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Information Operations Analyst Jobs (NOW HIRING)

IT Operations Analyst

San Francisco, CA ยท On-site

$109K - $163K/yr

The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ...

DYCD Youth Services is seeking an Operations Analyst to join the Youth Services Operations Team ... Additional Information The City of New York is an inclusive equal opportunity employer committed to ...

Bachelor's degree in Management Information Systems (MIS), Business Analytics, Finance, Operations, Computer Science, or a related field; MBA or financial background preferred. * 3-5 years of ...

DYCD Youth Services is seeking an Operations Analyst to join the Youth Services Operations Team ... Additional Information The City of New York is an inclusive equal opportunity employer committed to ...

The Operations Analyst serves within the Office of the Vice President of Operations and functions ... Responsible formaintainingconfidentiality of financial, operational, and personnel information.

Operations Analyst

Manhattan, NY ยท On-site

$90K - $100K/yr

DYCD Youth Services is seeking an Operations Analyst to join the Youth Services Operations Team ... Additional Information The City of New York is an inclusive equal opportunity employer committed to ...

Job Title: IT Operations Analyst Location: Block 23 What you'll do: As a Staff IT Analyst II, you will lead activities to review current processes and metrics that support operational effectiveness ...

Operations Analyst

Norfolk, VA ยท On-site

$25 - $29/hr

... information sources and determine and create appropriate action plans 4) Strong Customer service skills with prior experience in a long-term hands-on operations analyst role supporting internal and ...

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Information Operations Analyst information

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How much do information operations analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for information operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

How does an Information Operations Analyst typically collaborate with other departments within an organization?

Information Operations Analysts frequently work alongside teams in cybersecurity, intelligence, communications, and IT to develop and execute strategies that protect and manage information. They often participate in cross-functional meetings to share insights, align on objectives, and coordinate responses to emerging threats. Effective communication and collaboration are key, as these analysts must ensure that information flows accurately and securely across departments while supporting organizational goals.

What is the difference between Information Operations Analyst vs Cybersecurity Analyst?

AspectInformation Operations AnalystCybersecurity Analyst
Required CredentialsBachelor's in IT, Communications, or related fields; security certifications (e.g., CompTIA Security+)Bachelor's in Cybersecurity, Computer Science; security certifications (e.g., CISSP, Security+)
Work EnvironmentMilitary, government agencies, defense contractorsPrivate sector, IT firms, government agencies
Industry UsageDefense, intelligence, national securityIT, finance, healthcare, government
Common Search/ComparisonYesNo

The main difference is that Information Operations Analysts focus on strategic communication, influence campaigns, and information warfare, often within defense or government contexts. Cybersecurity Analysts primarily protect digital assets from cyber threats, focusing on network security and incident response. While both roles require security certifications and involve security-related work, their core responsibilities and environments differ significantly.

What are Information Operations Analysts?

Information Operations Analysts are professionals who assess, plan, and execute strategies to influence, disrupt, corrupt, or usurp the decision-making abilities of adversaries while protecting friendly information systems. They work with data, communication channels, and digital platforms to identify threats, manage information flow, and safeguard sensitive information. Their work is critical in both military and civilian sectors, helping organizations protect against misinformation, cyber threats, and other forms of information warfare.

What are the key skills and qualifications needed to thrive as an Information Operations Analyst, and why are they important?

To thrive as an Information Operations Analyst, you need expertise in data analysis, cybersecurity principles, strategic communication, and usually a degree in information systems, intelligence, or a related field. Familiarity with analytical software, threat intelligence platforms, and certifications such as CompTIA Security+ or CISSP are often required. Strong critical thinking, attention to detail, and effective communication skills help analysts interpret complex information and present actionable insights. These skills are vital for detecting threats, supporting decision-making, and safeguarding organizational information assets.
More about Information Operations Analyst jobs
Infographic showing various Information Operations Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.
IT Operations Analyst

IT Operations Analyst

Harvey

San Francisco, CA โ€ข On-site

$109K - $163K/yr

Full-time

Posted 5 days ago


Job description

Why Harvey
At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today - and we're just getting started.
Role Overview
We're seeking an IT Operations Analyst to join our Business Technology (BizTech) team and help deliver a seamless employee experience through hands-on IT support in our San Francisco office. This role will be instrumental in ensuring our employees have the tools and technology they need to be productive, from their first day of onboarding through their entire lifecycle at Harvey.
The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ensure every Harvey employee from new hires to senior leadership has frictionless access to the tools and systems they need to do their best work. This role drives day-to-day IT operations while contributing to automation, process improvement, and systems integration initiatives that scale support as the company grows. They partner closely with engineering, security, and cross-functional stakeholders to maintain reliable, secure infrastructure across Harvey's global offices. It is an opportunity to shape IT operations at a defining moment for legal AI where initiative, technical curiosity, and a service-first mindset have outsized impact.
You'll handle employee onboarding, lifecycle tasks, and aid employees with technology issues and workplace technology (A/V). This is a role ideal for someone with past experience in a fast-paced environment who is ready to make an impact.
What You'll Do
  • Create a great employee experience through hands-on IT support for employees in our San Francisco office.
  • Support onboarding and off boarding processes to ensure new hires are productive from day one and departures are handled cleanly and securely.
  • Provide white-glove IT support to employees across all levels, triaging requests via Slack, ticketing systems, and in-person interactions with a focus on speed and empathy.
  • Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and MDM solutions (Jamf/InTune) to ensure secure and reliable access.
  • Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.
  • Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues.
  • Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement.
  • Identify and resolve systemic issues through root cause analysis, escalating patterns to improve reliability across the technology stack.
  • Collaborate with the IT team on automation, documentation, and process improvements.
What you have
  • 3+ years of experience in IT support experience in a fast-paced startup or tech environment.
  • Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace administration, and macOS device management.
  • Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.
  • Hands-on scripting or automation experience (e.g., Python, Bash, Okta Workflows) that goes beyond basic helpdesk troubleshooting.
  • Excellent communication and customer service skills with the ability to support senior leaders and cross-functional stakeholders with patience and clarity.
  • A proactive, employee-first mindset you notice problems before they're reported and take initiative to fix them.
  • Comfort working in a high-growth, ambiguous environment where priorities shift and resourcefulness is essential.
Bonus Points
  • Experience with scripting or automation (Python, Bash, PowerShell) to streamline IT tasks.
  • Experience managing MDM tools like Jamf, Kandji, or Intune.
  • Experience with Microsoft Office and Windows.
Compensation
$109,100 - $163,700
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
#LI-DB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai