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Information Technology Associate Jobs in Meriden, CT

Iberdrola

Senior Manager - SAP

Orange, CT · On-site

The Senior Manager - SAP Architecture & Solutions reports into the Director, IT Applications. Key ... SAP certified Technology Associate, Solution Architecture). * Extensive experience in design ...

Iberdrola

Senior Manager - SAP

Orange, CT · Hybrid

The Senior Manager - SAP Architecture & Solutions reports into the Director, IT Applications. Key ... SAP certified Technology Associate, Solution Architecture). * Extensive experience in design ...

Trinity Health

Mammography Tech

Hartford, CT · On-site

Associates Degree or above required. * Licensure : Connecticut Radiology license. * Certification ... Excellent Team Ministry/Facility Information Trinity Health Of New England is an integrated health ...

Trinityhealth

Mammography Tech

Hartford, CT · On-site

Associates Degree or above required. * Licensure : Connecticut Radiology license. * Certification ... Excellent Team Ministry/Facility Information Trinity Health Of New England is an integrated health ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Meriden, CT

Information Technology Associate information

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$13

$28

$54

How much do information technology associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for information technology associate in Meriden, CT is $28.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $34.38 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
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What cities near Meriden, CT are hiring for Information Technology Associate jobs?

Cities near Meriden, CT with the most Information Technology Associate job openings:

Information Technology Associate jobs near you

IT Support Engineer - Level II - Onsite

Universal Connectivity

West Hartford, CT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Problem-solvers, team players, and lifelong learners wanted for a dynamic IT role. If you thrive on fixing complex tech challenges, building trusted client connections, and mastering new systems in a collaborative setting, join our mission to empower businesses. Success brings growth, impact, and connection.

About Us

Based in West Hartford, CT we are a premier Business IT and Cloud Communication Solutions Provider with a 30+ year history of empowering business clients nationwide. Our mission is to enhance our client’s growth and competitiveness with forward-thinking communication systems. Guided by our core values: pragmatic creativity, human touch, thoroughness, and happiness, we foster a collaborative and supportive culture that helps our team grow personally and professionally.

What You’ll Do

As a Level II Support Engineer, you will play a key role in providing advanced technical support and maintenance for client IT environments. You’ll be responsible for troubleshooting escalated issues, assisting with infrastructure administration, and ensuring seamless service delivery.

Key Responsibilities:

  • Provide advanced Tier 2 support for hardware, software, networking, VoIP, and cloud services issues across diverse client environments.
  • Support Microsoft technologies including Windows Server, Active Directory, Office 365, Exchange Online, and Group Policy.
  • Configure, troubleshoot, and maintain network devices including routers, firewalls, switches, and VoIP Gateways.
  • Collaborate with vendors and internal teams to resolve escalated tickets.
  • Monitor client systems and respond proactively to alerts and incidents.
  • Document solutions thoroughly and update ticketing systems with clear case notes.
  • Communicate clearly and professionally with clients regarding status and resolutions.
  • Support client service installations, moves, adds, and changes (MACs) both remotely and onsite as needed.
  • Take ownership of assigned cases and drive issues to resolution with customer satisfaction in mind.
  • Participate in team meetings and ongoing training and certification programs.
  • Participate in scheduled emergency support rotations and provide after-hours assistance as needed to ensure client systems remain operational.

What You Bring

  • 4+ years of relevant experience providing technical support (MSP environment preferred).
  • Proven experience with Windows Server administration, Active Directory, Office 365, and Exchange Online.
  • Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, switching).
  • Experience configuring and troubleshooting routers, firewalls, and switches.
  • Ability to troubleshoot complex technical issues efficiently and prioritize tasks effectively.
  • Excellent verbal and written communication skills for clear client interaction.
  • Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
  • Ability to work effectively within a team environment to achieve shared goals.
  • Certifications such as CompTIA Network+, Microsoft Endpoint Administrator Associate, or CCNA are a plus.
  • AWS or Azure experience is a plus.
  • Passion for technology and commitment to continuous learning and professional growth.

Why Work With Us

  • Collaborative, people-first culture rooted in trust and open communication.
  • Competitive pay.
  • Comprehensive benefits including medical, dental, vision, life, and disability insurance.
  • Retirement savings plan with company match.
  • Paid time off.
  • Paid holidays.
  • Extensive training and certification support.
  • Opportunities for career advancement through cross train or certifications.
  • Regular team lunches and social events.

Apply