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Information Technology Associate Jobs in Spring Lake, NC

IDS International

PC Technician

Fort Liberty, NC · On-site

$17.75 - $23.75/hr

... rt IT system operation, maintenance, and security. * Support Army and/or Joint Mission Command system interoperability requirements. Requirements * Secret clearance. * Associate degree in an IT ...

IDS International

PC Technician

Fort Liberty, NC · On-site

$17.75 - $23.75/hr

... IT system operation, maintenance, and security. • Support Army and/or Joint Mission Command system interoperability requirements.Requirements • Secret clearance. • Associate degree in an IT ...

GDIT

Help Desk Manager

Fort Liberty, NC

Help Desk Software, Information Technology (IT) Systems, Troubleshooting Certifications: None ... Education: Associate's degree * Experience: 7+ years of related experience * Technical skills:

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Information Technology Associate information

See Spring Lake, NC salary details

$13

$28

$54

How much do information technology associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for information technology associate in Spring Lake, NC is $28.81, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $34.28 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Spring Lake, NC? The most popular types of Information Technology jobs in Spring Lake, NC are:
What cities near Spring Lake, NC are hiring for Information Technology Associate jobs? Cities near Spring Lake, NC with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Spring Lake, NC as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,927 per year, or $28.8 per hour.

Associate Endpoint Analyst

Campbell University

Buies Creek, NC • On-site

Full-time

Re-posted 11 days ago

Campbell University rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

97th of 617 rated colleges and universities

Job description

Position: Associate Endpoint Analyst
Department: IT Services
Status: Full Time
Position Summary:
The Associate Endpoint Analyst works to achieve the mission of the university by ensuring that endpoint technologies are available, functional and adequate to meet the needs of the end users and the university as a whole. Under supervision, the Associate Analyst will perform analytical, technical, and administrative work to plan, install, maintain and manage endpoint technologies, including but not limited to computers, mobile devices, printers, and common endpoint applications. The Associate Analyst will be able to consult with end-users and other constituencies to determine computing requirements and make recommendations. The Associate Analyst will work consistently to make sure the ongoing needs of the end-users are met by acting in a timely manner to solve problems, restore functionality, process service requests and procure equipment. The Associate Analysts will work within the procedural frameworks established to document incidents and requests, request changes and report problems.
Essential Duties and Responsibilities:
  • Communicate effectively with constituencies and teammates
  • Troubleshoot, diagnose and repair endpoint issues
  • Effectively research to solve issues and discover new solutions
  • Use and manage tools and applications required to support endpoint assets
  • Understand endpoint networking
  • Deploy new hardware and software
  • Respond to incidents in a timely manner
  • Consult with end users and department representatives
  • Be an active member of project teams when required
  • Document activities and solutions
  • This position demands accuracy, honesty, integrity and the ability to work with the Christian mission of Campbell University.
  • Maintain a professional appearance and demeanor at all times.
  • Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education/Experience:
  • An Associate's degree or 3 years of professional hands-on computer support experience.
  • A+ certification or HDI Desktop Technician certification is preferred.
  • Experience in a higher education or non-profit sector is also preferred.

Knowledge, Skills, and Abilities:
  • Understand the basics of Windows, MacOS, Android and iOS Operating Systems.
  • Demonstrable skills for and commitment to good customer relationship management.
  • Communicate effectively to all groups through both oral and written channels.
  • Understand the basics of Windows, MacOS, Android and iOS Operating Systems.
  • Demonstrable skills for and commitment to good customer relationship management.
  • Communicate effectively to all groups through both oral and written channels.
  • Maintain strict confidentiality and attention to detail are essential.
  • Knowledge of Microsoft Office 365 applications, email clients and Internet Browsers
  • Demonstrate tact, a positive attitude, courtesy and discretion in dealing with trustees, faculty, staff, students, high-level university officials and the public.
  • Work independently as well as function effectively in a team and within a diverse group of people.
  • Exercise independent judgment in complex and new situations.
  • Manage multiple, concurrent projects, and meet strict deadlines.
  • Detail-oriented and willing to work in a changing environment.
  • Broad knowledge of Campbell University policies and procedures and FERPA guidelines.
  • Maintain strict confidentiality and attention to detail are essential.
  • Knowledge of Microsoft Office 365 applications, email clients and Internet Browsers
  • Demonstrate tact, a positive attitude, courtesy and discretion in dealing with trustees, faculty, staff, students, high-level university officials and the public.
  • Work independently as well as function effectively in a team and within a diverse group of people.
  • Exercise independent judgment in complex and new situations.
  • Manage multiple, concurrent projects, and meet strict deadlines.
  • Detail-oriented and willing to work in a changing environment.
  • Broad knowledge of Campbell University policies and procedures and FERPA guidelines.

To Apply For This Position:
Campbell University is unable to accept paper or email applications. Interested parties may submit their candidacy by clicking on the "Apply Now" button, or, if you are viewing this posting via an outside source, visit us online at http://www.campbell.edu/employment/ to apply. IMPORTANT: A cover letter, CV, or resume, and contact information for three professional references are requested as part of the application process. Applications without these attachments may be considered incomplete. If you have any questions, or if you are an individual with a disability and need assistance completing an application for employment contact the Human Resources Department at 910-893-1256 or email employment@campbell.edu. Campbell University is an Equal Opportunity Employer.
Campbell University maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Accordingly, the University is committed to administering all educational and employment activities without discrimination as to race, color, sex, sexual orientation, gender identity or expression, age, ethnicity or national origin, religion, disability, genetic information, protected veteran and military status and any other characteristic protected by law, except where appropriate and authorized by law. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Employees and applicants of Campbell University will not be subjected to any form of harassment or discrimination for exercising rights protected by, or because of their participation in, an investigation or compliance review related to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, the Veterans Employment Opportunities Act of 1998, or any other federal or state nondiscrimination law, rule, or regulation.
Campbell University also maintains affirmative action programs to implement our equal employment opportunity policy. Employees or applicants who wish to review appropriate portions of these affirmative action programs may schedule an appointment to do so by contacting Human Resources at the Buies Creek campus, during normal business hours.

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