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Independent Contractor Call Center Agent Jobs in Riverside, CA

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As an independent contractor licensed insurance agent with HealthMarkets, youll be collaborating with one of the largest independent health insurance agencies in the US. Youll have the opportunity to ...

As an independent contractor licensed insurance agent with HealthMarkets, youll be collaborating with one of the largest independent health insurance agencies in the US. Youll have the opportunity to ...

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Independent Contractor Call Center Agent information

See Riverside, CA salary details

$11

$17

$26

How much do independent contractor call center agent jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for independent contractor call center agent in Riverside, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.81 per hour, depending on experience, location, and employer.

What is an Independent Contractor Call Center Agent job?

An Independent Contractor Call Center Agent is a self-employed professional who provides customer service, sales, or support on behalf of a company. Instead of being a traditional employee, they work as freelancers, often setting their own schedules and handling business expenses. They typically take calls from home or a remote location, using their own equipment and internet connection. Since they are independent contractors, they are responsible for managing taxes, benefits, and business costs.

What are the key skills and qualifications needed to thrive in the Independent Contractor Call Center Agent position, and why are they important?

To excel as an Independent Contractor Call Center Agent, you need strong verbal communication, active listening skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call-handling systems, and troubleshooting tools is often required. Exceptional organizational skills, self-motivation, and the ability to manage time independently help agents stand out. These abilities are crucial for effectively handling customer inquiries, meeting performance targets, and thriving in a remote or flexible work environment.

What is the typical work schedule like for an Independent Contractor Call Center Agent?

As an Independent Contractor Call Center Agent, your work schedule is usually flexible and can vary based on the needs of the client or your availability. Many independent agents set their own hours, though some projects may require availability during specific times or shift blocks to meet high customer demand. You’ll often work remotely and independently, but clear communication with supervisors and adherence to agreed-upon schedules are important for maintaining consistent workflow. This flexibility can be ideal for those balancing other commitments, but it also requires strong time management and discipline to meet client expectations.

What are the most commonly searched types of Call Center Agent jobs in Riverside, CA? The most popular types of Call Center Agent jobs in Riverside, CA are:
What are popular job titles related to Independent Contractor Call Center Agent jobs in Riverside, CA? For Independent Contractor Call Center Agent jobs in Riverside, CA, the most frequently searched job titles are:
What cities near Riverside, CA are hiring for Independent Contractor Call Center Agent jobs? Cities near Riverside, CA with the most Independent Contractor Call Center Agent job openings:
Sales Center Agent Bilingual Spanish & English

Sales Center Agent Bilingual Spanish & English

SmartStop Self Storage

Ladera Ranch, CA • On-site

$15.50 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Think Outside the Box!
A company that embraces CHANGE while enhancing EVERYONE'S journey.
About SmartStop Self Storage
SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in 24 states in the U.S. and three provinces in Canada. In addition, SmartStop was awarded: Newsweek's Best Customer Service among Storage Center companies three years in a row 2021, 2022 & 2023, Top Workplace of Orange County, CA in 2022 and 2023, and Reputation's 800 Award in 2023. Come join a winning team!
Voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and our AMAZING employees!
SmartStop® is a growing organization with tremendous opportunities available. We offer competitive salaries, bonuses and benefits in a FULLY REMOTE position. Ready to join the best team members in the industry? Apply today!
Starting at $19.00 - $20.00/hour depending on experience + Bonus
Sales Center Agent Job Summary - Bilingual in both Spanish and English
The SmartStop Sales Center Agents receive inbound sales calls from customers and assist them by making appropriate recommendations for their storage needs, answering their questions and taking payments. Sales Center Agents will make outbound calls to follow up on inquiries and rental reservations.
Essential Job Functions and Responsibilities
  • Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
  • Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
  • Work with existing customers by answering questions, taking payments and resolving concerns.
  • Make outbound calls to follow up on rental reservations.
  • Meet personal/team qualitative and quantitative targets
  • Perform duties assigned by Supervisor(s).

Qualifications
  • Customer centric
  • Sales driven with a can-do attitude
  • Proficiency in both Spanish and English is required
  • Good computer skills
  • Excellent verbal, phone, and email communication
  • Ability to build relationships, (both internal and external)
  • Good problem-solving abilities.
  • Multi-tasking is a must
  • A dedicated, quiet, secure workspace free of distractions
  • Excellent internet connectivity
  • Ability to work weekends

Benefits
  • Monthly Bonus Incentive Plan
  • Health insurance including medical, dental and vision
  • Life and Disability Insurances
  • Paid Time Off & Paid Holidays
  • 401(k) matching
  • Employee assistance program
  • Referral program

Discounts
  • Health & Fitness Partnerships
  • Legal
  • Entertainment
  • Computers & Electronics

Diversity
SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.
Lead Together!