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Industry Operations Investigator Jobs (NOW HIRING)

Geneva Trading

Operations Analyst

Chicago, IL · On-site

$90K - $120K/yr

... in the industry. Operations Analyst How You Can Make an Impact Geneva Trading is seeking an ... Perform daily trading reconciliations and other post-trade activities, including investigating and ...

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Industry Operations Investigator information

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$28.5K

$76.6K

$137.5K

How much do industry operations investigator jobs pay per year?

As of Aug 2, 2026, the average yearly pay for industry operations investigator in the United States is $76,607.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are Industry Operations Investigators?

Industry Operations Investigators (IOIs) are federal law enforcement personnel who work for the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). Their primary role is to ensure that businesses comply with federal laws and regulations related to firearms, explosives, tobacco, and alcohol. IOIs conduct inspections of licensed businesses, investigate potential violations, and provide guidance to industry members. They also play a crucial role in public safety by helping to prevent illegal trafficking and misuse of regulated products. IOIs typically interact with both industry representatives and other law enforcement agencies.

What are some common challenges faced by Industry Operations Investigators, and how can new hires prepare for them?

Industry Operations Investigators often encounter challenges such as managing complex regulatory cases, adapting to frequently changing federal and state laws, and conducting thorough inspections under tight deadlines. New hires can prepare by developing strong analytical skills, familiarizing themselves with relevant regulations, and practicing effective communication for interacting with both regulated entities and colleagues. Building resilience and attention to detail will also help in handling the high level of documentation and reporting required in this role.

What are the key skills and qualifications needed to thrive as an Industry Operations Investigator, and why are they important?

To thrive as an Industry Operations Investigator, you need a solid understanding of regulatory compliance, investigative techniques, and often a background in criminal justice or a related field. Familiarity with case management systems, federal databases, and law enforcement protocols is typically required, along with possible certifications in investigation or law enforcement. Strong analytical thinking, attention to detail, and effective communication skills help distinguish top performers in this role. These competencies are critical for ensuring regulatory compliance, conducting thorough investigations, and maintaining public safety.

What is the difference between Industry Operations Investigator vs Industry Compliance Analyst?

AspectIndustry Operations InvestigatorIndustry Compliance Analyst
Required CredentialsTypically a bachelor's degree in business, law, or related field; certifications like CFE may be preferredSimilar credentials; often requires certifications such as CFE or compliance-specific certifications
Work EnvironmentInvestigates industry-related issues, often in the field or office, focusing on violations and investigationsAnalyzes compliance data, reviews policies, and ensures adherence to regulations, mostly office-based
Employer & Industry UsageUsed by regulatory agencies, government bodies, and large corporations to enforce industry standardsCommon in financial, healthcare, and manufacturing sectors for regulatory adherence

Both roles involve regulatory knowledge and analytical skills, but Industry Operations Investigators focus more on investigations and enforcement, while Industry Compliance Analysts concentrate on policy review and compliance monitoring.

More about Industry Operations Investigator jobs
What cities are hiring for Industry Operations Investigator jobs? Cities with the most Industry Operations Investigator job openings:
What states have the most Industry Operations Investigator jobs? States with the most job openings for Industry Operations Investigator jobs include:
What job categories do people searching Industry Operations Investigator jobs look for? The top searched job categories for Industry Operations Investigator jobs are:
Industry Operations Investigator jobs near you
Infographic showing various Industry Operations Investigator job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 12% Part Time, and 8% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $76,607 per year, or $36.8 per hour.

Supervisor, Special Investigations Unit Operations

Delta Dental of Michigan

Okemos, MI • On-site

Full-time

Medical, Dental

Re-posted yesterday

Job description

Job Title:
Supervisor, Special Investigations Unit Operations
Number of Positions:
1
Location:
Okemos, MI
Location Specifics:
Hybrid Position
Job Summary:
At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.
At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.
Position Description:
Plans, organizes, and supervises the Provider Auditor Focused Review Special Investigation Unit (SIU), including oversight of data research and review, and audit and investigation activities. Ensures all team operations align with corporate and departmental goals and objectives, maintains compliance with applicable standards and policies, and supports continuous improvement in Focused Review processes.
Primary Job Responsibilities:
  • Supervises and monitors the daily administrative and technical functions of the Focused Review SIU teams, data research and review, and audit and investigation activities to ensure efficient, compliant operations that support departmental and corporate goals and objectives.
  • Supports staff recruitment, onboarding, and development by assisting with interviewing, training, mentoring, and evaluating team members to promote accountability and achievement of individual and team objectives.
  • Oversees staff engaged in data research, report development, and analytics, serving as a resource for audit and research questions and providing guidance to internal and external stakeholders on reporting issues, provider agreements, processing policies, client contracts, and regulatory compliance for both commercial and government programs.
  • Implements and enforces policies, procedures, and standards for audits and investigations, and assists in preparing departmental reports and analyzing business processes to ensure compliance with regulatory requirements for both commercial and government programs.
  • Facilitates communication with law enforcement and legal representatives by supporting the preparation of documentation and responses to subpoenas, and assisting with administrative or judicial proceedings related to fraud, waste, and abuse.
  • Builds and maintains collaborative relationships with business partners to provide operational support, clarify requirements, and promote effective use of SIU services and solutions.
  • Acts as a liaison for staff and internal departments, providing expertise and interpretation of dental policies, procedure codes, and processing guidelines related to claims adjudication, fraud, waste, and abuse activities.
  • Assists in developing and implementing departmental strategies, goals, and objectives to support continuous improvement and operational excellence.
  • Supports budget monitoring and resource allocation for the Focused Review SIU teams as directed by management.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.
#LI-Hybrid
Minimum Requirements:
Position requires a bachelor's degree in business administration, criminal justice, or related field and five years of experience conducting investigations, audits, or complex data analysis. Previous leadership experience is preferred, as well as experience reviewing claims activity, provider behavior, or group contract compliance. Will accept any suitable combination of education, training, or experience.
Position requires advanced knowledge of the insurance industry operations; strong investigative skills related to fraud, waste, and abuse; proficiency with analytical tools, word processing, spreadsheet, and presentation software skills; strong verbal and written communication skills, strong organizational and analytical skills; the ability to lead investigative teams; the ability to interpret contract language and identify indicators of fraudulent activity; the ability to manage multiple assignments with competing deadlines; and the ability to resolve complex problems using independent judgment. Professional certifications such as CFE, CIA, AHFI are preferred.
The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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