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Part Time Customer Service Manager Jobs in Wisconsin

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Part-Time Customer Service Associate

Racine, WI · On-site

$18 - $23/hr

Customer Service & Order Processing * Responding promptly and professionally to customer inquiries ... Assisting the Office Manager with day-to-day administrative tasks to support smooth office ...

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Part Time Customer Service Manager information

What is the difference between Part Time Customer Service Manager vs Customer Service Supervisor?

AspectPart Time Customer Service ManagerCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; experience in customer service; leadership skillsHigh school diploma or equivalent; experience in customer service; supervisory skills
Work EnvironmentOffice or retail setting; overseeing customer service teams; part-time hoursOffice or retail setting; supervising customer service staff; often full-time or part-time
Employer & Industry UsageRetail, hospitality, call centers; roles involve managing customer service operationsRetail, hospitality, call centers; roles involve overseeing customer service teams and ensuring quality

The main difference is that a Part Time Customer Service Manager typically has leadership responsibilities and oversees customer service teams, while a Customer Service Supervisor focuses on supervising staff and ensuring service quality. Both roles require similar credentials and are common in retail and service industries, but the manager role often involves more strategic planning and decision-making.

What does a Part Time Customer Service Manager do?

A Part Time Customer Service Manager oversees the customer service operations during their scheduled hours, ensuring that customer inquiries and concerns are handled promptly and professionally. They are responsible for supervising a team of customer service representatives, providing training and support, and resolving complex customer issues. In addition, they help implement company policies, monitor performance metrics, and contribute to maintaining a positive customer experience, all while working part-time hours.

How does a part-time Customer Service Manager balance supervisory responsibilities with limited hours?

Part-time Customer Service Managers often need to prioritize tasks and delegate effectively to maintain service quality within a reduced schedule. They typically focus on critical functions such as coaching team members during peak hours, resolving escalated issues, and monitoring key performance metrics. Clear communication and time management are essential, as is collaboration with full-time managers or team leads to ensure continuity when they're not on shift. This structure allows the part-time manager to have a meaningful impact without being on-site full time.

What are the key skills and qualifications needed to thrive as a Part Time Customer Service Manager, and why are they important?

To thrive as a Part Time Customer Service Manager, you need experience in customer service, leadership abilities, and often a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and sometimes basic reporting tools is typically required. Exceptional communication, conflict resolution, and time management skills help you motivate teams and efficiently address customer concerns. These skills ensure smooth operations, high customer satisfaction, and effective team support within limited working hours.
What are popular job titles related to Part Time Customer Service Manager jobs in Wisconsin? For Part Time Customer Service Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Service Manager jobs in Wisconsin look for? The top searched job categories for Part Time Customer Service Manager jobs in Wisconsin are:
Part Time Customer Service Manager jobs near you
Infographic showing various Part Time Customer Service Manager job openings in Wisconsin as of June 2026, with employment types broken down into 63% Full Time, 29% Part Time, and 8% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.
Part Time Customer Service Manager

Part Time Customer Service Manager

Ace Handyman Services

Grafton, WI • On-site

$18 - $22/hr

Part-time

Posted 4 days ago

Ace Handyman Services rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

109th of 219 rated repair and maintenance companies

Job description

Benefits:
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement

EDIT BEFORE POSTING
Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as customer service managers to ensure efficient and smooth daily operations.
In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey.
This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise.
If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!
Here is just some of what we have to offer:
  • Competitive pay ranging from $18-$22 per hour
  • Cell phone reimbursement
  • Company credit card
  • Flexible scheduling
  • Advancement and growth opportunities
  • Plus more!

Job Responsibilities
As a customer service manager, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.
Your specific duties in this role will include:
  • Respond to job leads in a timely manner
  • Coordinating the schedule and material ordering for multiple craftsmen and projects
  • Utilizing our dispatching & schedule management software
  • Returning customers calls as needed and following up with past customers
  • Performing paperwork and filing duties
  • Assist in solving operational logistics to ensure a smooth customer journey

Job Requirements
We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.
Specific qualifications for the role include:
  • High school diploma or GED
  • 3-5 years of administrative assistant/scheduling experience, a plus
  • Comfortable with sales
  • Adaptive to technology
  • Strong customer service skills
  • Excellent office management skills
  • Solid typing skills; ten-key skills, a plus
  • Great multitasking and prioritization skills
  • Exceptional communication skills
  • Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus
  • QuickBooks Online or other accounting knowledge, a plus
  • Customer-facing experience, a plus
  • ServiceTitan experience is a major plus

Build fun and rewarding career with an industry leader!
Apply now!
Compensation: $18.00 - $22.00 per hour
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

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