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Infinity Support Services Jobs (NOW HIRING)

CG Infinity

Senior Business Analyst

Plano, TX · On-site

$88K - $114K/yr

Here are some of the main services that we offer at CG Infinity: Salesforce Implementations, Customer Experience & CRM, Application Development & Integration, Production Support & QA, and Data ...

Endorse Infinity

Marketing Assistant

Los Angeles, CA · Hybrid

$46K - $70K/yr

As a Marketing Assistant at Endorse Infinity, you will support our marketing department in ... You will play a crucial role in promoting our brand, products, and services to a wider audience.

Infinity Rehab

Occupational Therapist

Los Altos, CA

$47 - $57/hr

Occupational Therapist Infinity Rehab is seeking a compassionate and motivated Occupational ... Support residents in reaching their highest level of function and independence * Follow company ...

CG Infinity

Senior Business Analyst

Plano, TX · On-site

$86K - $111K/yr

Here are some of the main services that we offer at CG Infinity: Salesforce Implementations, Customer Experience & CRM, Application Development & Integration, Production Support & QA, and Data ...

Infinity Rehab

Occupational Therapist

Los Altos, CA · On-site

$47 - $57/hr

Occupational Therapist Infinity Rehab is seeking a compassionate and motivated Occupational ... Support residents in reaching their highest level of function and independence * Follow company ...

CG Infinity

Senior Business Analyst

Plano, TX · On-site

$86K - $111K/yr

Here are some of the main services that we offer at CG Infinity: Salesforce Implementations, Customer Experience & CRM, Application Development & Integration, Production Support & QA, and Data ...

Infinity Rehab

Occupational Therapist

Los Altos, CA · On-site

$47 - $57/hr

Support residents in reaching their highest level of function and independence * Follow company ... Infinity Rehab is an equal opportunity employer. Qualifications Recommended Minimum Position ...

Infinity Health

Dental Assistant RDA

Leon, IA · On-site

Provide outstanding customer service while helping patients feel comfortable and informed * Protect ... Travel between Infinity Health locations as needed to support patient care What We're Looking For

Infinity Health

Dental Assistant RDA

Osceola, IA · On-site

Provide outstanding customer service while helping patients feel comfortable and informed * Protect ... Travel between Infinity Health locations as needed to support patient care What We're Looking For

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All JobsTechnology JobsInfinity Support Services Jobs

Infinity Support Services information

See salary details

$33K

$58.7K

$97K

How much do infinity support services jobs pay per year?

As of Aug 18, 2026, the average yearly pay for infinity support services in the United States is $58,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What are Infinity Support Services?

Infinity Support Services refers to a company or department that provides a wide range of support solutions, often including administrative, technical, and customer service functions. These services are designed to help organizations operate efficiently by handling essential tasks such as help desk support, facilities management, IT support, and logistics. Infinity Support Services may cater to both internal staff and external clients, ensuring smooth day-to-day operations and resolving issues as they arise. The exact offerings can vary depending on the company or industry in which the services are provided.

What are some common challenges faced by professionals working in Infinity Support Services, and how can they be overcome?

Professionals in Infinity Support Services often encounter challenges such as managing high volumes of support requests, adapting to rapidly changing client needs, and maintaining clear communication across multidisciplinary teams. To overcome these challenges, it's important to develop strong time management and prioritization skills, stay updated on the latest tools and best practices, and foster open communication channels with both clients and colleagues. Many organizations provide ongoing training and encourage collaboration, which helps team members stay adaptable and effective in their roles.

What are the key skills and qualifications needed to thrive as a support services specialist, and why are they important?

To thrive as a Support Services Specialist, you need strong organizational skills, attention to detail, and a background in office administration or customer service, often supported by a relevant associate degree or equivalent experience. Familiarity with office software like Microsoft Office Suite, ticketing systems, and document management platforms is typically required. Excellent communication, problem-solving abilities, and a collaborative attitude help you deliver effective service and resolve issues efficiently. These skills are vital to ensure seamless operations, high customer satisfaction, and support for other teams within the organization.

What is the difference between Infinity Support Services vs Customer Support Specialist?

AspectInfinity Support ServicesCustomer Support Specialist
CertificationsTypically requires technical support certifications or relevant industry trainingOften requires customer service or communication certifications
Work EnvironmentUsually in technical or IT support settings, often in call centers or remoteCustomer service centers, retail, or online support roles
Industry UsageCommon in IT, tech companies, and service providersWidespread across retail, telecom, and service industries

Infinity Support Services and Customer Support Specialist roles share some overlap in providing customer assistance, but they differ mainly in technical expertise and work environment. Infinity Support Services often focus on technical troubleshooting, requiring specific certifications, while Customer Support Specialists handle general customer inquiries across various industries.

