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Independent Contractor Call Center Agent Jobs in Springfield, MO

Pitch Health Solutions

Transfer Agent

Springfield, MO · Remote

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

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All JobsIndependent Contractor Call Center Agent JobsIndependent Contractor Call Center Agent Jobs in Springfield, MO

Independent Contractor Call Center Agent information

See Springfield, MO salary details

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How much do independent contractor call center agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for independent contractor call center agent in Springfield, MO is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.26 per hour, depending on experience, location, and employer.

What is an independent contractor call center agent?

An Independent Contractor Call Center Agent is a self-employed professional who provides customer service, sales, or support on behalf of a company. Instead of being a traditional employee, they work as freelancers, often setting their own schedules and handling business expenses. They typically take calls from home or a remote location, using their own equipment and internet connection. Since they are independent contractors, they are responsible for managing taxes, benefits, and business costs.

What are the key skills and qualifications needed to thrive as an independent contractor call center agent?

To excel as an Independent Contractor Call Center Agent, you need strong verbal communication, active listening skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call-handling systems, and troubleshooting tools is often required. Exceptional organizational skills, self-motivation, and the ability to manage time independently help agents stand out. These abilities are crucial for effectively handling customer inquiries, meeting performance targets, and thriving in a remote or flexible work environment.

What is the typical work schedule like for an independent contractor call center agent?

As an Independent Contractor Call Center Agent, your work schedule is usually flexible and can vary based on the needs of the client or your availability. Many independent agents set their own hours, though some projects may require availability during specific times or shift blocks to meet high customer demand. You’ll often work remotely and independently, but clear communication with supervisors and adherence to agreed-upon schedules are important for maintaining consistent workflow. This flexibility can be ideal for those balancing other commitments, but it also requires strong time management and discipline to meet client expectations.

What are the most commonly searched types of Call Center Agent jobs in Springfield, MO? The most popular types of Call Center Agent jobs in Springfield, MO are:
What are popular job titles related to Independent Contractor Call Center Agent jobs in Springfield, MO? For Independent Contractor Call Center Agent jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Independent Contractor Call Center Agent jobs in Springfield, MO look for? The top searched job categories for Independent Contractor Call Center Agent jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Independent Contractor Call Center Agent jobs? Cities near Springfield, MO with the most Independent Contractor Call Center Agent job openings:
Independent Contractor Call Center Agent jobs near you
Infographic showing various Independent Contractor Call Center Agent job openings in Springfield, MO as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,574 per year, or $15.7 per hour.

Customer Service Representative - State Farm Agent Team Member

State Farm

Willard, MO • On-site

$35K - $40K/yr

Other

Retirement, PTO

Re-posted 4 days ago

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,544 frontline employees who took The Breakroom Quiz

225th of 303 rated insurance

Job description

Benefits:
  • Paid Sick Time
  • Paid Holidays
  • SIMPLE IRA Matching
  • SIMPLE IRA
  • Opportunity for advancement
  • Paid time off
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Retention Specialist. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
  • Hourly pay plus commission/bonus
Requirements
  • Successful track record of meeting goals
  • Excellent communication skills - written, verbal and listening
  • Organizational skills
  • Self-motivated
  • Ability to multi-task
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Compensation: $35,000.00 - $40,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Willard, MO and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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