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Information Technology Associate information

See Boca Raton, FL salary details

$12

$27

$52

How much do information technology associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for information technology associate in Boca Raton, FL is $27.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $33.03 per hour, depending on experience, location, and employer.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Boca Raton, FL? The most popular types of Information Technology jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Information Technology Associate jobs? Cities near Boca Raton, FL with the most Information Technology Associate job openings:
Information Technology Associate jobs near you

IT System Administration Support Specialist

Lap Of America Laser Applications L

Boynton Beach, FL • Remote

$80K - $100K/yr

Full-time

Medical, Vision, Life, Retirement, PTO

Posted 15 hours ago

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Job description

Main Responsibilities

Pre-Installation

  • Coordinate with hospital IT stakeholders to complete the necessary IT survey documentation prior to system installation or purchase
  • Supporting hospital IT teams during security assessments, risk reviews, and technical validations
  • Serve as the technical lead for pre-sales IT engagements, covering hardware, software, and implementation planning, including associated project management activities
  • Collaborate with and support the clinical implementation team throughout the project lifecycle

Remote Technical Support Desk

  • Lead technical engagements with customer IT teams, providing expert guidance on product installation and implementation
  • Remote support for software upgrades and remote configuration of system hardware and software components
  • Coordinate system implementation on hospital LAN that exchange DICOM data with RadCalc
  • Assist hospital IT with configuring RadCalc on hospital LAN and within hospital-based cybersecurity, encryption, and AD requirements
  • Remotely support clinical team for all IT troubleshooting cases

Qualifications

EDUCATION/CERTIFICATIONS:

  • Bachelor’s or Associate’s degree in a related field such as Computer Science, Electrical Engineering, Computer Information Systems, Biomedical Engineering, or a closely related discipline
  • Related certifications: Networking certification, Cybersecurity certification, Database, Server certifications

REQUIRED KNOWLEDGE:

  • Radiation Therapy and/or hospital IT System Administration and network experience required
  • Experience with cybersecurity requirements for SaMD deployment in hospital networks, including secure configuration, data protection, and coordination with hospital IT/security teams
  • Familiarity with application architectures, including web‐based, cloud‐enabled, and client–server
  • Understand and troubleshooting of network segmentation, secure communication protocols, firewall and network administration
  • Experience in Active Directory administration
  • Basic Database administration skills
  • DICOM knowledge preferred

GENERAL QUALIFICATIONS:

  • Proficiency with Microsoft Office suite of tools
  • Ability to manage multiple projects and deadlines simultaneously
  • Documentation as natural part of projects
  • Good interpersonal skills and fluency in English
  • Position has up to 15% travel time
  • Proof of eligibility to work in the U.S.

Soft Skills

  • Excellent written and verbal communication skills and intercultural competence
  • Highly technical, analytical thinking, quick comprehension, action, and quality awareness
  • Good documentation practices, organization, and process oriented
  • Team player with the ability to work independently
  • Good customer service relationships and solution oriented
  • Comfortable communicating with hospital personnel (i. e. Medical Technologists, Physicists, and Doctors)

Company Description

Worldwide leader of laser patient positioning and surface guidance systems for radiation therapy.