Infinity Support Services Jobs in Virginia (NOW HIRING)

Infinity Replacement is our dedicated replacement window and door business, bringing Marvin’s legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation—making the window replacement process simple, seamless, and satisfying.

We’re looking for Install Technicians of all experience levels to join our Infinity Replacement team. Whether you’re just starting out or have years of installation expertise, this role is key to delivering a best-in-class customer experience through professional installation and post-installation service of Infinity window and door products.

As an Install Technician, you’ll work hands-on to ensure every project meets our high standards. If you’re new to the trade, prior experience in construction is important to help you succeed. If you’re experienced, you’ll have the opportunity to showcase your skills and mentor others. A strong work ethic, attention to detail, and commitment to quality are essential for all candidates.

• Assist with the installation and post-install service and repair of Infinity window and door products.
• Support the Senior Installer with job site tasks including product installation and removal, site setup and cleanup, and product preparation in the warehouse.
• Perform basic construction tasks using standard industry trade methods.
• Deliver superior customer satisfaction through professional and courteous communication.
• Communicate product and installation issues to customers and the Infinity production team.
• Provide post-sales support and service for Infinity products.
• Maintain clear and concise jobsite documentation to support timely resolution of service requests.
• Manage and maintain company-issued assets (tools, phone, computer/notepad).
• Ensure personal safety, maintain a clean and safe jobsite, and present a professional appearance.

• Completion of a trade or certification program in a related field preferred.
• Strong communication skills and a commitment to customer satisfaction.
• Detail-oriented with a focus on safety and quality.

• Experience in the construction industry.
• A valid driver's license on an ongoing basis.
• Ability to meet physical requirements of the role, including lifting up to 50 pounds and climbing ladders or scaffolding.

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.

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