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Inflight Service Manager Jobs in Wisconsin (NOW HIRING)

Inflight Service Manager information

See Wisconsin salary details

$33.3K

$70.6K

$119.6K

How much do inflight service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for inflight service manager in Wisconsin is $70,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $81,300.00 per year, depending on experience, location, and employer.

How does an inflight service manager typically collaborate with cabin crew to ensure exceptional passenger experience?

An Inflight Service Manager works closely with the cabin crew by providing leadership, setting clear expectations, and offering guidance during flights. They conduct pre-flight briefings to discuss service standards, safety protocols, and any special requirements for passengers. During the flight, they monitor service delivery, address any issues that arise, and support crew members in managing customer concerns. Their collaborative approach helps create a positive team environment, ensuring passengers receive high-quality service throughout their journey.

What are the key skills and qualifications needed to thrive as an inflight service manager, and why are they important?

To thrive as an Inflight Service Manager, you need strong leadership, customer service expertise, and thorough knowledge of airline safety and service protocols, typically supported by previous cabin crew experience and formal training. Familiarity with inflight management systems, safety equipment, and airline operations software is essential. Exceptional communication, conflict resolution, and decision-making skills help you lead teams and handle passenger concerns effectively. These skills and qualities are crucial for ensuring a safe, pleasant flight experience and maintaining operational efficiency at high altitudes.

What is the difference between Inflight Service Manager vs Flight Attendant?

AspectInflight Service ManagerFlight Attendant
CredentialsCustomer service experience, management skills, sometimes hospitality certificationsHigh school diploma, customer service skills, safety training
Work EnvironmentLeads cabin crew, manages inflight services, oversees customer experienceProvides passenger service, safety demonstrations, and comfort during flights
Employer & Industry UsageAirlines, primarily in managerial roles overseeing inflight operationsAirlines, front-line customer service roles

The Inflight Service Manager focuses on managing the inflight service team and ensuring quality standards, while the Flight Attendant provides direct passenger service and safety. Both roles are essential in the airline industry but differ in responsibilities and seniority level.

How much does an Inflight Service Manager make?

An Inflight Service Manager typically earns a median annual salary of around $60,000 to $80,000, depending on experience, airline size, and location. Salaries can vary based on airline policies, seniority, and additional benefits such as travel perks and bonuses.

What is an inflight service manager?

Inflight Service Managers are airline professionals responsible for overseeing the cabin crew and ensuring that passengers receive high-quality service during flights. They supervise safety procedures, handle customer concerns, and coordinate with the flight deck to maintain smooth operations. Their role also includes training cabin crew, enforcing company policies, and managing any in-flight emergencies or unusual situations. Ultimately, they ensure a safe, comfortable, and enjoyable experience for all passengers.

How to become an inflight service manager?

To become an inflight service manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or flight attendant roles. Developing leadership skills, gaining knowledge of airline operations, and obtaining relevant certifications such as first aid or safety training can enhance prospects. Advancement often requires several years of experience in the airline industry and strong communication and organizational skills.

What are popular job titles related to Inflight Service Manager jobs in Wisconsin?

For Inflight Service Manager jobs in Wisconsin, the most frequently searched job titles are:

What cities in Wisconsin are hiring for Inflight Service Manager jobs?

Cities in Wisconsin with the most Inflight Service Manager job openings:

Infographic showing various Inflight Service Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,625 per year, or $34 per hour.

Aviation Maintenance Training Instructor

Air Wisconsin Airlines

Appleton, WI

$65K - $70K/yr

Full-time

Re-posted 7 days ago


Job description

The Maintenance Training Instructor supports the Maintenance Training Manager by developing, delivering, and continuously improving technical training programs for maintenance personnel. It ensures a safe learning environment, integrates adultlearning principles, and maintains accurate, uptodate training materials aligned with regulatory standards such as IATA, CFR 49, OSHA, FAR, DOT, and EPA. The role also manages training records, recommends curriculum improvements, and collaborates with station leadership and other departments to maintain training consistency across locations.

This role requires strong classroom management, travel required up to 25% to maintenance and contract bases, and strict adherence to company policies and safety practices.

Salary for this position is between $65,000 - $70,000 / year

Duties and Responsibilities:

  • Promotes and fosters a safe and secure operating environment.
  • Facilitates complete implementation and integration of the adult learning style/theory training within each aspect of the Maintenance Training Department.
  • Assists with obtaining and analyzing data to continuously improve the training curriculum.
  • Develops and maintains technical training aids and material.
  • Performs as Cockpit Trainer and Examiner for Run/Taxi and TOW operations.
  • Performs as Simulator operator and Evaluator for Run/Taxi Examiner certifications.
  • Conducts Run/Taxi Initial, Left Seat Qualification Training and Forklift Training.
  • Ensures that maintenance training courses will be technically accurate, up-to-date, and clearly relevant to the student’s everyday work.
  • Capable of conducting training equivalent to ATA Spec Level IV.
  • Coordinates with local managers and supervisors to ensure training concurrency of station personnel.
  • Coordinates and looks for synergies with Flight and Inflight Services.
  • Manages large groups in a classroom environment to ensure safe completion of training goals.
  • Recommends changes to existing maintenance training programs.
  • Maintains curriculum in accordance with IATA, CFR 49, OSHA, FAR, DOT, and EPA.
  • Updates and maintains training records for new hire and current maintenance employees.
  • Ensures all specified policies, practices, and procedures are complied with, and follows Company policies and procedures for completion of assigned duties.
  • Travels to maintenance base and contract base locations to facilitate required training courses.
  • Attendance is considered an essential responsibility.

Education and Experience:

Required:

  • High school diploma
  • Training or experience in working with Adult Learning Styles
  • Airframe and Power Plant Certificate
  • Strong computer skills, including Microsoft Windows, Microsoft Office Suite, internet courseware development tools, and email

Preferred:

  • Associates Degree in Aviation, communications, or teaching curriculum
  • Federal Aviation Regulations Part 121 or 135 experience
  • Problem solving
  • Analytical ability
  • Interpersonal skills
  • Strong written and verbal communication skills