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Inbound Associate Jobs in Iowa (NOW HIRING)

Dal-Tile

Warehouse Associate - (FT)

Urbandale, IA · On-site

$15 - $18/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - (FT)

Urbandale, IA · On-site

$14.75 - $17.50/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Rapids Wholesale Equipment

Retail Associate

Marion, IA · On-site

$15.25 - $17.50/hr

The Retail Associate supports both industry professionals and the general public in a cash-and ... Answer inbound phone calls for catalog sales with the expectations of cross-selling additional ...

Rapids Wholesale Equipment

Retail Associate

Marion, IA · On-site

$15.25 - $17.50/hr

The Retail Associate supports both industry professionals and the general public in a cash-and ... Answer inbound phone calls for catalog sales with the expectations of cross-selling additional ...

Rapids & Affiliates

Retail Associate

Marion, IA

$15.25 - $17.50/hr

The Retail Associate supports both industry professionals and the general public in a cash-and ... Answer inbound phone calls for catalog sales with the expectations of cross-selling additional ...

Colony Brands, Inc.

Warehouse Associate

Clinton, IA · On-site

$15/hr

Here at Colony Brands Clinton Fulfillment our Warehouse Associate application covers a variety of ... Inbound - this would include our Quality Assurance Inspectors and Dock positions. Our inspectors ...

Nystrom & Associates

Front Office Associate

Ankeny, IA · On-site

$16/hr

Front Office Associate Location: 1105 North Ankeny Blvd, Ankeny, IA 50021 Working Model: Onsite ... Answer inbound and make outbound phone calls while responding to inquiries in a prompt and ...

Versova

Warehouse Associate

Corwith, IA · On-site

$14.50 - $17.25/hr

Warehouse Receiving Associate Department: Warehouse Location: Corwith IA Reports To: Warehouse ... Confirm inbound shipments using packing slip information and sending reports to provide ...

Versova Inc

Warehouse Associate

Corwith, IA · On-site

$14.50 - $17.25/hr

Warehouse Receiving Associate Department: Warehouse Location: Corwith IA Reports To: Warehouse ... Confirm inbound shipments using packing slip information and sending reports to provide ...

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Inbound Associate information

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.
Inbound Associate jobs near you

Warehouse Associate - (FT)

Dal-Tile

Urbandale, IA • On-site

$15 - $18/hr

Other

Retirement

Re-posted 5 days ago

Daltile rating

8.0

Company rating: 8.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

133rd of 536 rated manufacturers

Job description

About the Job
Dal-Tile is currently seeking an exceptional Warehouse Associate to join our TEAM! As the Warehouse Associate, we need someone who will own a variety of material handling duties such as receiving, loading/unloading material, pulling/assembling customers' orders, and performing inventory checks. This position involves daily use of forklift equipment.
Primary Objective
Performs various material handling duties associated with the warehouse.
Primary Function and Scope
  • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts.
  • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims.
  • Operates forklift equipment.
  • Maintains a clean and organized facility by sweeping, removing trash, performing restroom and general office maintenance, etc.
  • May wait on customers and prepare sales slips.
  • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management.
  • Performs other related duties as required.
Experience and Knowledge Required:
  • High School diploma or equivalent experience.
  • Certified Forklift Operator.
  • 3+ years of previous warehouse experience preferred.

Competencies
Basic math skills, organization skills, customer service skills, fluency in English, detail-oriented, and safety-conscious.
Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

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