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Desk Assistant Jobs in Pennsylvania (NOW HIRING)

Wyndham Grand Pittsburgh Downtown

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Front Desk Assistant Manager

Pittsburgh, PA · On-site

$55K/yr

The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all ...

Wyndham Grand Pittsburgh Downtown

Be Seen First

Front Desk Assistant Manager

Pittsburgh, PA · On-site

$55K/yr

The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all ...

Wyndham Grand Pittsburgh Downtown

Be Seen First

Front Desk Assistant Manager

Pittsburgh, PA · On-site

$55K/yr

The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all ...

RemX

Bilingual Case Coordinator Assistant

Wayne, PA · On-site

$20/hr

Now hiring for a Bilingual Bilingual Front Desk Assistant in Houston, TX, 77018! This in-office position will have hours of 8-5, M-F and is contract to hire. Medical Office experience is required.

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How much do desk assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for desk assistant in Pennsylvania is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desk Assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by Desk Assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are desk assistants?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Pennsylvania? The most popular types of Desk jobs in Pennsylvania are:
What are popular job titles related to Desk Assistant jobs in Pennsylvania? For Desk Assistant jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Pennsylvania look for? The top searched job categories for Desk Assistant jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Desk Assistant jobs? Cities in Pennsylvania with the most Desk Assistant job openings:
Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Pennsylvania as of May 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 86% Physical, and 14% Remote job distribution, with an average salary of $43,460 per year, or $20.9 per hour.
Desk Assistant or Community Assistant (USH)

Desk Assistant or Community Assistant (USH)

WEST CHESTER UNIVERSITY FOUNDATION

West Chester, PA

$15.25 - $19.50/hr

Other

Posted 18 days ago

Job description

University Student Housing, LLC (USH)

Desk Assistant and Community Assistant

***For Current West Chester University Students Only!!***

University Student Housing, LLC (USH), a division of the WCU Foundation, a 501(c)(3) non-profit organization, manages six high-end communities located on the West Chester University (WCU) campus.

USH operates four residence halls: Allegheny Hall, Brandywine Hall, Commonwealth, and University Halls on the north campus of West Chester University.  There are also two garden-style apartment communities, The Village Apartments and the East Village Apartments on south campus. Together, these six communities house almost 3,000 students.  USH provides a challenging work environment that is uniquely suited to those who thrive on change.

University Student Housing, LCC is seeking current West Chester University students to fill their open positions of:

  • DESK ASSISTANT
  • COMMUNITY ASSISTANT

The Desk Assistants and Community Assistants serve as representatives of USH and are the first point of contact for the students and guests within the residential community. They are responsible for assisting in the effective administration of the community by serving as the primary point of contact for the students and guests. The Desk Assistants and Community Assistants will also provide assistance to the USH and Residence Life and Housing Services (RLHS) staff with administrative tasks and serve as a resource of information to students, guests, and future residents. The Desk Assistants and Community Assistants are expected to act responsibly and professionally to promote the comfort and privacy of all residents and to maintain the successful operation and security of the communities. The ideal candidate(s) for either of these roles will exhibit high energy, passion for excellence and professionalism.

DUTIES AND RESPONSIBILITIES (DESK ASSISTANT):

  • Greet visitors in a warm and welcoming manner.
  • Support the USH staff by effectively and efficiently performing administrative responsibilities as assigned.
  • Assist in opening and closing buildings.
  • Monitor all keys to ensure that our resident safety and security is intact.
  • Manage package intake and distribution to residents.

DUTIES AND RESPONSIBILITIES (COMMUNITY ASSISTANT):

  • Greet visitors in a warm and welcoming manner.
  • Support the USH staff by effectively and efficiently performing administrative responsibilities as assigned.
  • Assist in opening and closing buildings.
  • Assist with the implementation of marketing efforts on-campus, in the community and at special events. 
  • Assist prospective residents with completion of online application ensuring all documents are completed accurately. 
  • Conduct periodic account audits according to procedures.  
  • Assist with preparation of resident correspondence and collections follow up communications. 

QUALIFICATIONS (DESK ASSISTANT AND COMMUNITY ASSISTANT):

  • Must be a current WCU student with no judicial record, current or past, that has resulted in a sanction of temporary loss of housing, permanent loss of housing, or suspension from WCU.
  • Must be able to communicate clearly.
  • Must be able to learn and use new technology.
  • Must be able to participate in all meetings and training sessions.

* Candidates need to indicate on the application if you are applying for the Desk Assistant position or Community Assistant position.

The success of USH depends on individuals who continually work to provide “best in class” housing to the residents. We are dedicated to creating rewarding careers for our team members.

Applications for these two positions will be accepted on a rolling basis. 

University Student Housing is an affirmative action/equal opportunity employer committed to extending equality to all individuals regardless of age, race, religion, sex, sexual orientation, disability, national origin, ancestry, veteran status and other protected class status. University Student Housing is an Equal Opportunity Employer. USH is a Pennsylvania non-profit corporation.

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