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Information Technology Associate Jobs in Danvers, MA

Maineot

Senior IT/OT Engineer

Seabrook, NH · On-site

$90 - $130/hr

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, you can unlock your greatest potential through challenges and opportunities.

Homans Associates

IT Support Specialist

Wilmington, MA · On-site

$22 - $26/hr

IT Support Specialist Location: Wilmington Branch | Schedule: Onsite Monday-Friday 7 am - 4:30 pm ... Position Overview Homans Associates (HA) is a subsidiary of the largest independent HVAC/R ...

Northeast Bank

Information Technology Manager

Boston, MA · On-site

$140K - $160K/yr

The Information Technology (IT) Manager provides hands-on leadership for the Bank's technology ... and Associates, to support reliable service delivery, timely escalation, and effective issue ...

Ametek

IT Support Intern

Peabody, MA

$16.75 - $22.25/hr

Currently pursuing or recently completed an Associate's degree, Bachelor's degree, technical certificate, or comparable training in Information Technology, Computer Science, Information Systems ...

Ametek

IT Support Intern

Peabody, MA · On-site

$16.75 - $22.25/hr

Currently pursuing or recently completed an Associate's degree, Bachelor's degree, technical certificate, or comparable training in Information Technology, Computer Science, Information Systems ...

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Information Technology Associate information

See Danvers, MA salary details

$14

$31

$58

How much do information technology associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for information technology associate in Danvers, MA is $31.20, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $37.12 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Danvers, MA? The most popular types of Information Technology jobs in Danvers, MA are:
What cities near Danvers, MA are hiring for Information Technology Associate jobs? Cities near Danvers, MA with the most Information Technology Associate job openings:
Information Technology Associate jobs near you

Medical Information Associate II

Artech Information System LLC

Cambridge, MA • On-site

Contractor

Re-posted 2 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Provide scientifically accurate and balanced responses to medical inquiries from customers about clinical products, investigational therapies and disease states. 

Draft standard verbal responses (SVR) and standard letter bodies (SLB), with supervision, for clincal or drug products. 

Provide training to new Medical Information staff, students and fellows.


Job Responsibilities 

Using Genzyme MI US approved on- and off-label standard responses, reply to customer inquiries regarding company's marketed products, investigational therapies and disease states.

Use the MI call-handling database to enter calls and responses, and generate response documents.

Create / revise SVR and SLB scripts, with supervision, for information regarding company's marketed products and/or products submitted for regulatory approval; implement and maintain these documents in the MI document repository.

Identify/archive current relevant literature utilizing the available medical literature databases (e.g.,In-house, MedLine, EmBase). Design and implement search strategies, with supervision, and conduct routine literature searches for creating responses.

Clarify unique inquiries, gather and organize information for custom responses and differentiate between relevant and non-relevant data.

Provide product / disease state/ database/ MI department training to new MI staff/students/fellows.

Collaborate with the Global MI team and contribute to therapeutic area meeting discussions.

Maintain training records and documentation of competence in current company's marketed products, departmental SOPs and MI software and databases.

Conduct end-of-day reviews of MI call-handling database cases.

Collaborate with other functional stakeholders (Commercial, Medical Affairs, Regulatory, Pharmacovigilance) on projects and processes (e.g., MRB, PRB, product dossiers, regulatory submissions).

Perform other duties as assigned


Skills: 

Ability to work independently and with a team is essential.

1-2 years experience with word processing, spreadsheet and database applications and medical terminology.

Excellent communication skills required.


Qualifications

Pharm D or BS in a health care field (pharmacy ideal) plus 1-2 years experience with drug / product information, clinical trials or the regulatory process.

Additional Information

For more information, Please contact

Akriti Gupta

(973) 967-3409

Morristown, NJ 07960 


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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