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Inbound Team Lead Jobs (NOW HIRING)

Bertelsmann

Inbound Team Lead

Louisville, KY · On-site

$20.50/hr

Arvato Supply Chain Solutions is seeking a proactive Inbound Team Lead to support daily warehouse operations and work closely with Supervisors. In this role, you'll showcase your leadership skills by ...

Bertelsmann

Inbound Team Lead

Louisville, KY · On-site

$20.50/hr

Arvato Supply Chain Solutions is seeking a proactive Inbound Team Lead to support daily warehouse operations and work closely with Supervisors. In this role, you'll showcase your leadership skills by ...

arvato Bertelsmann

Inbound Team Lead

Louisville, KY · On-site

$20.50/hr

Arvato Supply Chain Solutions is seeking a proactive Inbound Team Lead to support daily warehouse operations and work closely with Supervisors. In this role, you'll showcase your leadership skills by ...

GoBolt

Inbound Team Lead, Fulfillment

Buena Park, CA · On-site

$24 - $26/hr

About the role We are on the lookout for an Inbound Team Lead in Buena Park, Los Angeles who shares our passion for being Customer Obsessed. In this dynamic role, you will play a crucial part in ...

Sysco

Inbound Team Lead

Kahului, HI · On-site

$25/hr

The team leader is responsible for providing daily leadership, direction, and support to packing associates, line feeders and stackers; and maintaining a safe, organized, clean and efficient ...

Sysco Corporation

Inbound Team Lead

Kahului, HI · On-site

$10 - $48/hr

For information on Sysco's Benefits, please visit JOB SUMMARY The team leader is responsible for providing daily leadership, direction, and support to packing associates, line feeders and stackers ...

GoBolt

Inbound Team Lead, Fulfillment

Buena Park, CA · On-site

$24 - $26/hr

About the role We are on the lookout for an Inbound Team Lead in Buena Park, Los Angeles who shares our passion for being Customer Obsessed. In this dynamic role, you will play a crucial part in ...

GoBOLT

Inbound Team Lead, Fulfillment

Buena Park, CA · On-site

$24 - $26/hr

Inbound Team Lead At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes - from local brands to large ...

Conduent, Inc.

Inbound Mailroom Team Lead

Lexington, KY · On-site

$17/hr

Inbound Mailroom Team Lead Onsite in Lexington, KY $17.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. Hours: Monday-Friday 7am-clean ...

BPM LLP

Inbound Business Development Manager

... lead to innovation. Working with BPM means using your experiences, broadening your skills, and ... Manage BPM's inbound team as a "player-coach" by balancing direct revenue ownership with team ...

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Inbound Team Lead information

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How much do inbound team lead jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for inbound team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Inbound Team Lead vs Customer Service Supervisor?

AspectInbound Team LeadCustomer Service Supervisor
ResponsibilitiesOversees inbound call teams, manages performance, and ensures service qualitySupervises customer service staff, handles escalations, and improves customer satisfaction
Required SkillsLeadership, communication, call center operationsCustomer relations, conflict resolution, team management
Work EnvironmentCall centers, customer support teamsCustomer service departments, support centers
Common CertificationsCall center management, leadership certificationsCustomer service certifications, conflict resolution

Both roles focus on managing customer interactions and team performance within call centers or support environments. The Inbound Team Lead primarily oversees inbound call teams, ensuring operational efficiency, while the Customer Service Supervisor handles broader customer service issues and escalations. They share similar skills and certifications, but their scope of responsibilities differs slightly, with the Team Lead more focused on call center operations.

What are Inbound Team Leads?

Inbound Team Leads are supervisors who manage teams responsible for handling incoming customer inquiries, orders, or service requests, typically via phone, email, or chat. Their duties include monitoring team performance, providing coaching and feedback, ensuring service quality, and implementing process improvements. They also help resolve escalated customer issues and ensure the team meets organizational goals. Inbound Team Leads play a key role in maintaining high customer satisfaction and efficient operations.

What jobs pay 2000 a day?

In the context of an Inbound Team Lead, earning $2,000 a day typically requires senior-level roles with high compensation, such as executive positions, specialized consultants, or roles in high-paying industries like finance or technology. These positions often demand extensive experience, leadership skills, and sometimes certifications, and may involve long hours or performance-based bonuses.

What are the key skills and qualifications needed to thrive as an Inbound Team Lead, and why are they important?

To thrive as an Inbound Team Lead, you typically need experience in customer service operations, leadership skills, and a good understanding of call center metrics, often supported by a relevant degree or prior supervisory experience. Familiarity with customer relationship management (CRM) software, workforce management systems, and reporting tools is essential. Strong communication, conflict resolution, and motivational abilities help drive team performance and foster a positive work environment. These skills are crucial for ensuring efficient team operations, high customer satisfaction, and the achievement of organizational goals.

What is a team leader's salary?

The salary for an Inbound Team Lead typically ranges from $45,000 to $70,000 annually, depending on experience, location, and industry. Many roles also include performance bonuses and benefits such as health insurance and paid time off.

What job makes $10,000 a month without a degree?

An Inbound Team Lead typically earns less than $10,000 per month, but high-level sales managers, real estate brokers, or entrepreneurs in certain industries can reach or exceed this income level without a degree. Success in these roles often depends on experience, sales skills, and network development rather than formal education.

How much does Target pay 4am inbound?

Target inbound team leads typically earn an hourly wage that ranges from $15 to $20, depending on location and experience. Working the 4am shift may include additional pay incentives or shift differentials in some stores, but pay rates are generally consistent with other hourly roles at Target. Exact pay can vary based on regional pay scales and store policies.

How does an Inbound Team Lead typically balance coaching team members with meeting performance targets?

As an Inbound Team Lead, you are responsible for supporting your team’s development while also ensuring that key performance metrics—such as response time, customer satisfaction, and resolution rates—are consistently met. This balance is achieved by providing regular feedback, conducting training sessions, and actively monitoring team performance data. You’ll often spend part of your day in one-on-one coaching sessions and another part analyzing call or ticket trends to identify areas for improvement. Strong organizational and interpersonal skills help you motivate your team, address challenges proactively, and maintain high standards across both individual and team goals.
More about Inbound Team Lead jobs
What job categories do people searching Inbound Team Lead jobs look for? The top searched job categories for Inbound Team Lead jobs are:
Inbound Team Lead jobs near you
Infographic showing various Inbound Team Lead job openings in the United States as of June 2026, with employment types broken down into 20% Full Time, and 80% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.
Inbound Team Lead

Inbound Team Lead

Bertelsmann

Louisville, KY • On-site

$20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Arvato Supply Chain Solutions is seeking a proactive Inbound Team Lead to support daily warehouse operations and work closely with Supervisors. In this role, you'll showcase your leadership skills by coordinating workflows, assigning and monitoring tasks for warehouse associates, tracking transactions, and ensuring smooth and efficient operations across the inbound department. This is a great opportunity to take ownership of daily performance while driving collaboration, accuracy, and efficiency within a fast-paced environment.
YOUR TASKS
  • Be the expert in RF, Conveyor, and SAP systems
  • Be knowledgeable of all areas of operations and the links between them
  • Coordinate with various ops teams (Control tower, Inventory Control, Transportation, Inbound, Pick/Pack, Shipping, Service Delivery) to ensure daily adherence to performance targets is met
  • Monitor area activity and communicate all risks of missed targets to the Supervisors
  • Coordinate and prepare a recovery plan for at-risk targets with Supervision
  • Communicate exceptions identified by teams to the Account Team (ie, Inbound damage, missing part numbers)
  • Follow up on issues as needed
  • Work with the local team to identify areas of improvement and report daily efficiency
  • Monitor inventory levels of consumables (boxes, packing slips, etc.) Create requisitions in SAP as needed
  • Oversee personnel in a professional manner
  • Investigate and repair exceptions (Over, Under, Missing, Damages etc)
  • Assigns cycle counts as needed
  • Be flexible with shift hours as needed

YOUR PROFILE
  • At least two years of leadership experience in a warehouse/distribution center environment
  • Strong computer skills with experience in Excel, creating worksheets, and reviewing/reporting data
  • Previous experience with SAP
  • Excellent communication and interpersonal skills
  • Must be able to lift 60 pounds overhead
  • Must be able to climb and stack cartons at a height of 15 feet
  • Must be able to push and pull a pallet jack with a weight range of up to 1500 pounds
  • Work schedule - 7:00 am - 3:30 pm EST - Monday through Friday - overtime as needed
  • Ability to commute daily to 2500 Export Drive, Louisville, Kentucky 40219

WE OFFER
  • Hourly pay rate for Louisville, KY: $20.50 per hour
  • Medical, Dental, Vision, Life Insurance, and Disability Pay.
  • 401(k) with company matching up to 6%.
  • Paid Time Off, including paid holidays.Flexible Spending Accounts.
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.
  • Employee Assistance Program.
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
  • Commuter benefits.
  • Employee engagement activities.

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