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Inbound Outbound Queue Associate Jobs in New York

SysMind Tech

SAP EWM

Raritan, NJ · On-site

$68.25 - $89/hr

... SAP EWM Outbound| Inbound and Internal processes with VAS| Quality Inspections and EGR| Wave ... in Queue monitoring and resolution Essential Skills: SAP Extended Warehouse Management (EWM ...

IT Accel, Inc

Collector II | Full-Time

Wayne, NJ

$17 - $20/hr

... of inbound and outbound collection calls (approximately 60 accounts/calls per day) • Work from an assigned collections queue and prioritize accounts accordingly • Review account histories ...

Nationwide Video

Warehouse Technician

Clifton, NJ · On-site

$22 - $24/hr

Perform Quality Control inspection of inbound and outbound cases, equipment, and accessories ... Associate degree or technical certificate in a related field Other Duties: Please note this is not ...

Nationwide Video

Warehouse Technician

Clifton, NJ · On-site

$22 - $24/hr

Perform Quality Control inspection of inbound and outbound cases, equipment, and accessories ... Associate degree or technical certificate in a related field Other Duties: Please note this is not ...

Nationwide Video

Warehouse Technician

Clifton, NJ · On-site

$22 - $24/hr

Perform Quality Control inspection of inbound and outbound cases, equipment, and accessories ... Associate degree or technical certificate in a related field Other Duties: Please note this is not ...

Nationwide Video

Warehouse Technician

Clifton, NJ · On-site

$22 - $24/hr

Perform Quality Control inspection of inbound and outbound cases, equipment, and accessories ... Associate degree or technical certificate in a related field Other Duties: Please note this is not ...

Warehouse Labor

Front Desk Associate

Ridgefield Park, NJ

$15 - $19.25/hr

... inbound and outbound drivers at the gate -Report outbound activity and inventories -Reconcile gate receipts and inventory -8AM to 4:30PM in office, Monday through Friday Requirements: -1-3 years of ...

Atrium

Office Coordinator - 399650

White Plains, NY · On-site

$27 - $30/hr

Manage inbound/outbound shipping and package logistics (FedEx and similar carriers). * Assist Sales ... Associate's or Bachelor's degree is a plus. Benefits * Eligible employees may have access to ...

New

Bombas

Manager, Outbound Logistics

New York, NY · On-site

You will also be able to provide input and support to our inbound logistics activities as part of ... Managing 1-2 Transportation Associates. * Supporting launch of new DC nodes related to outbound ...

Carvana

Logistics Associate

Manville, NJ · On-site

$17 - $19/hr

... for inbound/outbound transport and direct delivery. RESPONSIBILITIES * Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location * Accurately receive, organize ...

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Inbound Outbound Queue Associate information

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Queue Associate, and why are they important?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an Inbound Outbound Queue Associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What are Inbound Outbound Queue Associates?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.
What are popular job titles related to Inbound Outbound Queue Associate jobs in New York? For Inbound Outbound Queue Associate jobs in New York, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in New York look for? The top searched job categories for Inbound Outbound Queue Associate jobs in New York are:
What cities in New York are hiring for Inbound Outbound Queue Associate jobs? Cities in New York with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you

SAP EWM

SysMind Tech

Raritan, NJ • On-site

$68.25 - $89/hr

Other

Posted 10 days ago

Job description

Role Descriptions:
1) Business processes end-2-end knowledge.
2) 1 full cycle EWM implementation is a plus.
3) Good understanding of SAP EWM Outbound| Inbound and Internal processes with VAS| Quality Inspections and EGR| Wave Management| Physical Inventory| Posting Changes.
4) Experience in creation of Master Data i.e.| Packaging Specifications| Warehouse Organizational Structure| Settings for Handling Units etc. Should have sound knowledge and experience in configuringmodifying Post Processing Framework in SAP EWM. Along with a strong expertise in setting up the system integration between SAP ERP with SAP EWM.
5) Knowledge about implementing Labour Management| Yard Management and Cross Docking in EWM.
6) Experience in interface development (RFCALEIDocWeb Services).
7) Knowledge about system enhancements and configuration.
8) Experience in analysis| design| development| testing| implementation| and documentation.
9) Experience in data migration
10) Experience in Queue monitoring and resolution
Essential Skills: SAP Extended Warehouse Management (EWM)
Desirable Skills:
Keyword:
Skills: SAP Extended Warehouse Management (EWM)
Experience Required: 6-8

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