Indirect Channel Manager Jobs in Connecticut (NOW HIRING)

Description

SUMMARY 

The Indirect Credit Analyst I is responsible for reviewing and analyzing loan applications submitted through the indirect lending channel. This role assesses applicant creditworthiness using established underwriting guidelines, credit bureau data, and supporting documentation to determine appropriate loan decisions, including approval, decline, or counteroffer. The Indirect Credit Analyst I works under moderate supervision while developing foundational knowledge of consumer credit risk, indirect lending policies, and regulatory compliance requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review and evaluate loan documentation to ensure loan conditions meet Credit Union lending standards and requirements.
• Assess applicants' income, employment, and financial condition to determine whether to approve, counteroffer, decline, or request additional information when necessary.
• Make sound underwriting decisions in accordance with the Credit Union's lending guidelines to support profitability, minimize loan losses, and grow the indirect lending portfolio.
• Determine applicant creditworthiness by reviewing credit reports and evaluating key metrics such as debt-to-income and loan-to-value ratios.
• Respond promptly and efficiently to dealership and internal requests while demonstrating strong communication and member service skills.
• Review and process incoming dealership funding packages to ensure documentation is complete, accurate, and ready for timely funding.
• Work directly with dealerships to obtain all required contracts and supporting documentation to prevent or resolve funding delays quickly and efficiently.
• Educate members on available Credit Union products and services and promote offerings that align with their financial goals when appropriate.
• Ensure adherence to all applicable regulatory requirements including, Fair Lending, Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and any other applicable federal, state, or regulatory requirements.
• Maintain compliance with all Credit Union policies, procedures, and regulatory guidelines.
• Provide occasional weekend (Saturday), holiday, or after-hours support to accommodate dealership partners operating outside standard business hours.
• Perform additional duties and responsibilities as assigned by management to support the overall success of the indirect lending program.

Key Performance Indicators (KPIs)

Performance in this role is measured using several operational and risk management metrics, including:

• Decision Turnaround Time: Timely review and decisioning of loan applications within established service level agreements.
• Decision Accuracy & Quality: Adherence to underwriting policies and procedures as measured through quality assurance reviews.
• Productivity: Volume of loan applications reviewed within expected performance standards.
• Approval and Conversion Rates: Balanced credit decisioning aligned with lending guidelines.
• Funding Rate: Percentage of approved loans that are successfully funded.
• Early Payment Default (EPD): Portfolio performance of loans approved by the analyst during the early repayment period.
• Dealer Service Levels: Responsiveness and professionalism in communications with dealer partners.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

EDUCATION and/or EXPERIENCE 

• Bachelor's degree (B. A.) from four-year college or university, two to three years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  
• Ability to write reports, business correspondence, and procedure manuals.  
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to analyze Federal tax returns.  
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  
• Basic understanding of NCUA and other applicable operating regulations, and various changes in laws. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Acknowledgement

I have reviewed and understand the above job description and believe it to be accurate and complete and I fully understand the requirements set forth herein. My signature indicates that I hereby accept this position and agree to abide by the requirements set forth. I understand that this job description is to state general guidelines and doesn't constitute a contract for employment. Furthermore, I understand that the company as in all company policies and practices can change the duties and responsibilities of this job as business necessitates. A copy of this job description will be kept in my personnel file.