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Inbound Outbound Queue Associate Jobs in Pennsylvania

Ryder

Warehouse Clerk 1st Shift

Lancaster, PA · On-site

$20.98/hr

Ryder is hiring a Shipping and Receiving Clerk Associate in Lancaster, Pennsylvania -- offering ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

Ryder

Warehouse Shipping Clerk

Chambersburg, PA · On-site

$22/hr

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

Ryder

Warehouse Clerk 1st Shift

Lancaster, PA

$20.98/hr

Position Description Ryder is hiring a Shipping and Receiving Clerk Associate in Lancaster ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

Ryder

Warehouse Shipping Clerk

Chambersburg, PA · On-site

$22/hr

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

Ryder

Warehouse Clerk 1st Shift

Lancaster, PA · On-site

$20.98/hr

Position Description Ryder is hiring a Shipping and Receiving Clerk Associate in Lancaster ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

Ryder

Warehouse Shipping Clerk

Chambersburg, PA

$22/hr

Ryder is hiring a Shipping and Receiving Clerk Associate in Chambersburg, PA-- offering weekly pay ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

Ryder

Warehouse Clerk 1st Shift

Lancaster, PA · On-site

$20.98/hr

Position Description Ryder is hiring a Shipping and Receiving Clerk Associate in Lancaster ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

Ryder

Warehouse Shipping Clerk

Chambersburg, PA · On-site

$22/hr

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

Boxzooka

Supervisor - 2nd Shift

Middletown, PA · On-site

Manage inbound, outbound, or inventory operations, including general warehouse activities. * Ensure ... Associate's Degree or 2 years' experience as a team lead/supervisor in warehousing/distribution.

Niagara Bottling LLC

Inventory Kitting Associate

Hazleton, PA · On-site

$15.75 - $19.75/hr

... Inbound & Outbound" inventory operations. * Creates purchase orders (pallets, airgas etc ... Associate's Degree Certification/License: * Required: N/A * Preferred: Forklift certification ...

Niagara Bottling LLC

Inventory Kitting Associate

Hazleton, PA · On-site

$15.75 - $19.75/hr

... Inbound & Outbound" inventory operations. * Creates purchase orders (pallets, airgas etc ... Associate's Degree Certification/License: * Required: N/A * Preferred: Forklift certification ...

Boxzooka

Supervisor - 2nd Shift

Middletown, PA · On-site

Manage inbound, outbound, or inventory operations, including general warehouse activities. * Ensure ... Associate's Degree or 2 years' experience as a team lead/supervisor in warehousing/distribution.

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Showing results 21-40

All JobsInbound Outbound Queue Associate JobsInbound Outbound Queue Associate Jobs in Pennsylvania

Inbound Outbound Queue Associate information

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient communication flow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Pennsylvania? For Inbound Outbound Queue Associate jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Pennsylvania look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Inbound Outbound Queue Associate jobs? Cities in Pennsylvania with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 100% In-person job distribution.

Customer Service Licensed Agents

Integrity Staffing Solutions

Blue Bell, PA • On-site

$20/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 6 days ago

Job description

Customer Service Licensed Agents Blue Bell, PA
Earn up to $20/hour Temp-to-Hire Opportunity
We're hiring On-Site Customer Service Licensed Agents (Accident & Health) for a full-service inbound and outbound contact center in Blue Bell, PA. If you're looking for a career with growth potential, weekly pay, and outstanding benefits, we want to hear from you!
No License? No Problem.
We'll help you get licensed-completely paid for by the company.
Choose from one of our upcoming 1-day, 8-hour licensing classes:
  • June 17
  • June 30
  • July 15

We cover:
  • The class
  • Licensing fees
  • Exam costs

Plus, you'll earn $10/hour during training to help with food and transportation expenses.
Once you pass the exam, your pay increases from $18.50/hour to $20/hour.
Apply today and get started fast!
Benefits & Perks
Starting Benefits
  • Weekly pay
  • Temp-to-hire opportunity
  • Overtime available
  • Medical, dental, and vision benefits from Day 1
  • Telemedicine access
Once Converted to Full-Time
  • Career growth and advancement opportunities
  • Excellent medical, dental, and vision coverage
  • Paid vacation, sick time, and holidays
Pay Rates
  • $18.50/hour - Non-Licensed Agents
  • $20.00/hour - Licensed Agents
Schedule
Flexible scheduling available between:
Monday - Sunday | 8:00 AM - 8:00 PM
Plus guaranteed overtime opportunities.
Additional divisions and career paths are also available within the company.
Key Responsibilities
  • Make outbound calls to customers to educate and review insurance policies
  • Document customer interactions accurately in the system
  • Navigate dual-screen systems efficiently while assisting customers
Qualifications
  • High school diploma or equivalent
  • At least 1 year of customer service or call center experience
  • Strong inbound/outbound calling experience
  • Prior collections, sales, or cold-calling experience preferred
  • Accident & Health License preferred (or willingness to obtain one through company-sponsored training)
  • Proficiency in Outlook, Excel, and Word
  • Strong communication, problem-solving, and decision-making skills
Ready to Get Started?
Apply online today and begin your path toward a long-term career opportunity with growth potential.
About Integrity Staffing
Opportunity is everything.
At Integrity, we're passionate about connecting great talent with great companies across North America. We take an associate-first approach because when our associates succeed, our clients succeed. If you're looking to grow your career, or just need a part-time gig, you've come to the right place. We've got thousands of job opportunities available at amazing companies across the country. Plus, we offer benefits that provide better lives, both on and off the clock. Medical and dental are just the beginning. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.
If you're ready for your next challenge, we're ready to be your Opportunity Engine. Let's work together.
Integrity Staffing Solutions is an Equal Opportunity Employer.
Our Use of AI - We utilize artificial intelligence and automated decision-making tools provided by third-party vendors as part of our candidate recruitment, screening, evaluation, and matching services. The AI Tools may perform functions including: screening resumes, conducting preliminary interviews, assessing qualifications, matching candidates to jobs, and generating candidate insights or recommendations. The AI Tools provide recommendations only and do not make final employment decisions. The AI Tools' recommendations are reviewed by Integrity staff, who retain full authority to interview, evaluate, select, and hire candidates.

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