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Independent Contractor Customer Service Jobs in Wisconsin

Madisoncollege

$80 - $100/hr

Consultants will provide services on an as-needed basis and invoice the College monthly for approved services rendered. Compensation: This is an independent contractor (1099) opportunity.

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How much do independent contractor customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for independent contractor customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is an independent contractor customer service?

An Independent Contractor Customer Service job involves providing customer support services as a self-employed individual rather than as a traditional employee. Independent contractors typically handle customer inquiries, troubleshoot issues, and assist with orders on behalf of a company while maintaining control over their schedules and work environments. These roles are often remote and may require providing your own equipment. Since independent contractors are not employees, they are responsible for managing taxes and business expenses.

What are the key skills and qualifications needed to thrive in independent contractor customer service?

To thrive as an Independent Contractor Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service processes, typically supported by prior customer-facing experience. Proficiency with common customer relationship management (CRM) platforms, VoIP systems, and chat or email platforms is often required. Excellent time management, self-motivation, and adaptability set top performers apart in this flexible work environment. These skills ensure effective customer interactions, high satisfaction rates, and the ability to manage workflow independently.

What are some typical challenges independent contractor customer service representatives face in this role?

As an Independent Contractor Customer Service representative, a common challenge is managing your own schedule and staying motivated when working remotely or independently. You may frequently handle high volumes of customer inquiries, requiring patience and quick problem-solving skills. Since you are not typically part of an in-house team, staying connected with supervisors or client teams through digital tools becomes important for effective collaboration and updates. Successfully overcoming these challenges can help you build strong client relationships, maintain excellent service standards, and develop valuable experience for future customer service opportunities.

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Independent Contractor Customer Service jobs near you
Infographic showing various Independent Contractor Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Independent Contractor - OSHA General Industry Consultant

J. J. Keller & Associates, Inc.

Neenah, WI • Remote

Contractor

Re-posted 11 days ago

Job description

 Requisition #:  18836
Functional Area:  Consulting; Workplace Safety
Employment Type:  Independent Contractor
Work Options:  Independent Contractor - varies based on Scope of Work #LI-Remote
Work Hours:  As needed to fulfill contract requirements

Posting

J. J. Keller & Associates, Inc. is a North American organization providing innovative safety and regulatory compliance guidance and solutions to organizations across the U. S. and Canada. For over 70 years, organizations of all sizes have relied on J. J. Keller to help them create safe work environments for their employees and comply with ever-changing regulations. As we look to expand our service offerings, we are seeking to add an Independent Contractor to our Workplace Safety Consulting practice who has subject matter expertise related to OSHA General Industry. This opportunity is for an Independent Contractor only and does not constitute an employment relationship. Independent Contractors must reside in the U. S. and be legally authorized to perform services within the United States.

To be considered as an Independent Contractor, individuals must:

  • Operate as an independent safety consulting business (e.g., sole proprietor, incorporated entity, or equivalent)
  • Provide services to multiple clients and maintain a non-exclusive consulting practice
  • Supply their own tools, methodologies, instructional materials, and business processes necessary to deliver services
  • Be responsible for all taxes, insurance, and business-related expenses
  • Provide their own computer, equipment, and tools necessary to perform services
  • Maintain appropriate professional liability coverage, as required under the contractual agreement

Travel requirements vary based on client engagements, audit needs, and training delivery, and are defined by project or statement of work. 

Types of Services Requested
  • Provides consulting and educational services to clients, either in-house, off-site or through Internet technology. 
  • Develops, documents, and maintains curriculum and materials for general and client-specific applications. 
  • Conducts safety audits and assessments, develops customized reports and safety manuals, and delivers regulatory related training. 
  • Maintains a high level of regulatory expertise. Monitors and assesses regulatory changes, communicates regulatory information to staff and clients. 
  • Proactively develops additional business within client base. Identifies and analyzes customer needs, develops concepts and proposals, schedules activities and closes contracts. 
  • Identifies and develops additional service offerings. 
Qualifications

Experience:

  • Extensive experience in OSHA General Industry.
  • Demonstrated expertise providing safety consulting, regulatory advisory, auditing, and training services to commercial or industrial clients.

Other Skills/Qualifications:

  • Strong understanding of federal, state, and local safety regulations.
  • Proven history of providing independent safety consulting services within consulting and/or complex corporate environments.
  • Proficiency using business productivity tools (MS Office suite) necessary to deliver reports, presentations, and training materials.
  • Excellent communication skills - verbal, written and presentation
  • Demonstrated ability to work effectively with client representatives at all levels.
  • Maintains a high level of regulatory expertise.
  • Strong working knowledge of sales, marketing, and finance concepts related to operating an independent consulting practice. 
  • Ability to legally operate a motor vehicle to perform required services.
Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Frequent travel to offsite offices, customer sites and/or industry and training events is required.

Travel Requirements: 80%

We Protect People & The Businesses They Run

J. J. Keller History:  November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business - from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Professional Referral Program:  Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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