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Information Technology Associate Jobs in Needham, MA

Associates' Degree in MIS or equivalent experience * Industry certifications (CompTIA) or similar ... Applied best practice IT Service Management processes in the delivery and support of IT services e ...

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Entry Level IT Field Technician

Boston, MA · On-site

$50K - $52K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

M&H Consulting LLC, an IT consulting firm in Massachusetts, is looking to fill a position for a ... Associates Degree Maintains clients' computing and overall technical environment by identifying ...

Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) * 1-2 years of experience in IT help desk, desktop support, or technical support roles * Hands-on ...

IT Service Desk Engineer

Cambridge, MA · On-site

$90K - $125K/yr

Support for office buildouts and related IT infrastructure needs * Creation and maintenance of ... Associate's or Bachelor's degree in Computer Science, IT, or a related field * Hands-on experience ...

IT Cloud Architect

Lowell, MA · On-site

$64.50 - $82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... IT Cloud Architect We are seeking a highly skilled and strategic IT Cloud Architect to lead the ... Associate) • Microsoft Azure Solutions Architect Expert • Google Cloud Professional Cloud ...

Tier 2 IT Help Desk Technician

Boston, MA · On-site

  • Medical

  • Retirement

  • PTO

... Network+, Associate's degree, and/or Bachelor's degree a plus. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Boston MA Jobs, Tier 2 IT Help Desk ...

IT Cloud Architect

Lowell, MA · On-site

$64.50 - $82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... IT Cloud Architect We are seeking a highly skilled and strategic IT Cloud Architect to lead the ... Associate) Microsoft Azure Solutions Architect Expert Google Cloud Professional Cloud Architect ...

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Information Technology Associate information

See Needham, MA salary details

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$32

$60

How much do information technology associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for information technology associate in Needham, MA is $32.14, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $38.22 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

What are the most commonly searched types of Information Technology jobs in Needham, MA?

The most popular types of Information Technology jobs in Needham, MA are:

What cities near Needham, MA are hiring for Information Technology Associate jobs?

Cities near Needham, MA with the most Information Technology Associate job openings:

Infographic showing various Information Technology Associate job openings in Needham, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $66,854 per year, or $32.1 per hour.

IT Network Administrator II

Triumvirate Environmental

Somerville, MA • Hybrid

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago


Triumvirate Environmental rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

74th of 90 rated recycling and waste


Job description

IT Network Administrator II

Triumvirate Environmental, one of North America's leading environmental services firms, is seeking an IT Network Administrator II to join our Information Technology team in Somerville, Massachusetts.  

Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.   

This position reports to the Associate Director of IT Operations and is based in our Somerville, Massachusetts corporate office. The role will be fully onsite in Somerville for the first 90 days. Following the onboarding period, employees will transition to a hybrid schedule consisting of 3 days onsite in Somerville, MA and 2 days remote, subject to manager and Human Resources approval.

Responsibilities: 

  • Own and evolve the enterprise network environment, including firewalls, VPNs, switches, routers, and wireless infrastructure (Aruba, Fortinet, Ubiquiti, and more), while serving as the senior-level networking authority across the organization.
  • Lead network design, upgrades, and optimization projects, including merger and acquisition integrations, with a focus on highly available and scalable solutions.
  • Monitor network health, performance, and compliance using analytics and reporting tools, and ensure alignment with industry security standards.
  • Serve as subject matter expert for VMware and enterprise storage (SAN) environments.
  • Serve as the senior authority on Microsoft 365 and its related platforms.
  • Design, deploy, and maintain cloud infrastructure solutions.
  • Contribute to the change management process, ensuring all changes are clearly communicated and well documented.
  • Serve as a senior technical escalation resource for the help desk team and mentor junior IT team members.
  • Collaborate with security and IT operations teams to strengthen infrastructure reliability and security posture.
  • Stay current with industry certifications and continuing education; Triumvirate will reimburse for approved certifications earned.

Required Qualifications: 

  • 5+ years of IT experience, with 3 or more years in enterprise network administration in multi-site environments.
  • Excellent problem-solving, troubleshooting, and communication skills.
  • Deep expertise in LAN/WAN/wireless networking and network security technologies; Fortinet, Aruba, and Ubiquiti experience preferred.
  • Experience with VMware and on-premises infrastructure environments.
  • Strong attention to detail and a commitment to continuous learning.
  • Industry certifications preferred (Fortinet, Microsoft, Cisco, VMware, etc.).
  • Must be authorized to work in the United States without current or future sponsorship.
  • Must have reliable transportation.

#LI-Hybrid 

#LI- CD1

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!   

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!  

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. 

 If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697.  The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here. 


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