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Information Technology Help Desk Intern Jobs (NOW HIRING)

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

What You'll Learn As an IT Help Desk Intern, you'll gain exposure to: * How IT supports a multi-location dealership environment * Real-world troubleshooting (hardware, software, and user issues)

AlixPartners

IT Help Desk Intern

Chicago, IL · On-site

$15.50 - $20.50/hr

The IT Intern is a part-time role located in Chicago, IL, reporting to the Service Desk Lead. This paid internship role is approximately 20 - 24 hours per week, with flexibility to accommodate ...

O & H DANISH BAKERY INC

IT Help Desk intern

Racine, WI

$14 - $18.75/hr

Document solutions and build reusable templates and standards Secondary - Help Desk / Systems Administration (40%) * Provide Tier 1 support for desktops, laptops, mobile devices, and applications ...

Purposelink Recruitment

IT HELP DESK

Ann Arbor, MI

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...

Audit-Tel Inc

IT Help Desk

Cincinnati, OH · On-site

$36K - $45K/yr

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Amrize

IT Help Desk

Franklin, IN

$18.22 - $24.62/hr

We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...

Kforce Technology Staffing

IT Help Desk

Miami, FL · On-site

Kforce has a client seeking an IT Help Desk in Miami, FL. Responsibilities: * Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, and peripheral equipment

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, troubleshoot issues, and ensure the smooth operation of IT needs across the company. Responsibilities : • Serve as ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

US Tech Solutions

IT Help Desk Support

Woodland, CA

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk Part-Time Technician Responsibilities * Serve as a professional and competent ...

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Information Technology Help Desk Intern information

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How much do information technology help desk intern jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for information technology help desk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What types of technical issues will I commonly encounter as an Information Technology Help Desk Intern?

As an Information Technology Help Desk Intern, you will frequently address issues such as password resets, software installation problems, printer connectivity, and network access troubles. You'll also help troubleshoot hardware malfunctions and assist users with email or account access. This role requires strong communication skills, as you'll guide employees through solutions and sometimes escalate more complex problems to senior IT staff. The experience you gain will provide a solid foundation for a future career in IT support or systems administration.

What are the key skills and qualifications needed to thrive as an Information Technology Help Desk Intern?

To thrive as an Information Technology Help Desk Intern, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or coursework in IT. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-service mindset are crucial soft skills in this role. These skills ensure effective technical support, quick issue resolution, and a positive user experience, which are essential for maintaining smooth IT operations.

What does an Information Technology Help Desk Intern do?

An Information Technology Help Desk Intern provides technical support to users by troubleshooting hardware, software, and network issues. They assist with setting up new equipment, installing software, and resolving common technical problems. Interns often respond to help desk tickets, document solutions, and escalate complex issues to senior IT staff. This role helps interns gain hands-on experience while supporting the organization's technology needs.

What is the difference between Information Technology Help Desk Intern vs Help Desk Technician?

AspectInformation Technology Help Desk InternHelp Desk Technician
QualificationsTypically pursuing or recently completed an IT-related degree or certificationUsually requires an associate or bachelor’s degree in IT or related field, with some certifications preferred
Work EnvironmentInternship setting, often part-time, in a corporate or IT support departmentFull-time role providing technical support to end-users in various industries
ResponsibilitiesAssisting with basic troubleshooting, learning support procedures, and gaining experienceDiagnosing and resolving hardware/software issues, maintaining user accounts, and supporting IT infrastructure

While both roles involve technical support, the Information Technology Help Desk Intern is an entry-level position focused on learning and assisting, whereas the Help Desk Technician is a full-time role with more responsibilities and independence in resolving technical issues.

What cities are hiring for Information Technology Help Desk Intern jobs? Cities with the most Information Technology Help Desk Intern job openings:
What states have the most Information Technology Help Desk Intern jobs? States with the most job openings for Information Technology Help Desk Intern jobs include:
Infographic showing various Information Technology Help Desk Intern job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

IT Help Desk Intern

Rockford

Grand Rapids, MI • On-site

$14.50 - $19.25/hr

Temporary

Posted 23 days ago

Job description

IT Help Desk Internship
Classification: Internship, this will go through December 2026 with flexibility around class schedules.
Work Location: 601 First Street NW, Grand Rapids, MI 49504
About This Opportunity
Rockford's internship program gives students hands on experience while introducing them to different building types and project delivery methods. Interns work on real jobs across the many markets we serve. Students also receive valuable training, are assigned daily responsibilities and have opportunities to connect through volunteering and company-wide networking. In addition to construction management, we also offer internships in other areas such as Design, Information Technology, Accounting, Marketing, and more.
As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as well as provisioning user accounts and access across various SaaS applications. You will maintain accurate hardware inventory records, ensuring all equipment is properly inventoried when issued and returned. You will also document existing workflows to identify opportunities for improvement and automation.
As time permits, you will assist the Help Desk team by responding to and resolving end-user support tickets. This role reports directly to the IT Operations Manager.
Requirements
  • Must be a junior or senior pursuing an Information Technology degree or a similar area of study.
  • Knowledge of computers - troubleshooting and repair preferred.
  • Must possess the ability to organize, prioritize and manage multiple tasks while maintaining strong attention to detail and accuracy.
  • Strong desire to learn along with professional drive.
  • Maintains consistent attendance, punctuality, and dependability.
  • Excellent verbal and written communication skills.
  • Working knowledge of Microsoft Office Suite.
  • Diligence and enthusiasm; you appreciate quality and deliver it on a daily basis
  • Team spirit; you seriously care about what you do and appreciate collaborating with your colleagues

Benefits
On top of an exciting, vibrant and intellectually challenging workplace, we are offering competitive wages and flexible work schedules.
Who We Are
At Rockford, we're not just in the business of creating buildings - we're creating neighborhoods, businesses and communities and we're looking for people who are ready to make an impact. Rockford is a nationally recognized construction, development, and property management provider ranked by Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in the Midwest and Southeast, we've built projects totaling more than $5 billion in varying scope and size, serving education, healthcare, hospitality, multi-unit, mixed-use, senior living, manufacturing and industrial clients. We're delivering forward-thinking ideas with an approach that's built on safety, teamwork and a dedication to quality. Rockford Construction respects and values the characteristics, talents, and perspectives that make each person unique. We believe that by bringing diverse individuals together, in an inclusive manner we can more effectively collaborate, innovate, and solve the problems that face our world. We are committed to creating and fostering a team, partners, and strategies that reflect this purpose.
Type of Environment
The work environment for this position is a typical office environment in which physical demands require the ability to sit for long periods of time. Intermittent movement will be necessary to perform requirements of the position such as accessing centrally located office equipment and may be subject to lifting of 35 lbs., bending, stooping, kneeling and climbing.
Rockford Construction is an Equal Opportunity Employer (EOE). We invite all qualified applicants to apply and do not discriminate against individuals because of their race, color, religion, national origin, gender, physical or mental disability, veteran status, or age.

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