More about Infinity Support Services jobs

What states have the most Infinity Support Services jobs?

States with the most job openings for Infinity Support Services jobs include:

What job categories do people searching Infinity Support Services jobs look for?

The top searched job categories for Infinity Support Services jobs are:

Infinity Support Services jobs near you
Infographic showing various Infinity Support Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,667 per year, or $28.2 per hour.

Senior Business Analyst

CG Infinity

Plano, TX • On-site

$88K - $114K/yr

Full-time

Life, Retirement

Re-posted 9 days ago

Job description

Position Overview
CG Infinity is seeking a highly experienced Senior Business Analyst with strong expertise in SQL and Business Intelligence (BI) to serve as a critical liaison between client stakeholders and technical development teams.
This role requires a strategic thinker who can translate complex business needs into actionable technical requirements while leveraging data to drive decision-making. The ideal candidate excels in stakeholder communication, data analysis, and delivering high-impact insights.

Key Responsibilities
Stakeholder Engagement & Communication

  • Act as the primary bridge between client business stakeholders and development teams
  • Facilitate workshops, meetings, and discovery sessions to gather and refine requirements
  • Translate business needs into clear, concise functional and technical specifications
  • Build and maintain strong relationships with clients, ensuring alignment and satisfaction

Business Analysis & Requirements Management

  • Elicit, document, and validate business and system requirements
  • Create user stories, process flows, and functional specifications
  • Perform gap analysis, impact analysis, and solution assessments
  • Ensure traceability of requirements throughout the project lifecycle

Data Analysis & SQL Expertise

  • Write complex SQL queries to extract, analyze, and validate data from multiple sources
  • Perform data profiling, validation, and reconciliation to support business decisions
  • Collaborate with data engineers and developers to ensure data quality and integrity

Business Intelligence & Reporting

  • Design and develop dashboards and reports using BI tools (e.g., Power BI, Tableau, or similar)
  • Translate business questions into data-driven insights and visualizations
  • Support KPI definition, metric tracking, and executive reporting
  • Identify trends, patterns, and opportunities for process improvement

Collaboration with Development Teams

  • Partner with developers to ensure accurate understanding of requirements
  • Participate in sprint planning, backlog grooming, and agile ceremonies
  • Support testing efforts, including UAT planning and execution
  • Assist in troubleshooting and resolving data or system issues

Required Qualifications

  • Bachelor’s degree in Business, Information Systems, Computer Science, or related field
  • 8+ years of experience as a Business Analyst or similar role
  • Advanced proficiency in SQL (complex joins, subqueries, performance tuning)
  • Strong experience with Business Intelligence tools (Power BI, Tableau, etc.)
  • Proven ability to gather and document detailed business and technical requirements
  • Experience working in Agile/Scrum environments
  • Excellent analytical, problem-solving, and critical thinking skills
  • Strong communication and stakeholder management abilities

Preferred Qualifications

  • Experience in consulting environments or client-facing roles
  • Familiarity with data warehousing concepts and ETL processes
  • Knowledge of cloud platforms (e.g., Azure, AWS, or GCP)
  • Experience with data modeling and data governance practices
  • Certifications such as CBAP, PMI-PBA, or relevant BI certifications

Get to Know Us:
CG Infinity, Inc. is a technology consulting firm that was founded in 1998. We offer solutions that are tailored to the needs of each individual client that we work with instead of offering standard, run-of-the-mill solutions to everyone. We work closely with our clients throughout the entire process and offer solutions for a myriad of challenges. CG Infinity has offices in Plano, TX, Houston, TX, Little Rock, AR, and Albuquerque, NM.

Our Culture:
Our people-first approach to technology offers best-in-class service and customer success rates. Here are some of the main services that we offer at CG Infinity: Salesforce Implementations, Customer Experience & CRM, Application Development & Integration, Production Support & QA, and Data Analytics & AI.

What Can We Offer You?
CG Infinity, Inc. offers an exceptionally strong benefits package that compares favorably with those offered by Fortune 500 companies. CG Infinity, Inc. has teamed with a highly regarded ASO, to ensure a great choice for our benefits package. CG Infinity, Inc. employees have the flexibility to select benefits based on such factors as their personal preference, family situation, and financial objectives, along with our voluntary packages, such as additional Life as well as FSAs.

CG Infinity, Inc. also offers an excellent Safe Harbor 401k plan. Upon eligibility, CG Infinity, Inc. contributes an employer match of 100% of the first three percent and 50% of the fourth and fifth percent. All employees enrolled in the 401k retirement plan are 100% vested immediately. 

(This is a Full-Time Position)
 

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