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Industry Operations Investigator information

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$28.5K

$76.6K

$137.5K

How much do industry operations investigator jobs pay per year?

As of Aug 9, 2026, the average yearly pay for industry operations investigator in the United States is $76,607.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is an industry operations investigator?

Industry Operations Investigators (IOIs) are federal law enforcement personnel who work for the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). Their primary role is to ensure that businesses comply with federal laws and regulations related to firearms, explosives, tobacco, and alcohol. IOIs conduct inspections of licensed businesses, investigate potential violations, and provide guidance to industry members. They also play a crucial role in public safety by helping to prevent illegal trafficking and misuse of regulated products. IOIs typically interact with both industry representatives and other law enforcement agencies.

What challenges do industry operations investigators face, and how can new hires prepare for them?

Industry Operations Investigators often encounter challenges such as managing complex regulatory cases, adapting to frequently changing federal and state laws, and conducting thorough inspections under tight deadlines. New hires can prepare by developing strong analytical skills, familiarizing themselves with relevant regulations, and practicing effective communication for interacting with both regulated entities and colleagues. Building resilience and attention to detail will also help in handling the high level of documentation and reporting required in this role.

What skills and qualifications are needed to be an industry operations investigator?

To thrive as an Industry Operations Investigator, you need a solid understanding of regulatory compliance, investigative techniques, and often a background in criminal justice or a related field. Familiarity with case management systems, federal databases, and law enforcement protocols is typically required, along with possible certifications in investigation or law enforcement. Strong analytical thinking, attention to detail, and effective communication skills help distinguish top performers in this role. These competencies are critical for ensuring regulatory compliance, conducting thorough investigations, and maintaining public safety.

What is the difference between Industry Operations Investigator vs Industry Compliance Analyst?

AspectIndustry Operations InvestigatorIndustry Compliance Analyst
Required CredentialsTypically a bachelor's degree in business, law, or related field; certifications like CFE may be preferredSimilar credentials; often requires certifications such as CFE or compliance-specific certifications
Work EnvironmentInvestigates industry-related issues, often in the field or office, focusing on violations and investigationsAnalyzes compliance data, reviews policies, and ensures adherence to regulations, mostly office-based
Employer & Industry UsageUsed by regulatory agencies, government bodies, and large corporations to enforce industry standardsCommon in financial, healthcare, and manufacturing sectors for regulatory adherence

Both roles involve regulatory knowledge and analytical skills, but Industry Operations Investigators focus more on investigations and enforcement, while Industry Compliance Analysts concentrate on policy review and compliance monitoring.

More about Industry Operations Investigator jobs
What cities are hiring for Industry Operations Investigator jobs? Cities with the most Industry Operations Investigator job openings:
What states have the most Industry Operations Investigator jobs? States with the most job openings for Industry Operations Investigator jobs include:
What job categories do people searching Industry Operations Investigator jobs look for? The top searched job categories for Industry Operations Investigator jobs are:
Industry Operations Investigator jobs near you
Infographic showing various Industry Operations Investigator job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,607 per year, or $36.8 per hour.

Surveillance Investigator

Allied Universal® Compliance and Investigations

Dublin, GA

$18.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,551 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description

Overview

Company Overview:

Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.


Job Description

Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim.

  • For a limited time only, we will cover the cost of Georgia's 70-hour prerequisite licensing course and provide paid training to help a few successful candidates break into the industry.
  • Must possess a valid driver's license with at least one year of driving experience

RESPONSIBILITIES:

  • Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability
  • Utilize various surveillance techniques and equipment to monitor subjects covertly
  • Document and report observations, activities, and any relevant information in a clear and concise manner
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
  • Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
  • Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field
  • Flexibility to work varied and irregular hours/days including weekends and holidays
  • Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
  • Proficient in utilizing laptop computers, video cameras and cell phones
  • Capable of maintaining focus and multitasking effectively in a dynamic environment
  • Demonstrated ability to manage stressful situations with composure and professionalism
  • Ability to work in a very independent environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Associate’s Degree or higher, preferably in Criminal Justice
  • Security/Loss Prevention experience
  • Military experience
  • Law enforcement experience
  • Prior insurance investigations experience
  • Prior educational or professional incident reporting and/or investigations experience

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Seven paid holidays annually, sick days available where required by law
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.


Requisition ID
2026-1634505

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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