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Information Technology Associate Jobs in Chelsea, AL

A+ Consulting, Inc.

Associate I Help Desk

Birmingham, AL · On-site

$15.75 - $21.50/hr

Local school district seeks Help Desk Associate who will provide first-level remote IT services or assist in the delivery of higher level services. * Properly enter all calls into the helpdesk system

Fusion HCR

Sales Development Associate

Birmingham, AL · On-site

Sales Development Associate Location: Birmingham, AL (In-Office, initially) Position Type ... A general interest in technology, IT services, or SaaS. What's in It for You? Our client believes ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Chelsea, AL

Information Technology Associate information

See Chelsea, AL salary details

$12

$26

$50

How much do information technology associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for information technology associate in Chelsea, AL is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $31.83 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Chelsea, AL?

The most popular types of Information Technology jobs in Chelsea, AL are:

What cities near Chelsea, AL are hiring for Information Technology Associate jobs?

Cities near Chelsea, AL with the most Information Technology Associate job openings:

Information Technology Associate jobs near you

Information Systems Security Officer Active Security Clearance ( with Security Clearance

Kratos Defense and Security Solutions

Birmingham, AL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Kratos Defense & Security Solutions rating

7.8

Company rating: 7.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Job Description GENERAL JOB SUMMARY: The Information Systems Security Officer is responsible for the day-to-day operations and support of classified information systems. This position will report to the Information Security Operations Manager/ISSM on all aspects of classified information system security operation. This position will augment the Information Security and Information Technology staff supporting unclassified corporate networks and systems. This position is on-site and is neither hybrid nor remote eligible. ESSENTIAL JOB FUNCTIONS: * Serve as an Information Systems Security Officer (ISSO) for Kratos KSRE Inc Birmingham. * Implement the risk management framework for classified systems, typically following the Defense Counterintelligence Security Agency (DCSA), DAAG or JSIG process and supporting communications with cognizant security authorities. * Serve as the primary resource for classified systems. * Produce and maintain Body of Evidence (BoE) documentation to include risk assessments, System Security Plan (SSP's) and Plan of Action and Milestones (POA&M's). * Maintain the day-to-day security posture and continuous monitoring for all systems, including patching and updates. * Serve as a member of the Change Control Board (CCB). * Assist Information Security team in unclassified security operations, including continuous monitoring, incident response, and vulnerability management. * Assist Information Technology team in unclassified services functions. Other Job Functions * Other duties as assigned. SUPERVISORY RESPONSIBILITY: No supervisory responsibilities. Experience and Skills KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Thorough understanding of US Government (specifically DoD) IS security policies. * Strong communication skills, strong critical thinking and problem-solving skills; self-motivated with ability to effectively prioritize multiple projects; ability to work with people in a team environment and deal effectively with changing project priorities. * Ability to manage time, make sound decisions, take independent action, analyze problems and provide focused solutions. * High degree of attention to detail. * Must have active in-scope TOP SECRET clearance and be able to obtain and maintain access to Sensitive Compartmented Information (SCI) and/or any necessary Special Access Programs (SAP). * DoDM 8140/DoD 8570 approved (Technician Level 2-3) certification required within 6 months of hire. EDUCATION AND EXPERIENCE: * U.S. Secret Clearance required. Associate degree (IT discipline preferred). * 5+ years of experience in Information Technology (IT) in a classified environment, or 3+ years of experience as an ISSM/ISSO in government/industrial security or an intelligence career field. * Knowledge of technical standards relating to information system security; experience administering Windows and Linux operating systems, experience with large-scale server systems, thin client architecture, system virtualization and other related peripherals. * Experience with Certification and Authorization requirements as outlined in the NISPOM, RMF for DoD IT, ICD 503, JSIG/JAFAN & NIST RMF. WORK ENVIROMENT / PHYSICAL REQUIREMENTS: This position is required to work predominately in an office setting. Physical Demands * Ability to perform work utilizing a computer for extended periods of time. * Ability to sit for extended periods of time without being able to leave the work area Ability to stand for extended periods of time without being able to leave the work area Ability to climb stairs in performing the work. * Ability to walk for reasonable distances in performing the work. Job Benefits * Medical, Dental & Vision Insurance Coverage * Life/ADD & Short/Long Term Disability Insurance * 401(k) Savings Plan * Employee Stock Purchase Plan (ESPP) * Paid Time-Off (PTO) * Holidays * Education Reimbursement

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