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Information Technology Associate Jobs in Boca Raton, FL

Humana

Director, IT PMO - Segments

Fort Lauderdale, FL · Hybrid

Technology Operations Leaders * Influence adoption of enterprise governance standards, tooling, and ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

Humana

Director, IT PMO - Segments

Fort Lauderdale, FL · Hybrid

Technology Operations Leaders * Influence adoption of enterprise governance standards, tooling, and ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

Humana

Director, IT PMO - Segments

Fort Lauderdale, FL · Hybrid

Technology Operations Leaders * Influence adoption of enterprise governance standards, tooling, and ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Boca Raton, FL

Information Technology Associate information

See Boca Raton, FL salary details

$13

$27

$52

How much do information technology associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for information technology associate in Boca Raton, FL is $28.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $33.32 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Boca Raton, FL? The most popular types of Information Technology jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Information Technology Associate jobs? Cities near Boca Raton, FL with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Technical Support Representative

Technical Support Representative

TradeStation

Plantation, FL • On-site

Full-time

Posted yesterday

Job description

Job Summary:
TradeStation is an online brokerage firm focused on delivering the ultimate trading experience for active traders and institutions. The Technical Support Representative is responsible for providing education and support to the TradeStation client base across various trading technology platforms, requiring extensive troubleshooting skills and effective collaboration with other departments.
Responsibilities:
• Assist clients and internal team members with escalated technical issues via telephone and email
• Train clients on our proprietary trading software, acting as a subject matter expert for our customers
• Act as liaison with other departments to drive resolutions for escalated issues
• Ability to take ownership of issue reporting and resolution follow-up
• Deliver Client Service and Account assistance for web, mobile and platform access points
• Troubleshoot client software and hardware to resolve customer impacting items
• Gather and document data for Quality Assurance teams regarding client cases, de-bugging, and software rollouts
• Participate in product testing and QA review
Qualifications:
Required:
• Bachelor’s degree (Preferably Computer Science, MIT, IT, Finance or related discipline)
• 3-5 years of Technical Support experience
• Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE)
• Constantly strive to educate and train other employees and clients
• Strong desire to help others
• Ability to deliver customer service excellence in all actions
• Possess superior oral and written communication skills
• Must be dependable, punctual and able to work in a dynamic fun work environment
• Must have a confident and positive attitude that supports the goals of service excellence
• Team player with strong leadership skills
• Proficient in the areas of Technical Support and Client Services
• Troubleshooting skills, with the ability to work through complex application and reported issues
Preferred:
• CompTIA Core Certification (IT Fundamentals, A+, Network+, Security+)
• Securities Industry qualifications: Series 7, 63 & 3
Company:
TradeStation is the home of those born to trade, where advanced trading technology intersects with institutional-grade brokerage services. Founded in 1982, the company is headquartered in Miami, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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