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Independent Insurance Adjuster Jobs in Alberta (NOW HIRING)

Alberta's automobile insurance system is evolving, and our Claims operation is evolving with it ... use of independent adjusters when necessary. Key Accountabilities Note: This section is not ...

Alberta's automobile insurance system is evolving, and our Claims operation is evolving with it ... use of independent adjusters when necessary. Key Accountabilities Note: This section is not ...

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Independent Insurance Adjuster information

See Alberta salary details

$40K

$63K

$100.5K

How much do independent insurance adjuster jobs pay per year?

As of Aug 23, 2026, the average yearly pay for independent insurance adjuster in Alberta is $63,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is an independent insurance adjuster?

Independent insurance adjusters are professionals who investigate and evaluate insurance claims on behalf of insurance companies, but they are not direct employees of those companies. Instead, they typically work as contractors or through third-party adjusting firms and are called in to handle claims, especially during large-scale events like natural disasters or when specialized expertise is needed. Their responsibilities include assessing property damage, reviewing policy terms, interviewing claimants and witnesses, and preparing detailed reports to help insurers determine claim settlements. Independent adjusters often handle multiple clients and various types of insurance claims, such as property, casualty, or auto. Their role is crucial in ensuring fair and accurate claim resolutions.

What are some common challenges independent insurance adjusters face when managing multiple claims simultaneously?

Independent Insurance Adjusters often juggle several claims at once, which can make time management and organization crucial. Balancing field inspections, thorough documentation, and timely communication with policyholders and insurance companies are common challenges. Adjusters must prioritize tasks efficiently to meet deadlines and ensure accurate claim resolutions. Leveraging digital tools and maintaining clear records can help mitigate these challenges and support a smoother workflow.

What is the difference between Independent Insurance Adjuster vs Staff Insurance Adjuster?

AspectIndependent Insurance AdjusterStaff Insurance Adjuster
CredentialsTypically requires licensing and certifications; no employer-specific credentialsRequires licensing and often employer-specific training
Work EnvironmentFreelance, contract-based, often remote or on-site at claims locationsEmployed full-time by an insurance company, primarily office or claims site
Employer & Industry UsageHired by multiple insurance companies or independent firmsEmployed directly by an insurance company
Work ScopeHandles claims independently, often on a per-claim basisHandles claims as part of a team within the insurance company's structure

In summary, Independent Insurance Adjusters work independently or as contractors, handling claims for multiple insurers, while Staff Insurance Adjusters are employed full-time by insurance companies and work within their organizational structure. Both roles require licensing and involve claims assessment, but their work settings and employment types differ.

How to find work as an independent insurance adjuster?

To find work as an independent insurance adjuster, you should obtain relevant licensing and certifications, such as state-specific adjuster licenses, and build a network with insurance companies, claims management firms, and adjusting agencies. Many adjusters find opportunities through online job boards, industry associations, and by establishing relationships with insurance carriers. Having strong communication skills and knowledge of claims processing software can also improve job prospects.

Is being an independent insurance adjuster worth it?

Independent insurance adjusters evaluate insurance claims and often work on a contract basis, offering flexibility and the potential for higher earnings based on workload. However, income can vary widely, and the job requires strong analytical skills, industry knowledge, and the ability to manage irregular schedules and self-employment responsibilities.

Is it hard to become an independent insurance adjuster?

Becoming an independent insurance adjuster typically requires obtaining relevant licensing, which involves passing a state exam and completing pre-licensing education. Gaining experience in claims handling and developing strong communication skills can also be important, but the process varies by state and can take several months to complete.

What are popular job titles related to Independent Insurance Adjuster jobs in Alberta?

For Independent Insurance Adjuster jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Independent Insurance Adjuster jobs in Alberta look for?

The top searched job categories for Independent Insurance Adjuster jobs in Alberta are:

What are popular job titles related to Independent Insurance Adjuster jobs in AB?

For Independent Insurance Adjuster jobs in AB, the most frequently searched job titles are:

Infographic showing various Independent Insurance Adjuster job openings in Alberta as of August 2026, with employment types broken down into 100% Full Time. Highlights an 57% In-person, 29% Hybrid, and 14% Remote job distribution, with an average salary of $63,000 per year, or $30.3 per hour.

Commercial National Programs Adjuster - Levels 2 and 3

Wawanesa Insurance

Edmonton, AB • Hybrid

CA$68K - CA$84K/yr

Full-time, Part-time

Retirement, PTO

Re-posted 8 days ago


Job description

Job ID: 10200 


Employment Type:
Existing Role

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Moncton, NB; Dartmouth; NS. 

Working Business Language: English
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role.

The salary range for Level 2 is: $62,000 - $76,000.
The salary range for Level 3 is: $68,000 - $84,000.

Candidates with salary expectations outside of the range are still encouraged to apply.

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

The Commercial National Programs Adjuster contributes to Wawanesa's goals of delivering an exceptional and consistent claims experience through the fair and equitable adjustment of moderate to high complexity property claims. This role is responsible for applying and explaining policy coverages and documenting claim files. The role is accountable for providing timely service and prompt management of your claims from initial report to conclusion.

We are searching for two roles: 

  • Commercial National Programs Adjuster - Level 2
  • Commercial National Programs Adjuster - Level 3

Job Responsibilities

  • Ensure timely and proactive communication, through voice to voice, digital and written correspondence, ensuring that all inquiries are effectively dealt with in a timely and professional manner.   
  • Adjustment of Commercial National Program property claims of moderate to high complexity.
  • Review and interpret policy wordings, determine policy coverage, and effectively communicate with independent adjusters, brokers and other external stakeholders.
  • Establish timely and accurate loss and expense reserves through the life of the claim through evaluation of relevant information from sources such as appraisers, independent adjusters, and contractors.  
  • Ensure a comprehensive investigation is conducted on all files to determine coverages and liability, while adhering to Wawanesa's adjusting guidelines, and recognizing when to engage appropriate internal and external resources. Collect evidence to support recovery efforts.
  • Coordinate and manage services with independent adjusters, vendors and External stakeholders, as required. contractors.
  • Negotiating and conveying claim settlements within authority limits. Communicating claim decisions promptly and effectively, while still delivering exceptional customer service.
  • Maintain an effective and current diary system and document claim file activities in accordance with established procedures.
  • Demonstrating and maintaining knowledge and understanding of policy coverages, while complying with regional regulatory and licensing requirements (as applicable). Remaining current with legislative changes and trends in the insurance industry.
  • Demonstrating proficient skills to review repair estimates and scopes.
Qualifications
  • Level 2:

    • 1-2 years of commercial and property insurance adjusting.

    Level 3:

    • 2-5 years of commercial and property insurance adjusting, including litigation and large loss.

    All Levels:

    • Ability to interpret and quantify property damage estimates.
    • Demonstrated excellent customer service and stakeholder management on medium to complex claims.
    • Demonstrated ability to act as an organizational representative to external stakeholders.
    • Excellent communication skills; listening, written, and spoken.
    • Excellent investigative and analytical skills.
    • Strong problem solving and critical thinking skills.
    • Demonstrated decision making with a strong ability to effectively communicate them to multiple stakeholders.
    • Detail oriented with a high degree of accuracy regarding data entry.
    • Excellent time management and organizational skills.
    • Good negotiation, decision making and critical thinking skills as well as a willingness to improve.
    • Strong teamwork skills with the ability to collaborate with others.
    • Post-secondary degree is preferred.
    • Working toward or obtained Chartered Insurance Professional (CIP) designation a strong asset.
    • Bilingualism in French and English a strong asset.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.