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Inbound Associate Jobs in Iowa (NOW HIRING)

Perdue Farms

Inbound/Outbound Coordinator

Sioux City, IA · On-site

$20 - $30/hr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... Summary As an Inbound Outbound Coordinator, you will play a vital role in keeping our manufacturing ...

Perdue Farms

Inbound/Outbound Coordinator

Sioux City, IA · On-site

$20 - $30/hr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... Summary As an Inbound Outbound Coordinator, you will play a vital role in keeping our manufacturing ...

Perdue Farms

Inbound/Outbound Coordinator

Sioux City, IA · On-site

$20 - $30/hr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... Summary As an Inbound Outbound Coordinator, you will play a vital role in keeping our manufacturing ...

Dal-Tile

Warehouse Associate - (FT)

Urbandale, IA · On-site

$15 - $18/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - (FT)

Urbandale, IA · On-site

$14.75 - $17.50/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Colony Brands

Warehouse Associate

Clinton, IA · On-site

$15/hr

Warehouse Associate Clinton Iowa Colony Brands, Inc. participates in the Department of Homeland ... Inbound - this would include our Quality Assurance Inspectors and Dock positions. Our inspectors ...

Performance Food Group

Day Warehouse Associate

Carroll, IA · On-site

$15.25 - $18.25/hr

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Target

Seasonal: 4am Inbound (Stocking) (T1170)

Ames, IA · On-site

$16/hr

Seasonal Inbound Expert * Seasonal Food & Beverage Expert * Seasonal Tech Consultant Find competitive benefits from financial and education to well-being and beyond at Benefits Eligibility Please ...

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Inbound Associate information

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the most commonly searched types of Inbound jobs in Iowa?

The most popular types of Inbound jobs in Iowa are:

What cities in Iowa are hiring for Inbound Associate jobs?

Cities in Iowa with the most Inbound Associate job openings:

Inbound Associate jobs near you

Inbound/Outbound Coordinator

Perdue Farms

Sioux City, IA • On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Perdue Farms rating

6.3

Company rating: 6.3 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

311th of 443 rated food and drinks producers

Job description

Niman Ranch supports a community of more than 600 independent farmers and ranchers who raise pork, beef, and lamb traditionally, humanely, and sustainably to deliver the finest tasting meat. It is part of Perdue Farm, a fourth-generation, family-owned food and agricultural business deeply rooted in tradition yet with a forward-thinking mindset. We believe that success starts with our people, and our culture is built on a foundation of teamwork, integrity, and respect, where every voice matters and everyone is encouraged to contribute to our shared goals. We are dedicated to creating a supportive, inclusive environment where associates feel valued and inspired to make an impact, both within the company and in the communities we serve. From promoting growth and development to prioritizing work-life balance, we're committed to helping our team members thrive. That's Perdue.
Summary
As an Inbound Outbound Coordinator, you will play a vital role in keeping our manufacturing operations running smoothly and to the highest standards. You will oversee inbound and outbound processes to ensure products move efficiently through the facility while meeting all company quality, food safety, and GFSI requirements. This is an opportunity to be part of a collaborative team where your attention to detail, commitment to excellence, and passion for safe, high-quality products directly support our success and your continued career growth.
This position has a target wage of $20.00 - $30.00 per hour, based on shift, experience and qualifications with annual bonus available (variable depending on performance). Overtime may be available.
In addition to hourly wages, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vision, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.
Schedule: Monday through Friday, 2:00pm - 10:30pm
Principal Essential Duties & Responsibilities
  • Check and record unit temp set point on all incoming and outgoing trailers.
  • Check and record trailer condition (damage, cleanliness, odors, etc.) on all incoming and outgoing trailers.
  • Check inside trailer temperature at time of trailer receiving.
  • Check trailer inside temperature prior to loading all outbound trailers.
  • All outbound trailers are to be pre-cooled to °F prior to loading.
  • Product checks will include non-destructive temperature checks on packaged products and internal product temperature checks on fresh bulk packed products.
  • Check case weights on incoming products.
  • Check labels on incoming products and validate against spec.
  • Confirm units are set to either summer temp (24°F April 1st - October 31st) or winter temp (28°F November 1st - March 31st) settings.
  • Be sure there are no crushed or collapsed cases.
  • Ensure proper case and label.
  • Be sure there are no incorrect cases and no broken pallets.
  • Check for proper shrink wrap and ensure all combo products are shrink wrapped to the pallet with no tears.
  • Inspect all fresh product - no leaks, wet cases, or stained cases.
  • There should be no dirt or debris on cases or combos.

Minimum Education and Experience
  • High school diploma or GED.
  • 1-2 years relevant work experience.
  • Must have knowledge of transportation.
  • Solid reading, writing, math and analytical skills.
  • Must be proficient with Microsoft office products (Word, Excel, PowerPoint).

Physical Requirements and Environmental Factors
  • Must wear and use protective and safety equipment required for the job as directed by the Company.
  • Exposure primarily consists of wet and moist floors which include metal and plastic grating surfaces.
  • May be exposed to temperatures of 28 degrees to 100 degrees Fahrenheit with both ambient and 100% humidity.
  • May handle products at 25 degrees to 50 degrees Fahrenheit and noise ranges of 50 db to 110 db.
  • May be exposed to dust, feathers and all chemicals used in poultry, food, processing facility.
  • Occasional exposure to carbon dioxide vapors 10ppm and chlorine less than 20 ppm.
  • Able to stand for several hours.
  • Work may include lifting (up to 50 lbs), reaching, bending, pushing boxes on conveyor assembly.

Perdue Farms Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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