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Infinity Insurance Jobs in Arizona (NOW HIRING)

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All JobsInfinity Insurance JobsInfinity Insurance Jobs in Arizona

Infinity Insurance information

See Arizona salary details

$25.2K

$53.5K

$90.9K

How much do infinity insurance jobs pay per year?

As of Jul 15, 2026, the average yearly pay for infinity insurance in Arizona is $53,464.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Infinity Insurance vs Claims Adjuster?

AspectInfinity InsuranceClaims Adjuster
Required CredentialsHigh school diploma or equivalent; licensing varies by stateHigh school diploma or equivalent; licensing often required
Work EnvironmentOffice-based, remote, or field workOffice, remote, or field work, often traveling to claim sites
Industry UsageInsurance provider offering policies and claims processingEvaluates insurance claims for various providers, including Infinity
Common Search/ComparisonInsurance companies, claims processing, customer serviceClaims handling, insurance claims, adjuster roles

Infinity Insurance is an insurance provider that offers policies and handles claims, while a Claims Adjuster evaluates and processes insurance claims for companies like Infinity. Both roles require similar credentials and may work in similar environments, but their focus differs: Infinity Insurance is a company, whereas Claims Adjuster is a job title within the insurance industry.

What are popular job titles related to Infinity Insurance jobs in Arizona? For Infinity Insurance jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Infinity Insurance jobs in Arizona look for? The top searched job categories for Infinity Insurance jobs in Arizona are:
What cities in Arizona are hiring for Infinity Insurance jobs? Cities in Arizona with the most Infinity Insurance job openings:
Infinity Insurance jobs near you
Infographic showing various Infinity Insurance job openings in Arizona as of July 2026, with employment types broken down into 80% Full Time, 11% Part Time, and 9% Temporary. Highlights an 73% In-person, 18% Hybrid, and 9% Remote job distribution, with an average salary of $53,464 per year, or $25.7 per hour.
Tier 2 Software Customer Success Specialist

Tier 2 Software Customer Success Specialist

Next Step Systems

Tucson, AZ • On-site

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

Tier 2 Software Customer Success Specialist, Tucson, AZ
The Tier 2 Software Customer Success Specialist will respond to higher level CS Solutions Center tickets to support customer end users as well as troubleshooting and addressing Tier II requests on a daily basis.
Responsibilities:
- You will be working on a ticketing system to triage software issues that come up with our proprietary software.
- Streamline business operations by modifying and creating new processes and procedures.
- Develop support and training tools that increase software usability.
- Resolve incidents posted in the Solution Center.
- Continually and proactively work toward improving the implementation experience for customers, colleagues and company.
- The Tier II staff will be required to be on Zoom calls with customers to troubleshoot complex problems with EHR Software.
- You will need to be able to determine if the issue is computer, network, software or browser related.
- Work on data analytics for customer dashboards.
- Regression tests the software environment through both manual and automated testing procedures.
- Work with our development team both in the U.S. and internationally.
- Train and support the Tier 1 Support team on processes, tickets and customer service.
- Second level support for more complex customer requests.
- Focus on providing full resolution on first encounter.
- Be comfortable with a performance-based metric style environment.
- Stay up to date on new products and services.
- Collaborate with leadership, business development and product development teams regarding customer trends.
- Engage with leadership on a regular basis to recommend advanced solutions to reduce the number of customer submissions based on current trends.
- Have an understanding of troubleshooting complex tasks.
Qualifications:
- Bachelor of Science degree in computer science, Management Information Systems, Information Technology, Systems Administration is preferred.
- 1-3 years of experience with Electronic Health Records.
- 3-5 years in a customer support role (Technical or Customer Service Support).
- Knowledge of IT functional areas and responsibilities.
- Valid Arizona driver's license, satisfactory driving record and reliable transportation.
- Some travel required.
- Excellent verbal and written communication skills.
- Excellent working knowledge of tech applications and testing protocols, including Microsoft Teams or Slack, Infinity, Ticketing systems such as Jira, Zoho, Salesforce, Spreadsheets, Development software such as DevOps or Bug Tracker, Microsoft Flow, Testing software such as Cypress, Ranorex or Selenium.
- Critical thinking and problem-solving abilities.
- Attention to detail, deadlines and a desire to "get it done".
- Experience with performance-based metrics system.
- Be knowledgeable in Solution Center case management systems.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Tucson AZ Jobs, Tier 2 Software Customer Success Specialist, Electronic Health Records, Teams, Slack, Infinity, Jira, Zoho, Salesforce, Spreadsheets, DevOps, Bug Tracker, Technical Support, Healthcare, HIT, Arizona Recruiters, Information Technology Jobs, IT Jobs, Arizona Recruiting
Looking to hire for similar positions in Tucson, AZ or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Tier 2 Software Customer Success Specialists for jobs in Tucson, Arizona and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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