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Inbound Outbound Queue Associate Jobs in Pennsylvania

DSV A/S

Team Lead, Operations 2nd Shift

PA · On-site

... associates Shipping/Receiving Responsibilities: * Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance ...

Ryder

Warehouse Associate

Alburtis, PA · On-site

$18.31/hr

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

PDC Machines

Inventory Associate

Souderton, PA

$16.25 - $20.25/hr

Inventory Associates are responsible for performing an array of duties, such as picking, and ... of the "Inbound & Outbound" inventory operations. * Pull Parts for all job orders and sub ...

Ryder

Warehouse Associate

Alburtis, PA · On-site

$18.31/hr

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Ryder

Warehouse Associate

Alburtis, PA · On-site

$18.31/hr

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

PDC Machines

Inventory Associate

Souderton, PA

$16.25 - $20.25/hr

Inventory Associates are responsible for performing an array of duties, such as picking, and ... of the "Inbound & Outbound" inventory operations. * Pull Parts for all job orders and sub ...

Ryder

Warehouse Associate

York, PA · On-site

$16.50/hr

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Ryder

Warehouse Associate

Alburtis, PA · On-site

$18.31/hr

Ryder is hiring a Warehouse Associate in Alburtis, PA -- offering weekly pay, excellent benefits ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

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Inbound Outbound Queue Associate information

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient communication flow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Pennsylvania? For Inbound Outbound Queue Associate jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Pennsylvania look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Inbound Outbound Queue Associate jobs? Cities in Pennsylvania with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 100% In-person job distribution.

Inventory Kitting Associate

Niagara Bottling, LLC

Hazleton, PA • On-site

$15.75 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Niagara Bottling rating

7.9

Company rating: 7.9 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

99th of 436 rated food and drinks producers

Job description

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.
Consider applying here, if you want to:
  • Work in an entrepreneurial and dynamic environment with a chance to make an impact.
  • Develop lasting relationships with great people.
  • Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.
Inventory Kitting Associate
The team member in this position accurately maintains daily, weekly and monthly inventory levels in the WMS while maintaining proper inventory rotation and storage.
Essential Functions
  • Navigates through an advanced ERP System in order to successfully execute all daily aspects of the "Inbound & Outbound" inventory operations.
  • Creates purchase orders (pallets, airgas etc.)
  • Processes all recycle and destruction loads
  • Ensures all finished goods, raw materials and sub-assembly components are maintained as per established guidelines and procedures.
  • Processes all non-conforming material in Agile
  • Coordinates with all involved parties to ensure accurate inbound receipts, intercompany transfers, and RMA's.
  • Responsible for verifying true time inventory transaction records in the company's ERP system.
  • Completes Oracle transaction activities from Receiving into Inventory, WIP, or Non-Conforming inventories.
  • Responsible for the integrity and accuracy of all inventories by performing daily audits and maintaining a comprehensive Cycle Count program.
  • Completes Oracle transaction activities associated with material movements.
  • Responsible for the integrity, accuracy and control of all in house materials.
  • Compiles records by SKU, quantities, Sub-Inventories, and validate EBS Oracle inventories against physical counts to investigate and adjust errors in computation or count and reports reasons for discrepancies.
  • Maintains and compute inventory balance by running and preparing reports of inventory balances, shortages and discrepancies.
  • Organizes warehouse for efficient storage and material distribution per supervisor instructions.
  • Maintain accurate inventory levels through daily, monthly cycle counts and annual year-end physical inventories.
  • Assists in maintaining accurate inventory reports by sub organizations, RMA's, HFI's, and WIP.
  • Expired inventory disposition identification (SLOB).
  • Maintains product rotation and storage disciplines (FIFO).
  • Interacts and maintains positive relationships with all levels of leadership.
  • Accomplishes special projects and other assignments/duties as required by management.
  • Compliant to all safety rules and regulations, GMP's and all Niagara policies and procedures.
  • Establishes and maintains high standards for quality, housekeeping and productivity.
  • Regular and predictable attendance is an essential function of the job.
  • Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications
  • Minimum Qualifications:
    • 2 Years - Experience in Field or similar manufacturing environment
    • 2 Years - Experience in Position
    • 0 Years - Experience managing people/projects

*experience may include a combination of work experience and education
  • Preferred Qualifications:
    • 4 Years - Experience in Field or similar manufacturing environment
    • 4 Years - Experience working in Position
    • 2 Years - Experience managing people/projects

*experience may include a combination of work experience and education
Competencies
This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:
  • Lead Like an Owner
    • Makes safety the number one priority
    • Keeps alert for safety issues and escalates immediately
    • Effectively prioritizes tasks based on department goals
    • Shows respect to others and confronts interpersonal issues directly
    • Prioritizes resolution of customer issues effectively
    • Responds promptly and honors commitments to internal and external customers
  • InnovACT
    • Makes recommendations to continuously improve policies, methods, procedures, and/or products
    • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
    • Increases performance through greater efficiency
  • Find a Way
    • Seeks to develop technical knowledge through learning from other experts
    • Understands interdepartmental impact of individual decisions and actions
    • Seeks solutions rather than placing blame
  • Empowered to be Great
    • Consistently looks for ways to improve one's self through growth and development opportunities
    • Communicates clearly and promptly up, down, and across
    • Communicates effectively to manage expectations

Education
  • Minimum Required:
    • High School Diploma or GED
  • Preferred:
    • Associate's Degree

Certification/License:
  • Required: N/A
  • Preferred: Forklift certification

Foreign Language
  • Required: Minimum Professional Proficiency
  • Preferred: Full Professional Proficiency

Benefits
Our Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
  • Paid Time Off for holidays, sick time, and vacation time
  • Paid parental and caregiver leaves
  • Medical, including virtual care options
  • Dental
  • Vision
  • 401(k) with company match
  • Health Savings Account with company match
  • Flexible Spending Accounts
  • Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
  • Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
  • Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
  • Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
  • Tuition reimbursement, college savings plan and scholarship opportunities
  • And more!

https://careers.niagarawater.com/us/en/benefits
* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

What Niagara Bottling employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Niagara Bottling logo

About Niagara Bottling

Sourced by ZipRecruiter

Niagara Bottling, LLC has been family owned and operated since 1963. Niagara is a leading bottled water manufacturer in the U.S., supplying major retailers across the nation. Nielsen +/biNyDGcAS61OV0GIrHcWTOCFo= Nielsen is a global leader in audience measurement, data and analytics, shaping the future of media. Measuring behavior across all channels and platforms to discover what audiences love, we empower our clients with trusted intelligence that fuels action. Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You'll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work! NielsenIQ /xHzLYOL7B5gJKeErHR5OpVt2Os= NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world's population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what's possible. How? We combine unparalleled datasets, pioneering technology, and the industry's top talent to create insights that unlock innovation. Join us and change the landscape. Nike weB0VQ7iUwaCHWNipwHEhUU5oFo= Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all. In order to stay at the top of our game, we're always looking to level-up with outstanding people who provide the kind of above-and-beyond service that inspires Nike fans for life! NOCD qMdV2+zQfKcKckWjOX3hDGP8fkM= NOCD is the #1 telehealth provider for the treatment of obsessive-compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions. NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, members can quickly access and schedule live, face-to-face video therapy sessions with our national network of licensed therapists that specialize in Exposure and Response Prevention Therapy (ERP) - considered the gold standard" in OCD treatment. At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We're changing the world and need other like-minded individuals to accelerate and expand our efforts.

Industry

Food and beverage stores

Company size

5,001 - 10,000 Employees

Headquarters location

Diamond Bar, CA, US

Year founded

1963

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