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Information Technology Associate Jobs in Spring Lake, NC

Summit Technologies, Inc.

PC Technician

Fayetteville, NC · On-site

$16.75 - $22.25/hr

Associate degree in an Information Technology-related field; or * At least four years of professional IT experience. * Experience providing IT support in an enterprise environment. * Knowledge of the ...

Summit Technologies, Inc.

PC Technician

Fayetteville, NC

$16.75 - $22.25/hr

Associate degree in an Information Technology-related field; or * At least four years of professional IT experience. * Experience providing IT support in an enterprise environment. * Knowledge of the ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Spring Lake, NC

Information Technology Associate information

See Spring Lake, NC salary details

$13

$28

$54

How much do information technology associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for information technology associate in Spring Lake, NC is $28.81, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $34.28 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Spring Lake, NC? The most popular types of Information Technology jobs in Spring Lake, NC are:
What cities near Spring Lake, NC are hiring for Information Technology Associate jobs? Cities near Spring Lake, NC with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Spring Lake, NC as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,927 per year, or $28.8 per hour.

IT Support Lead - Assistant

Summit Technologies, Inc.

Fayetteville, NC

$14.75 - $19.50/hr

Full-time

Posted 22 days ago

Job description

ASSISTANT IT SUPPORT LEAD

Location: Fayetteville, North Carolina
Worksite: Special Operations Mission Training Center, Fort Bragg
Employment Type: Full-time
Security Clearance: Active Secret clearance required

Position Summary

The Assistant IT Support Lead supports SOMTC cybersecurity and information-system security operations. This position performs Information Systems Security Officer functions, manages DoD Risk Management Framework packages in eMASS, maintains authorization documentation, analyzes system vulnerabilities, and helps ensure compliance with applicable DoD and federal cybersecurity requirements.

Key Responsibilities

  • Support Information Systems Security Officer activities.
  • Manage DoD Risk Management Framework authorization packages within the Enterprise Mission Assurance Support Service application.
  • Develop, update, and maintain RMF documentation and artifacts.
  • Develop and maintain System Security Plans.
  • Develop, update, and track Plans of Action and Milestones.
  • Conduct vulnerability scans using ACAS and Nessus.
  • Analyze vulnerability-scan results and support remediation activities.
  • Support the design, implementation, assessment, and continuous monitoring of security controls.
  • Assess cybersecurity risks and develop or recommend mitigation measures.
  • Support cybersecurity incident-response and handling activities.
  • Support security-system design and implementation.
  • Maintain security compliance for Windows, Linux, network, and related information systems.
  • Support vulnerability assessments and penetration-testing activities.
  • Ensure compliance with applicable cybersecurity laws, regulations, policies, and standards.
  • Support network-security architecture, protocols, technologies, and system-security implementation.

Required Education

  • Bachelor's degree in Information Technology, cybersecurity, or a related field; or
  • Associate degree in Information Technology, cybersecurity, or a related field and at least five years of relevant experience.

Required Experience

  • Minimum of two years of experience managing DoD RMF packages in eMASS.
  • Experience conducting vulnerability scans using ACAS or Nessus and analyzing the results.
  • Experience developing and maintaining RMF artifacts.
  • Experience developing and maintaining System Security Plans.
  • Experience developing, updating, and tracking Plans of Action and Milestones.

Required Knowledge and Skills

  • Cybersecurity principles and methodologies.
  • Risk-management processes and frameworks.
  • Network-security architecture and protocols.
  • Vulnerability-assessment and penetration-testing techniques.
  • Security-system design and implementation.
  • Security incident-response and handling.
  • Windows and Linux operating-system security.
  • Network-security architecture, protocols, and technologies.
  • Compliance with relevant cybersecurity laws, regulations, and standards, including NIST and FISMA requirements.
  • Strong technical writing, documentation, analysis, and coordination skills.

Certification Requirements

  • Current certification meeting the requirements for the DCWF Information Systems Security Officer, Work Role 722, at the Intermediate or Advanced proficiency level.
  • Acceptable certifications include CISSP, CISM, or an equivalent qualifying certification.
  • Must complete at least 20 hours of Continuous Professional Development annually, or the amount required to maintain the applicable certification, whichever is greater.

Work Environment and Conditions

  • Work is primarily performed on-site in Government-controlled facilities.
  • Must comply with applicable DoD, Army, USSOCOM, USASOC, installation, cybersecurity, personnel-security, CAC, and information-system access requirements.
  • Mission requirements may require work beyond normal operating hours, occasional weekend support, surge support, or support for simultaneous events.
  • Telework requires prior Government approval.
  • Classified work is not normally authorized from an alternate worksite.
  • Occasional travel may be required to support mission activities.

Note: This position is contingent on contract award. 

Summit Technologies, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit Technologies, Inc. is an at-will organization.

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