist with setting up new equipment, installing software, and resolving common technical problems. Interns often respond to help desk tickets, document solutions, and escalate complex issues to senior IT staff. This role helps interns gain hands-on experience while supporting the organization's technology needs.

What are the key skills and qualifications needed to thrive as an Information Technology Help Desk Intern?

To thrive as an Information Technology Help Desk Intern, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or coursework in IT. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-service mindset are crucial soft skills in this role. These skills ensure effective technical support, quick issue resolution, and a positive user experience, which are essential for maintaining smooth IT operations.

What types of technical issues will I commonly encounter as an Information Technology Help Desk Intern?

As an Information Technology Help Desk Intern, you will frequently address issues such as password resets, software installation problems, printer connectivity, and network access troubles. You'll also help troubleshoot hardware malfunctions and assist users with email or account access. This role requires strong communication skills, as you'll guide employees through solutions and sometimes escalate more complex problems to senior IT staff. The experience you gain will provide a solid foundation for a future career in IT support or systems administration.

What is the difference between Information Technology Help Desk Intern vs Help Desk Technician?

AspectInformation Technology Help Desk InternHelp Desk Technician
QualificationsTypically pursuing or recently completed an IT-related degree or certificationUsually requires an associate or bachelor’s degree in IT or related field, with some certifications preferred
Work EnvironmentInternship setting, often part-time, in a corporate or IT support departmentFull-time role providing technical support to end-users in various industries
ResponsibilitiesAssisting with basic troubleshooting, learning support procedures, and gaining experienceDiagnosing and resolving hardware/software issues, maintaining user accounts, and supporting IT infrastructure

While both roles involve technical support, the Information Technology Help Desk Intern is an entry-level position focused on learning and assisting, whereas the Help Desk Technician is a full-time role with more responsibilities and independence in resolving technical issues.

What cities are hiring for Information Technology Help Desk Intern jobs?

Cities with the most Information Technology Help Desk Intern job openings:

What states have the most Information Technology Help Desk Intern jobs?

States with the most job openings for Information Technology Help Desk Intern jobs include:

What are popular job titles related to Information Technology Help Desk Intern jobs?

For Information Technology Help Desk Intern jobs, the most frequently searched job titles are:

Infographic showing various Information Technology Help Desk Intern job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

IT Help Desk Intern

Louisville, KY • On-site

First Class Air Support LLC
Aviation • 11 - 50 employees
Learn more about First Class Air Support LLCexternal

$13.75 - $18.25/hr

Part-time

Posted 22 days ago

Job description

Are you a motivated student or recent graduate with a passion for problem-solving and delivering exceptional customer service? Do you want to launch your career in the aviation industry while gaining hands-on technical experience? First Class Air Support, a First Class Air brand and trusted name in the aerospace industry, is looking for an IT Help Desk Intern to join our dynamic team in Louisville, KY. In this role, you’ll support our Help Desk team with day-to-day technical assistance, gaining real-world experience in resolving issues and helping keep our IT systems running smoothly. If you have an eagerness to learn, clear communication abilities, and a commitment to excellence, this is a great opportunity to start your IT career in a fast-paced, exciting industry.

Essential Job Functions:

  • Assist the Help Desk team in responding to internal user requests for technical support via phone, email, or in person.
  • Help identify and troubleshoot basic hardware, software, and network issues under the guidance of senior technicians.
  • Log and update user issues and resolutions in our ticketing system.
  • Assist users with routine software installations, configurations, and updates.
  • Support onboarding activities for new employees, helping set up IT systems and accounts.
  • Help maintain inventory records of IT equipment.
  • Collaborate with colleagues and share ideas to improve processes and enhance the user experience.
  • Stay current with the latest technology trends and IT best practices.
  • Other duties as assigned

Requirements:

  • High School Diploma, GED, or a relevant post-secondary program, required
  • No prior professional experience is required — a willingness to learn is a must!
  • Basic familiarity with Windows, iOS, and Android operating systems.
  • Familiarity with Microsoft Office Suite and other common software applications.
  • Eagerness to learn networking concepts and computer hardware fundamentals.
  • Strong communication skills and a customer-service mindset.
  • This role may require an occasional travel to company facilities, including domestic air travel