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Information Technology Associate Jobs in Rochester, MN

Specialist-HIMS

Rochester, MN · On-site

$16.50 - $21.75/hr

Associate of Science degree in Health Information Technology preferred. Health Information Technology (HIT) program students actively completing the last semester of their associate degree program ...

Specialist-HIMS

Rochester, MN · On-site

$16.50 - $21.75/hr

Associate of Science degree in Health Information Technology preferred. Health Information Technology (HIT) program students actively completing the last semester of their associate degree program ...

Specialist-HIMS

Rochester, MN

$16.50 - $21.75/hr

Associate of Science degree in Health Information Technology preferred. Health Information Technology (HIT) program students actively completing the last semester of their associate degree program ...

Specialist-HIMS

Rochester, MN · On-site

$15.75 - $21/hr

Associate of Science degree in Health Information Technology preferred. Health Information Technology (HIT) program students actively completing the last semester of their associate degree program ...

Specialist-HIMS

Rochester, MN · On-site

$15.75 - $21/hr

Associate of Science degree in Health Information Technology preferred. Health Information Technology (HIT) program students actively completing the last semester of their associate degree program ...

Specialist-HIMS

Rochester, MN · On-site

$16.50 - $21.75/hr

Associate of Science degree in Health Information Technology preferred. Health Information Technology (HIT) program students actively completing the last semester of their associate degree program ...

Specialist-HIMS

Rochester, MN · On-site

$16.50 - $21.75/hr

Associate of Science degree in Health Information Technology preferred. Health Information Technology (HIT) program students actively completing the last semester of their associate degree program ...

Specialist-HIMS

Rochester, MN · On-site

$15.75 - $21/hr

Associate of Science degree in Health Information Technology preferred. Health Information Technology (HIT) program students actively completing the last semester of their associate degree program ...

Associate of Science degree in Health Information Technology preferred. Health Information Technology (HIT) program students actively completing the last semester of their associate degree program ...

Associate of Science degree in Health Information Technology preferred. Health Information Technology (HIT) program students actively completing the last semester of their associate degree program ...

Skills: IT Asset Management (ITAM), IT Change Management, IT Configuration Management ... Bachelor's Degree and 3 years relevant experience (or) Associate's degree and 7 years relevant ...

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Information Technology Associate information

See Rochester, MN salary details

$13

$29

$56

How much do information technology associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for information technology associate in Rochester, MN is $29.99, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $35.67 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

What are the most commonly searched types of Information Technology jobs in Rochester, MN? The most popular types of Information Technology jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Information Technology Associate jobs? Cities near Rochester, MN with the most Information Technology Associate job openings:
Infographic showing various Information Technology Associate job openings in Rochester, MN as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $62,382 per year, or $30 per hour.
CAC/PKI Registration Authority - German (TESA required)

CAC/PKI Registration Authority - German (TESA required)

GDIT

Rochester, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

71st of 204 rated it services


Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Cyber and IT Risk Management

Job Qualifications:

Skills:

End Users, Information Technology (IT), Operations, Public Key Infrastructure (PKI) Operations, Taking Initiative

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

***Relocation assistance will not be offered for this position

Transform technology into opportunity as a PKI Registration Authority (RA) at GDIT. Support critical operations while shaping what's next for your Information Technology career.
The Stuttgart, Germany, PKI RA section is a fast-paced work environment and serves as the an Army PKI Enterprise help desk, providing professional and courteous support to customers located throughout the supported region.

MEANINGFUL WORK AND PERSONAL IMPACT
As a PKI Registration Authority (RA), the work you'll do at GDIT will be impactful to the mission of the USHQDA at Fort Huachuca, AZ:

  • You will provide Registration Authority support to the Stuttgart, Germany, NETCOM PKI operations. Support development and updating of plans and procedures as required in support of USHQDA PKI initiatives. Support of PKI tools in all network environments which provides PKI procedures to ensure successful execution.

  • Provide PKI token and certificate support for the Army Networks as an RA for both NIPR and SIPR requirements.

  • Manage production and issuance NEATS and SIPR PKI Tokens using appropriate applications and peripherals provided by the Government; Provide general administrative support to the execution of PKI logistics activities (i.e. controlled distribution of NIPR ALT and SIPR tokens).

  • Maintain support for creation and removal of Trusted Agents (TA); Assist in the execution TA and end user PKI training; Serve as Liaison between the HQDA NETCOM, Area of Responsibility (AOR) Army TAs for the resolution of user certificate issues.

  • Utilize the central repository of PKI records specified by the Government, to include records required to establish the validity of a signature and the proper operation of the PKI as specified in the Department of War (Dow) PKI Certificate Policy; maintain a daily physical logbook consisting of all RA certificate activities as specified in the DoW LRA/RA Certificate Practice Statements (CPS)/NSS Registration Practice Statement (RPS), and Department of the Army Pamphlet (DA PAM) 25-2-13.

  • Perform metric collection and reporting on selected activities directed by the Government. Shall maintain a daily log of user assistance calls, NIPR and SIPR token and Alternate token certificate issuance, revocations and other miscellaneous RA tasks, to be incorporated into a monthly status report.

  • Prepare and analyze data provided to the contract leadership and PKI Task Lead for weekly, monthly, and quarterly reporting.

  • Perform operational beta testing new tokens versions and PKI applications and systems for certificate issuance and token reuse capabilities.

  • Maintain and update required PKI documentation and templates for various certificate issuance, revocation, and key recover actions in appropriate existing or future SharePoint lists/databases.

  • Resolve customer issues related to PKI certificate use through basic PKI troubleshooting.

  • Coordinate and communicate PKI token/certificate issuance operations with over 700 Trusted Agents, dozens of commands throughout the US Army, Joint Services, and various regional commands throughout the AOR for NIPR and SIPR Token Issuance,

  • Support, plan, and prepare for full annual compliance audit tasks and checks.

WHAT YOU'LL NEED TO SUCCEED


Bring your technical expertise along with a drive for innovation to GDIT. Our PKI Registration Authority must have:

  • Required Security Clearance Level: Active Secret clearance

  • Must be able to meet Technical Expert Status Accreditation (TESA) accreditation. TESA Qualifications Requirements:
    A bachelor's degree plus 3 years of recent specialized experience, OR; an associate's degree plus 7 years of recent specialized experience, OR; a major certification plus 7 years of recent specialized experience, OR; 11 years of recent specialized experience.

  • Required Experience: 5+ years of experience working in Information Technology, this should preferably include experience working with DOD Public Key Infrastructure certificates; 3+ years of experience on an IT service helpdesk.

  • Required Certifications: Security+ CE

  • Work Location: Stuttgart, Germany.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace

#GDITpriority

#GDITArmy

#DefenseOCONUS

The likely salary range for this position is $81,349 - $97,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

International

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US