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Inbound Jobs in Iowa (NOW HIRING)

Hodge

Warehouse Specialist - Inbound/Outbound

Waterloo, IA · On-site

$15.75 - $19.25/hr

As the Warehouse Specialist , you are essential to maintaining the safety, quality, and productivity of the warehouse. Your primary role is to assist in floor work direction and provide subject ...

Hodge

Warehouse Specialist - Inbound/Outbound

Waterloo, IA

$15.75 - $19.25/hr

As the Warehouse Specialist , you are essential to maintaining the safety, quality, and productivity of the warehouse. Your primary role is to assist in floor work direction and provide subject ...

AMBA

Account Development Specialist

Des Moines, IA · On-site

$18/hr

While inbound calls are the primary responsibility, outbound follow-up and outreach may be required during periods of lower inbound volume. This role is best suited for candidates who enjoy ...

AMBA

Account Development Specialist

Cedar Rapids, IA · On-site

$18/hr

While inbound calls are the primary responsibility, outbound follow-up and outreach may be required during periods of lower inbound volume. This role is best suited for candidates who enjoy ...

AMBA

Account Development Specialist

Cedar Rapids, IA · On-site

While inbound calls are the primary responsibility, outbound follow-up and outreach may be required during periods of lower inbound volume. This role is best suited for candidates who enjoy ...

AMBA

Account Development Specialist

Des Moines, IA · On-site

While inbound calls are the primary responsibility, outbound follow-up and outreach may be required during periods of lower inbound volume. This role is best suited for candidates who enjoy ...

AMBA

Account Development Specialist

Des Moines, IA

$18/hr

While inbound calls are the primary responsibility, outbound follow-up and outreach may be required during periods of lower inbound volume. This role is best suited for candidates who enjoy ...

AMBA

Account Development Specialist

Davenport, IA · On-site

While inbound calls are the primary responsibility, outbound follow-up and outreach may be required during periods of lower inbound volume. This role is best suited for candidates who enjoy ...

AMBA

Account Development Specialist

Davenport, IA

$18/hr

While inbound calls are the primary responsibility, outbound follow-up and outreach may be required during periods of lower inbound volume. This role is best suited for candidates who enjoy ...

AMBA

Account Development Specialist

Des Moines, IA · On-site

$18/hr

While inbound calls are the primary responsibility, outbound follow-up and outreach may be required during periods of lower inbound volume. This role is best suited for candidates who enjoy ...

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All JobsInbound JobsInbound Jobs in Iowa

Inbound information

See Iowa salary details

$9

$15

$24

How much do inbound jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for inbound in Iowa is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.16 per hour, depending on experience, location, and employer.

What is the difference between Inbound vs Outbound Customer Service Representative?

AspectInbound Customer Service RepresentativeOutbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, support, and service requestsContacts customers proactively for sales, follow-ups, or surveys
Work EnvironmentCall centers, support centers, or online chat platformsSales teams, telemarketing, or outreach departments
Common CredentialsCustomer service certifications, communication skillsSales training, communication skills
Employer UsageCustomer support departments across industriesSales and marketing departments in various industries

Inbound Customer Service Representatives primarily handle incoming customer inquiries and support, focusing on resolving issues and providing assistance. Outbound Representatives proactively contact customers for sales, follow-ups, or surveys. While both roles require strong communication skills, inbound roles emphasize support and problem-solving, whereas outbound roles focus on sales and outreach activities.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude are crucial soft skills for building rapport and resolving customer issues effectively. These skills ensure efficient handling of customer inquiries, foster customer satisfaction, and contribute to the company's reputation and success.

What are some common challenges faced by inbound customer service representatives, and how can they effectively address them?

Inbound customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and quickly adapting to new products or policies. To address these, effective representatives develop strong communication and problem-solving skills, remain patient under pressure, and utilize available resources such as knowledge bases and team support. Regular training and feedback sessions also help team members stay updated and improve their performance, fostering a positive work environment and better customer experiences.
What are the most commonly searched types of Inbound jobs in Iowa? The most popular types of Inbound jobs in Iowa are:
What are popular job titles related to Inbound jobs in Iowa? For Inbound jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Inbound jobs in Iowa look for? The top searched job categories for Inbound jobs in Iowa are:
Inbound jobs near you
Infographic showing various Inbound job openings in Iowa as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $32,369 per year, or $15.6 per hour.

Inbound Scheduling Specialist

American Computer Services, Inc

Des Moines, IA

Full-time

Re-posted 11 days ago

Job description

Company Description

Our company has been serving clients in banking, annuity, life insurance, property and casualty insurance, health insurance, and state government for over 20 years. Each client we've engaged has communicated the reason for partnering with American Computer Services, Inc. is because our Consultants understand their business, demonstrate superb soft skills, and meet or exceed the skill sets required. Our clients trust American Computer Services, Inc. in helping them deliver their highest priority and strategic projects.

Job Description

New Year, New Career. Join the Safelite Family!

This critical team player is an important first link between our customers and insurance partners by providing professional and helpful phone support for processing claims.

Find a career. Gain a family.

Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to have a happy work/life balance.

Qualifications

REQUIREMENTS:

  • Must be 16+ years of age High school diploma or equivalent (or actively enrolled)
  • Prior experience in customer service preferred
  • Ability to operate a computer and telephone systems while seated for extended periods of time
  • Skill in speaking with a pleasant voice, retaining composure, and building rapport among peers, stores and customers
Additional Information

Apply now!

We're known as an auto glass company. That's the focus of what we do. But we're much more - we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization - and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.

Apply