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Information Technology Associate Jobs in Chelsea, AL

... IT desktop support. Responsibilities: * Maintains station operation through preventative and ... Associates or technical degree in Electronics, Engineering Technology or related field of ...

DATA SCIENTIST ASSOCIATE

Birmingham, AL · On-site

$77K - $126K/yr

Data Scientist Associate University of Alabama at Birmingham The position leads the administration ... Master's Degree in clinical informatics, health services administration, health IT, or related ...

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Information Technology Associate information

See Chelsea, AL salary details

$12

$26

$50

How much do information technology associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for information technology associate in Chelsea, AL is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $31.83 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.

What are the most commonly searched types of Information Technology jobs in Chelsea, AL?

The most popular types of Information Technology jobs in Chelsea, AL are:

What cities near Chelsea, AL are hiring for Information Technology Associate jobs?

Cities near Chelsea, AL with the most Information Technology Associate job openings:

Threat Detection Engineer

Regions Financial Corporation

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Regions Bank rating

8.2

Company rating: 8.2 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

50th of 171 rated banks


Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, the Cyber Security Engineer supports applicable services for cloud applications, infrastructure, platform security, and related technologies within the Cyber Security organization.
Primary Responsibilities
  • Designs, implements, and supports relevant cyber security technology solutions
  • Provides technical administration to include troubleshooting support, break-fix operations, patching, and other day-to-day activities for relevant applications
  • Stays abreast of industry trends and investigates organizational objectives and needs
  • Reviews and maintains operational documentation and reports to support monthly trend analysis as well as project components
  • Conducts research, proof-of-concept, selection, and implementation of technology solutions, including detailed analysis of pros and cons and build vs buy options
  • Explores implementation of new technologies, solutions, and methods to improve business processes, efficiency, effectiveness, and value delivered to customers
  • May participate in security incident response activities and post-event reviews of security incidents
  • Supports subject-matter experts in the design, implementation, and maintenance of relevant cyber security solutions to business areas, project teams, and vendors
  • Examines the technology vision, opportunities and challenges regarding security standards and the impact of the technology within the Cyber Security organization
  • Supports relevant metrics, controls, and other governance administration related to cyber security technology
  • Participates in on-call rotation for the support of any relevant cyber security technologies
  • Offers advice and guidance to junior engineers, assisting in the development of technical skills and knowledge
  • Assists with the review, design, and development of related operational processes, standards, and procedures
  • Adheres to operational processes, standards, and procedures
  • Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
  • May assist senior engineers in the administration of complex projects

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Requirements
  • High School Diploma or GED and eight (8) years of related post-secondary education and/or experience in Information Security and/or Information Technology

Preferences
  • Bachelor's degree in Information Technology, Information Security, Information Systems Management, Computer Science, Engineering, or related field
  • Applicable technology and/or security certifications (e.g. Certified Information Systems Security Professional (CISSP), CompTIA Security+, Cisco Certified Network Associate (CCNA), Microsoft Certified Solutions Associate (MCSA), etc.)

Skills and Competencies
  • Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
  • Ability to prioritize conflicting demands
  • Knowledge of common web technologies, cloud technologies, and enterprise and network architecture
  • Knowledge of defense in depth, trust levels, privileges, and permissions
  • Knowledge of modern security tools and controls
  • Possesses an analytical and evaluative thinking capability
  • Strong problem-solving skills to offer sound solutions to issues
  • Strong verbal, written communication, and organizational skills

The ideal candidate for this opportunity has strong experience with Splunk Enterprise and Splunk Enterprise Security (ES), including advanced SPL query development, correlation searches, and dashboard creation.
  • Knowledge of detection engineering principles, threat hunting, and alert tuning to improve detection fidelity and reduce false positives.
  • Experience mapping detections to the MITRE ATT&CK framework and developing use cases for adversary behaviors and TTPs.
  • Familiarity with Windows Security Events, Sysmon, Linux logs, cloud logging platforms (AWS/Azure), and common security tools such as Microsoft Defender, CrowdStrike, Palo Alto, or Okta.
  • Understanding of Splunk Common Information Model (CIM), data onboarding, field extractions, and log normalization.
  • Experience with risk-based alerting (RBA), incident response, and SOC operations.
  • Proficiency with Python, PowerShell, regex, and Git-based Detection-as-Code methodologies.
  • Ability to collaborate with threat hunters, SOC analysts, and red/purple teams to validate and improve detections.
  • Strong analytical, troubleshooting, and communication skills with the ability to document detections, investigations, and security recommendations.

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. The locations available for this role are Birmingham, AL, Atlanta, GA, Nashville, TN, or Charlotte, NC.
Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must currently be authorized to work in the United States on a full-time basis.
Position Type
Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:
Minimum:
Median:
Incentive Pay Plans:
Opportunity to participate in the Long Term Incentive Plan.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
https://www.regions.com/about-regions/welcome-portal/benefits
Location Details
Riverchase Operations Center
Location:
Hoover, Alabama
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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