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Incident Coordinator Jobs in Decatur, GA (NOW HIRING)

Wood Plc

HSSE Coordinator

Tucker, GA · On-site +1

The HSSE&S Coordinator role requires a high level of commitment and dedication to the health and ... Participate in HSSE&S Incident investigations and root cause analysis processes * Track corrective ...

City of East Point

Athletic Coordinator

Atlanta, GA · On-site

$60K/yr

... coordinates programs operated in conjunction with other agencies (GRPA, MAYFYL, NYSCA, USTA ... orders, incident reports, letters and correspondence Plans and implements training for staff ...

ATLANTA MISSION

Facilities Administrator

Atlanta, GA · On-site

This position serves as the central coordinator for facilities administration, project coordination, safety activities, fleet operations, work-order management, purchasing and budget tracking, and ...

Koch Industries

IT Manager - MES

Atlanta, GA · On-site

$91K - $112K/yr

Build reliable support for business-critical MES platforms, including on-call expectations, escalation paths, incident coordination, vendor engagement, documentation, and knowledge transfer

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Incident Coordinator information

See Decatur, GA salary details

$16

$27

$51

How much do incident coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for incident coordinator in Decatur, GA is $27.86, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $33.32 per hour, depending on experience, location, and employer.

What is an incident coordinator?

An Incident Coordinator is responsible for managing and resolving IT or operational incidents efficiently to minimize disruptions. They coordinate communication between technical teams, stakeholders, and management, ensuring a swift response and proper documentation. They also analyze incident patterns to prevent future issues and improve response processes. Strong organizational, problem-solving, and communication skills are essential for this role.

What does an incident coordinator do?

A typical day for an Incident Coordinator involves monitoring incident queues, assessing and prioritizing incoming issues, and coordinating with technical teams to drive prompt resolutions. You will frequently communicate with stakeholders to provide status updates and ensure alignment on response strategies. Incident Coordinators also document incidents, perform root cause analyses, and may participate in post-incident reviews to improve future response procedures. The role often requires quick thinking and adaptability, as unexpected incidents can occur at any time. Collaboration and clear communication are critical since you'll regularly interface with IT professionals, management, and sometimes external partners.

What are the key skills and qualifications needed to thrive as an incident coordinator?

To thrive as an Incident Coordinator, you need strong analytical skills, attention to detail, and a background in IT, cybersecurity, or crisis management, often supported by a relevant degree or certifications like ITIL or CISSP. Familiarity with incident management platforms (e.g., ServiceNow, Jira), ticketing systems, and basic network monitoring tools is essential. Exceptional communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These qualities enable effective coordination of responses, clear stakeholder communication, and swift resolution of incidents to minimize operational impact.

What job categories do people searching Incident Coordinator jobs in Decatur, GA look for?

The top searched job categories for Incident Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Incident Coordinator jobs?

Cities near Decatur, GA with the most Incident Coordinator job openings:

Incident Coordinator jobs near you

Quality / Performance Improvement Coordinator

Prime Healthcare

Riverdale, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Prime Healthcare rating

6.5

Company rating: 6.5 out of 10

Based on 285 frontline employees who took The Breakroom Quiz

604th of 888 rated healthcare providers

Job description

Shift’s Available:  Days

Employment Type: Full Time

Location: Southern Regional Medical Center - Riverdale, GA 

In collaboration with the manager/director of Performance Improvement, the coordinator is responsible for assisting in the coordination, integration, and implementation of the organization wide performance improvement activities.


Essential Duties and Responsibilities (includes, but not limited to):

  • To ensure compliance with company policies and state/federal regulatory and accreditation standards.
  • Activities include but are not limited to chart reviews, data abstraction for CMS Core Measures and other quality outcomes studies, and staff education regarding core measures and updates regarding new and enhance indicators.
  • Monitor and analyze performance data from patient care metrics, incident reports, satisfaction surveys, and operational indicators to identify trends and improvement areas 
  • Facilitate quality improvement projects using PDSA, Lean, or Six Sigma methodologies in collaboration with leaders and clinical teams to create action plans 
  • Ensure regulatory compliance with standards from The Joint Commission, CMS, and state agencies, preparing documentation for audits and accreditation surveys 
  • Promote patient safety by tracking events and near misses with the Patient Safety Officer and recommending process changes to reduce risks 
  • Educate and train staff on quality improvement processes, documentation requirements, compliance standards, and best practices 
  • Coordinate quality and safety committees by preparing agendas, tracking follow-up actions, and reporting performance metrics to leadership 

Education and Work Experience

  1. Bachelor's Degree in healthcare related field preferred.
  2. State RN licensure or Certification in a healthcare field preferred.
  3. Excellent computer skills are required including proficiency in (MS Office (Word, Excel, Access).
  4. Experience in reviewing charts for care issues.
  5. Detail oriented organizational skills.
  6. Must be able to handle multiple cases, directions and be able to follow-through.
  7. Good communication skills both verbal and written.
  8. Experience with Medical Staff communication a must.
  9. Excellent interpersonal relationship skills with exceptional professional work ethics.
  10. Proficient in word processing, spreadsheets, database and typing.

Here are some of the benefits of working at Prime Healthcare:

  • Health, dental, and vision insurance options
  • Paid vacation, sick time and holidays
  • Bereavement leave, FMLA and other leave options
  • Employer 401K options
  • Tuition reimbursement options
  • Life, disability, and other insurance options
  • Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

#LI-HM1


Full Time
Days

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 

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