ZipRecruiter

Log In

1

Inbound Associate Jobs in Iowa (NOW HIRING)

Covetrus, Inc.

Warehouse Associate - Inbound

Grimes, IA · On-site

$15.75 - $18.75/hr

Warehouse Associate/Receiver, Animal Health Our Grimes , IA location is seeking a DC Team Member responsible for receiving and storing products within a distribution center environment. We offer a ...

Covetrus

Warehouse Associate - Inbound

Grimes, IA · On-site

$15.75 - $18.75/hr

Warehouse Associate/Receiver, Animal Health Our Grimes , IA location is seeking a DC Team Member responsible for receiving and storing products within a distribution center environment. We offer a ...

Colony Brands

Warehouse Associate

Des Moines, IA · On-site

$15/hr

Warehouse Associate Colony Brands, Inc. participates in the Department of Homeland Security U.S ... Inbound - this would include our Quality Assurance Inspectors and Dock positions. Our inspectors ...

Dal-Tile

Warehouse Associate - (FT)

Urbandale, IA · On-site

$14.75 - $17.50/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may ...

Colony Brands, Inc.

Warehouse Associate

Clinton, IA · On-site

$15/hr

Here at Colony Brands Clinton Fulfillment our Warehouse Associate application covers a variety of ... Inbound - this would include our Quality Assurance Inspectors and Dock positions. Our inspectors ...

Performance Food Group

Day Warehouse Associate

Carroll, IA · On-site

$15.25 - $18.25/hr

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Dal-Tile

Warehouse Associate - (FT)

Urbandale, IA · On-site

$15 - $18/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may ...

Perishable Distributors of Iowa

Warehouse Associate

Ankeny, IA · On-site

$15 - $17.75/hr

Warehouse Associate At FDI, our small team atmosphere creates a great environment for our employees ... Unload products from inbound carriers. * Use a dolly, two-wheel cart, or pallet jack to load/unload ...

next page

Showing results 1-20

All JobsInbound Associate JobsInbound Associate Jobs in Iowa

Inbound Associate information

What are some common challenges faced by Inbound Associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What are Inbound Associates?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an Inbound Associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.
What are the most commonly searched types of Inbound jobs in Iowa? The most popular types of Inbound jobs in Iowa are:
Inbound Associate jobs near you
Warehouse Associate - Inbound

Warehouse Associate - Inbound

Covetrus, Inc.

Grimes, IA • On-site

$15.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Covetrus rating

7.0

Company rating: 7.0 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

213th of 356 rated logistics

Job description

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.
Warehouse Associate/Receiver, Animal Health
Our Grimes, IA location is seeking a DC Team Member responsible for receiving and storing products within a distribution center environment. We offer a climate-controlled, small-team environment where you rarely have to work weekends!
WHO WE ARE
Covetrus is the global market leader in animal-health technology and services, dedicated to advancing the world of veterinary medicine and to empowering veterinary healthcare teams across the companion, equine, and large-animal health markets.
OUR VALUES
Never Settle - Share the Customer Goal - Give Power - Be Passionate - Do Good
Come join our amazing team where we go for great, put the customer first, operate as one team, cultivate a passion for animals, and always act responsibly for customers and society. Do you love animals? Then help us improve their lives on a daily basis!
COMPANY BENEFITS
  • Medical, Dental, & Vision Insurance starting on Day 1
  • Generous holiday and paid time off policy
  • Company paid life and AD&D insurance
  • 401(k) with generous company match
  • Pet Insurance
  • Employee Stock Purchase Program and more!

JOB RESPONSIBILITIES (including but not limited to)
  • Unloads freight trucks delivering merchandise to the DC; counts pieces/packages/pallets; and signs Bill of Lading according to Company policy.
  • Compares items to vendor packing slip/customer return note/transfer document; receives-in products, ensuring correctness of items by size, color, quantity, etc.
  • Accurately inputs items received into computer system according to Purchase Order, Return Note, or Transfer document. Files completed documents and communicates discrepancies to appropriate individuals, which may include: Accounts Payable, Procurement, Vendor, and other DC facilities.
  • Accurately and timely puts-away products received into appropriate stock areas within the DC to facilitate customer order filling. Checks dating for proper rotation of stock.

REQUIREMENTS
  • No work experience required. Must be at least 18 years of age.
  • Prefer 6 months' work experience in a warehouse or production environment.
  • Ability to read and understand the English language to effectively read product descriptions, labels, shelves, and other product documents.
  • Ability to understand basic math to ensure accurate product quantities.
  • Ability to operate or willingness to learn material handling equipment (order pickers, reach trucks, forklifts).

PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Covetrus is a federal contractor and abides by the Drug Free Workplace Act (DFWA). In accordance with the DFWA, Covetrus maintains a drug-free workplace.
  • Must be flexible to work mandatory overtime hours as needed to ensure timely customer delivery.
  • Ability to lift and transport 30 pounds on a regular basis and up to 50-70 pounds on an occasional basis.
  • Must be able to stand and/or walk on concrete for the duration of the shift and complete tasks that include bending, stooping, and reaching.
  • May require working in a cooler environment of 35°- 46° F.

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Additional Requirements: Must be fully vaccinated and remain fully vaccinated against COVID-19.*
*Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration
We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:
  • 401k savings & company match
  • Paid time off
  • Paid holidays
  • Maternity leave
  • Parental leave
  • Military leave
  • Other leaves of absence
  • Health, dental, and vision benefits
  • Health savings accounts
  • Flexible spending accounts
  • Life & disability benefits
  • Identity theft protection
  • Pet insurance
  • Certain positions may include eligibility for a short-term incentive plan

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

What Covetrus employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply