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Inbound Team Lead Jobs (NOW HIRING)

Arvato

Inbound Team Lead

Louisville, KY

Arvato Supply Chain Solutions is seeking a proactive Inbound Team Lead to support daily warehouse operations and work closely with Supervisors. In this role, you'll showcase your leadership skills by ...

Bertelsmann

Inbound Team Lead

Louisville, KY · On-site

Arvato Supply Chain Solutions is seeking a proactive Inbound Team Lead to support daily warehouse operations and work closely with Supervisors. In this role, you'll showcase your leadership skills by ...

Bertelsmann

Inbound Team Lead

Shepherdsville, KY · On-site

Arvato Supply Chain Solutions is seeking a proactive Inbound Team Lead to support daily warehouse operations and work closely with Supervisors. In this role, you'll showcase your leadership skills by ...

Sysco

Inbound Team Lead

Kahului, HI · On-site

$25/hr

The team leader is responsible for providing daily leadership, direction, and support to packing associates, line feeders and stackers; and maintaining a safe, organized, clean and efficient ...

Sysco Corporation

Inbound Team Lead

Kahului, HI · On-site

$10 - $48/hr

For information on Sysco's Benefits, please visit JOB SUMMARY The team leader is responsible for providing daily leadership, direction, and support to packing associates, line feeders and stackers ...

Freshpoint

Inbound Team Lead

Kahului, HI

$10 - $48/hr

JOB SUMMARY The team leader is responsible for providing daily leadership, direction, and support to packing associates, line feeders and stackers; and maintaining a safe, organized, clean and ...

Langham Logistics Inc

Inbound Lead Team

Whiteland, IN · On-site

$23/hr

The Inbound Team Lead contributes to meeting Langham goals of exceptional customer service, quality, process improvement, and profitability by ensuring that all inbound associates unload shipments ...

Langham Logistics

Inbound Lead Team

Whiteland, IN · On-site

$23/hr

The Inbound Team Lead contributes to meeting Langham goals of exceptional customer service, quality, process improvement, and profitability by ensuring that all inbound associates unload shipments ...

Langham Logistics

Inbound Lead Team

Whiteland, IN · On-site

$23/hr

The Inbound Team Lead contributes to meeting Langham goals of exceptional customer service, quality, process improvement, and profitability by ensuring that all inbound associates unload shipments ...

WAI Global

Inbound Dock Operations Lead

Southaven, MS · On-site

$20 - $21/hr

You keep unfilled receipt records current, coach team members on inbound best practices, reinforce ... Your impact As the Inbound Team Lead for our Distribution Center, you elevate customer satisfaction ...

New

Conduent, Inc.

Inbound Mailroom Team Lead

Lexington, KY · On-site

$17/hr

Inbound Mailroom Team Lead Onsite in Lexington, KY $17.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. Hours: Monday-Friday 7am-clean ...

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Inbound Team Lead information

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How much do inbound team lead jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for inbound team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Inbound Team Lead vs Customer Service Supervisor?

AspectInbound Team LeadCustomer Service Supervisor
ResponsibilitiesOversees inbound call teams, manages performance, and ensures service qualitySupervises customer service staff, handles escalations, and improves customer satisfaction
Required SkillsLeadership, communication, call center operationsCustomer relations, conflict resolution, team management
Work EnvironmentCall centers, customer support teamsCustomer service departments, support centers
Common CertificationsCall center management, leadership certificationsCustomer service certifications, conflict resolution

Both roles focus on managing customer interactions and team performance within call centers or support environments. The Inbound Team Lead primarily oversees inbound call teams, ensuring operational efficiency, while the Customer Service Supervisor handles broader customer service issues and escalations. They share similar skills and certifications, but their scope of responsibilities differs slightly, with the Team Lead more focused on call center operations.

What are Inbound Team Leads?

Inbound Team Leads are supervisors who manage teams responsible for handling incoming customer inquiries, orders, or service requests, typically via phone, email, or chat. Their duties include monitoring team performance, providing coaching and feedback, ensuring service quality, and implementing process improvements. They also help resolve escalated customer issues and ensure the team meets organizational goals. Inbound Team Leads play a key role in maintaining high customer satisfaction and efficient operations.

What are the key skills and qualifications needed to thrive as an Inbound Team Lead, and why are they important?

To thrive as an Inbound Team Lead, you typically need experience in customer service operations, leadership skills, and a good understanding of call center metrics, often supported by a relevant degree or prior supervisory experience. Familiarity with customer relationship management (CRM) software, workforce management systems, and reporting tools is essential. Strong communication, conflict resolution, and motivational abilities help drive team performance and foster a positive work environment. These skills are crucial for ensuring efficient team operations, high customer satisfaction, and the achievement of organizational goals.

What does an inbound team leader do at Target?

An inbound team leader at Target oversees the receiving and stocking of merchandise, manages team members, and ensures efficient inventory flow. They coordinate with other departments, monitor performance, and may use tools like inventory management systems to maintain store operations.

Is inbound hard at Target?

As an Inbound Team Lead at Target, the role involves managing inbound shipments, coordinating with suppliers, and ensuring inventory accuracy. The position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced retail environment. While the job can be physically demanding, it is generally considered manageable with proper training and experience.

What is a team leader's salary?

The salary for an inbound team leader typically ranges from $45,000 to $70,000 annually, depending on experience, location, and company size. Many roles also include performance bonuses and benefits, and strong leadership and communication skills are often required.

How much does Target pay 4am inbound?

Target inbound team leads typically earn around $15 to $20 per hour, depending on location and experience. Working the 4am shift may include additional pay differentials or shift differentials in some stores. Exact pay rates can vary by store and region, so it's advisable to check with the specific Target location or review official job postings for precise information.

How does an Inbound Team Lead typically balance coaching team members with meeting performance targets?

As an Inbound Team Lead, you are responsible for supporting your team’s development while also ensuring that key performance metrics—such as response time, customer satisfaction, and resolution rates—are consistently met. This balance is achieved by providing regular feedback, conducting training sessions, and actively monitoring team performance data. You’ll often spend part of your day in one-on-one coaching sessions and another part analyzing call or ticket trends to identify areas for improvement. Strong organizational and interpersonal skills help you motivate your team, address challenges proactively, and maintain high standards across both individual and team goals.
More about Inbound Team Lead jobs
What job categories do people searching Inbound Team Lead jobs look for? The top searched job categories for Inbound Team Lead jobs are:
Inbound Team Lead jobs near you
Infographic showing various Inbound Team Lead job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 4% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.
Inbound Team Lead

Inbound Team Lead

Arvato

Louisville, KY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Arvato rating

5.9

Company rating: 5.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive, and Publisher industries.
You will work in an environment built on collaboration, respect, commitment, and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

Arvato Supply Chain Solutions is seeking a proactive Inbound Team Lead to support daily warehouse operations and work closely with Supervisors. In this role, you’ll showcase your leadership skills by coordinating workflows, assigning and monitoring tasks for warehouse associates, tracking transactions, and ensuring smooth and efficient operations across the inbound department. This is a great opportunity to take ownership of daily performance while driving collaboration, accuracy, and efficiency within a fast-paced environment. 

YOUR TASKS

  • Be the expert in RF, Conveyor, and SAP systems
  • Be knowledgeable of all areas of operations and the links between them
  • Coordinate with various ops teams (Control tower, Inventory Control, Transportation, Inbound, Pick/Pack, Shipping, Service Delivery) to ensure daily adherence to performance targets is met
  • Monitor area activity and communicate all risks of missed targets to the Supervisors
  • Coordinate and prepare a recovery plan for at-risk targets with Supervision
  • Communicate exceptions identified by teams to the Account Team (ie, Inbound damage, missing part numbers)
  • Follow up on issues as needed
  • Work with the local team to identify areas of improvement and report daily efficiency
  • Monitor inventory levels of consumables (boxes, packing slips, etc.)  Create requisitions in SAP as needed
  • Oversee personnel in a professional manner
  • Investigate and repair exceptions (Over, Under, Missing, Damages etc)
  • Assigns cycle counts as needed
  • Be flexible with shift hours as needed 
Qualifications
  • At least two years of leadership experience in a warehouse/distribution center environment 
  • Strong computer skills with experience in Excel, creating worksheets, and reviewing/reporting data 
  • Previous experience with SAP 
  • Excellent communication and interpersonal skills
  • Must be able to lift 60 pounds overhead
  • Must be able to climb and stack cartons at a height of 15 feet
  • Must be able to push and pull a pallet jack with a weight range of up to 1500 pounds
  • Work schedule - 7:00 am - 3:30 pm EST - Monday through Friday - overtime as needed
  • Ability to commute daily to 2500 Export Drive, Louisville, Kentucky 40219

Additional Information
  • Medical, Dental, Vision, Life Insurance, and Disability Pay.
  • 401(k) with company matching up to 6%.
  • Paid Time Off, including paid holidays.
  • Flexible Spending Accounts.
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.
  • Employee Assistance Program.
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
  • Commuter benefits.
  • Employee engagement activities. 

Disclosure requirements pertaining to the collection of your personal data:


Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address. 

Further information on data protection and your rights can be found here.
 

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