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Service Desk Associate Jobs in New York (NOW HIRING)

Gold's Gym

Front Desk Associate

Township Of Washington, NJ · On-site

$15 - $19.25/hr

Front Desk Associate Gold's Gym Thornton is Denver's premier gym for lifting! We have the best ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Planet Fitness

Front Desk Associate

Oakhurst, NJ · On-site

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Kings Point, NY · On-site

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

LIVunLtd

Front Desk Associate

New York, NY · On-site

$16.50 - $22/hr

LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks ... Ensure an exceptional level of customer service is being provided to all residents and guests.

LIVunLtd

Front Desk Associate

Jersey City, NJ · On-site

$19/hr

LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks ... Ensure an exceptional level of customer service is being provided to all residents and guests.

LIVunLtd

Front Desk Associate

Jersey City, NJ

$19/hr

LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks ... Ensure an exceptional level of customer service is being provided to all residents and guests.

LIVunLtd

Front Desk Associate

Forest Hills, NY · On-site

$14.75 - $19/hr

LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks ... Ensure an exceptional level of customer service is being provided to all residents and guests.

LIVunLtd

Front Desk Associate

New York, NY · On-site

$16.50 - $22/hr

LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks ... Ensure an exceptional level of customer service is being provided to all residents and guests.

LIVunLtd

Front Desk Associate

Manhattan, NY · On-site

$15.50 - $19.75/hr

LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks ... Ensure an exceptional level of customer service is being provided to all residents and guests.

LIVunLtd

Front Desk Associate

Queens, NY · On-site

$16.50 - $22/hr

LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks ... Ensure an exceptional level of customer service is being provided to all residents and guests.

LIVunLtd

Front Desk Associate

New York, NY · On-site

$18 - $19/hr

LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks ... Ensure an exceptional level of customer service is being provided to all residents and guests.

LIVunLtd

Front Desk Associate

New York, NY · On-site

$18 - $19/hr

LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks ... Ensure an exceptional level of customer service is being provided to all residents and guests.

LIVunLtd

Front Desk Associate

Forest Hills, NY

$16.50 - $22/hr

LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks ... Ensure an exceptional level of customer service is being provided to all residents and guests.

LIVunLtd

Front Desk Associate

Jersey City, NJ · On-site

$14.50 - $18.75/hr

LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks ... Ensure an exceptional level of customer service is being provided to all residents and guests.

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Service Desk Associate information

See New York salary details

$9

$22

$41

How much do service desk associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for service desk associate in New York is $22.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $26.06 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in New York? The most popular types of Service Desk jobs in New York are:
What are popular job titles related to Service Desk Associate jobs in New York? For Service Desk Associate jobs in New York, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in New York look for? The top searched job categories for Service Desk Associate jobs in New York are:
What cities in New York are hiring for Service Desk Associate jobs? Cities in New York with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,127 per year, or $22.2 per hour.

Front Desk Associate Customer Service

Pickleball Kingdom Tinton Falls

Tinton Falls, NJ • On-site

$18 - $20/hr

Full-time

Posted 2 days ago

New

Job description

Front Desk Associate (Customer Service)
Pickleball Kingdom Tinton Falls is looking for a friendly, energetic Front Desk Associate to help create an exceptional experience for our members and guests.
Responsibilities

  • Welcome members and guests with a positive attitude
  • Check players in and assist with court reservations
  • Answer phone calls and respond to member questions
  • Help new members understand club programs and memberships
  • Support leagues, clinics, and club events
  • Keep the front desk organized and ensure a great member experience
Qualifications

  • Excellent customer service and communication skills
  • Friendly, dependable, and professional
  • Comfortable using computers and learning new software
  • Ability to multitask in a fast-paced environment
  • Experience in customer service, hospitality, retail, or fitness is a plus
If you enjoy working with people and want to be part of a fun, growing community, we'd love to hear from you.