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Independent Contractor Call Center Agent Jobs in Springfield, MO

CRST

CDL A Lease Purchase Truck Driver

Springfield, MO

$8.0K - $10K/wk

CRST Specialized Solutions is looking for independent contractor Teams (Lease Purchase) to haul ... Apply or call today! Job Details: * Team Lease Purchase Positions * Home time is up to you * Bonus ...

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All JobsIndependent Contractor Call Center Agent JobsIndependent Contractor Call Center Agent Jobs in Springfield, MO

Independent Contractor Call Center Agent information

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How much do independent contractor call center agent jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for independent contractor call center agent in Springfield, MO is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.26 per hour, depending on experience, location, and employer.

What is an independent contractor call center agent?

An Independent Contractor Call Center Agent is a self-employed professional who provides customer service, sales, or support on behalf of a company. Instead of being a traditional employee, they work as freelancers, often setting their own schedules and handling business expenses. They typically take calls from home or a remote location, using their own equipment and internet connection. Since they are independent contractors, they are responsible for managing taxes, benefits, and business costs.

What are the key skills and qualifications needed to thrive as an independent contractor call center agent?

To excel as an Independent Contractor Call Center Agent, you need strong verbal communication, active listening skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call-handling systems, and troubleshooting tools is often required. Exceptional organizational skills, self-motivation, and the ability to manage time independently help agents stand out. These abilities are crucial for effectively handling customer inquiries, meeting performance targets, and thriving in a remote or flexible work environment.

What is the typical work schedule like for an independent contractor call center agent?

As an Independent Contractor Call Center Agent, your work schedule is usually flexible and can vary based on the needs of the client or your availability. Many independent agents set their own hours, though some projects may require availability during specific times or shift blocks to meet high customer demand. You’ll often work remotely and independently, but clear communication with supervisors and adherence to agreed-upon schedules are important for maintaining consistent workflow. This flexibility can be ideal for those balancing other commitments, but it also requires strong time management and discipline to meet client expectations.

What are the most commonly searched types of Call Center Agent jobs in Springfield, MO?

The most popular types of Call Center Agent jobs in Springfield, MO are:

What are popular job titles related to Independent Contractor Call Center Agent jobs in Springfield, MO?

For Independent Contractor Call Center Agent jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Independent Contractor Call Center Agent jobs in Springfield, MO look for?

The top searched job categories for Independent Contractor Call Center Agent jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Independent Contractor Call Center Agent jobs?

Cities near Springfield, MO with the most Independent Contractor Call Center Agent job openings:

Independent Contractor Call Center Agent jobs near you
Infographic showing various Independent Contractor Call Center Agent job openings in Springfield, MO as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,574 per year, or $15.7 per hour.

Customer Retention Specialist - State Farm Agent Team Member

Katie Clouse - State Farm Agent

Ozark, MO • On-site

$18/hr

Part-time

PTO

Re-posted 7 days ago

Job description

Benefits:
  • Licensing Support
  • Part Time
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Competitive salary

Customer Retention Specialist – Part-Time Customer Service
Katie Clouse State Farm
1733 S. 15th Street
Ozark, MO 65721
Part-Time | In-Office
Monday–Friday | 11:00 AM – 5:00 PM

Build Relationships. Deliver Outstanding Service. Make a Difference.
Katie Clouse State Farm is seeking a friendly, dependable, and customer-focused Customer Retention Specialist to join our team. This is a primarily service-focused position designed for someone who enjoys helping people, solving problems, and building long-term relationships.
As one of the first points of contact for our customers, you'll play an important role in creating exceptional experiences while helping ensure customers receive the support and service they deserve.
If you enjoy working with people, are highly organized, and take pride in delivering outstanding customer care, we'd love to meet you.
Licensing Requirement

This is a licensing-contingent position.

  • Property & Casualty insurance license must be obtained within 30 days of your start date.
  • No license is required to apply.
  • We provide study materials, guidance, and full support throughout the licensing process to help you succeed.
What You'll Do
  • Provide exceptional service to new and existing customers by phone, email, and in person.
  • Assist customers with policy updates, billing questions, renewals, and account maintenance.
  • Follow up on customer requests to ensure timely resolution and a positive experience.
  • Review customer accounts to help maintain accurate coverage and policy information.
  • Build strong customer relationships that promote loyalty and long-term retention.
  • Maintain accurate documentation of customer interactions.
  • Work collaboratively with the agency team to deliver an outstanding customer experience.
  • Identify opportunities to connect customers with additional insurance solutions and refer them to the appropriate team member when appropriate.
What We're Looking For
  • Excellent customer service and communication skills.
  • Friendly, positive, and professional demeanor.
  • Strong listening and problem-solving abilities.
  • Organized with excellent attention to detail.
  • Comfortable learning new systems and technology.
  • Previous customer service, administrative, retail, hospitality, banking, or account management experience is preferred.
  • Willingness to obtain a Missouri Property & Casualty insurance license within 30 days of employment.
Schedule
  • Part-Time
  • Monday through Friday
  • 11:00 AM – 5:00 PM
What We Offer

  • Competitive hourly compensation.
  • Paid training and full licensing support.
  • Supportive, team-oriented work environment.
  • Opportunities for professional growth within the agency.
  • The chance to build a rewarding career helping customers protect what matters most.
If you're passionate about helping people and enjoy creating positive customer experiences, apply today to join Katie Clouse State Farm.
Equal Opportunity Employer

Katie Clouse State Farm is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws, including ADEA and EEOC guidelines. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.