ZipRecruiter

Log In

2

Part Time Customer Service Manager Jobs in Wisconsin

HRBoost

Part-Time Customer Service Associate

Racine, WI · On-site

$18 - $23/hr

Customer Service & Order Processing * Responding promptly and professionally to customer inquiries ... Assisting the Office Manager with day-to-day administrative tasks to support smooth office ...

HRBoost

Part-Time Customer Service Associate

Racine, WI · On-site

$18 - $23/hr

Customer Service & Order Processing * Responding promptly and professionally to customer inquiries ... Assisting the Office Manager with day-to-day administrative tasks to support smooth office ...

bibliu

Customer Service Manager

Kenosha, WI · On-site

$12/hr

Customer Service Manager Reports to: Store Manager Location ... Gateway Technical College, 3520 30th Avenue, Kenosha, Wisconsin 53144 Contract type: Part-Time, ...

New

bibliu

Customer Service Manager

Superior, WI

$13/hr

Position Title: Customer Service Manager Reports to: Store Manager Location: University of ... Part-Time, Permanent Working hours:20 hours per week or less Pay Rate: $13.00 per hour About ...

bibliu

Customer Service Manager

Superior, WI · On-site

$13/hr

Position Title: Customer Service Manager Reports to: Store Manager Location: University of ... Part-Time, Permanent Working hours: 20 hours per week or less Pay Rate: $13.00 per hour About ...

bibliu

Customer Service Manager

Kenosha, WI

$12/hr

Customer Service Manager Reports to: Store Manager Location ... Gateway Technical College, 3520 30th Avenue,Kenosha, Wisconsin53144 Contract type: Part-Time, ...

New

next page

Showing results 1-20

All JobsCustomer Service JobsPart Time Customer Service Manager JobsPart Time Customer Service Manager Jobs in Wisconsin

Part Time Customer Service Manager information

What is the difference between Part Time Customer Service Manager vs Customer Service Supervisor?

AspectPart Time Customer Service ManagerCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; experience in customer service; leadership skillsHigh school diploma or equivalent; experience in customer service; supervisory skills
Work EnvironmentOffice or retail setting; overseeing customer service teams; part-time hoursOffice or retail setting; supervising customer service staff; often full-time or part-time
Employer & Industry UsageRetail, hospitality, call centers; roles involve managing customer service operationsRetail, hospitality, call centers; roles involve overseeing customer service teams and ensuring quality

The main difference is that a Part Time Customer Service Manager typically has leadership responsibilities and oversees customer service teams, while a Customer Service Supervisor focuses on supervising staff and ensuring service quality. Both roles require similar credentials and are common in retail and service industries, but the manager role often involves more strategic planning and decision-making.

What does a Part Time Customer Service Manager do?

A Part Time Customer Service Manager oversees the customer service operations during their scheduled hours, ensuring that customer inquiries and concerns are handled promptly and professionally. They are responsible for supervising a team of customer service representatives, providing training and support, and resolving complex customer issues. In addition, they help implement company policies, monitor performance metrics, and contribute to maintaining a positive customer experience, all while working part-time hours.

How does a part-time Customer Service Manager balance supervisory responsibilities with limited hours?

Part-time Customer Service Managers often need to prioritize tasks and delegate effectively to maintain service quality within a reduced schedule. They typically focus on critical functions such as coaching team members during peak hours, resolving escalated issues, and monitoring key performance metrics. Clear communication and time management are essential, as is collaboration with full-time managers or team leads to ensure continuity when they're not on shift. This structure allows the part-time manager to have a meaningful impact without being on-site full time.

What are the key skills and qualifications needed to thrive as a Part Time Customer Service Manager, and why are they important?

To thrive as a Part Time Customer Service Manager, you need experience in customer service, leadership abilities, and often a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and sometimes basic reporting tools is typically required. Exceptional communication, conflict resolution, and time management skills help you motivate teams and efficiently address customer concerns. These skills ensure smooth operations, high customer satisfaction, and effective team support within limited working hours.
What are popular job titles related to Part Time Customer Service Manager jobs in Wisconsin? For Part Time Customer Service Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Service Manager jobs in Wisconsin look for? The top searched job categories for Part Time Customer Service Manager jobs in Wisconsin are:
Part Time Customer Service Manager jobs near you

Part-Time Customer Service Rep

Americas Auto Auction South Wisconsin Inc

Jefferson, WI • On-site

$15 - $20.50/hr

Part-time

Re-posted 20 days ago

Job description

Description:

America's Auto Auction South Wisconsin is looking to add to our Team! We are looking to add a part time customer services rep to growing team. If you like to be part of a great team environment and enjoy helping customers apply now!


The Customer Success Representative is responsible for building and maintaining strong relationships with buyers and sellers by providing proactive support, guidance, and issue resolution throughout the auction process. This role serves as a key point of contact for customers, ensuring they understand auction services, processes, and policies while delivering a positive, consistent experience. The Customer Success Representative helps drive customer retention, satisfaction, and engagement in a fast-paced auto auction environment.


Duties/Responsibilities:

  • Educates customers on auction services, processes, timelines, and policies.
  • Identifies customer needs and works internally to provide appropriate solutions.
  • Assists customers before, during, and after auction day with questions related to registration, bidding, titles, payments, arbitration, and vehicle services.
  • Coordinates with internal departments including Sales, Operations, Arbitration, Accounting, and Title to resolve customer issues.
  • Handles customer concerns and complaints professionally, working toward fair and timely resolution.
  • Escalates complex or sensitive issues to management when appropriate.
  • Assists with preparing reports related to customer activity, service issues, and satisfaction metrics.
  • Performs other duties as assigned.
Requirements:

Required Skills/Abilities:

  • Ability to deliver professional, courteous, and solution-oriented customer service.
  • Strong verbal and written communication skills
  • Strong problem-solving skills with the ability to evaluate situations, identify root causes, and recommend effective solutions.
  • Comfortable managing multiple customer requests simultaneously while meeting deadlines.
  • Excellent organizational and follow-up skills.
  • Self-motivated with a strong sense of accountability and follow-through.

Education and Experience:

  • High school diploma or equivalent required. Associates degree in management or related field.
  • Previous experience in customer service, account management, or client support preferred.
  • Experience working with B2B customers is a plus.

Physical Requirements:

  • Office-based role with frequent interaction with customers and internal teams.
  • Requires prolonged periods of computer and phone use.
  • Occasional lifting of files or materials up to 25 pounds.

Reasonable accommodations may be made to enable persons with physical disabilities to perform the job.