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Weekend Service Desk Jobs in New York (NOW HIRING)

Expert Technology Services

Service Desk Analyst

New York, NY · On-site

$22.50 - $30.75/hr

Job Summary (List Format): - Serve as front-line, Level 1 IT support for NYCHHC enterprise, including seven hospital networks and the corporate office. - Monitor and answer Service Desk phone lines ...

Siri Infosolutions Inc

Service Desk Analyst

Manhattan, NY · On-site

$22.50 - $30.75/hr

Service Desk Analyst Location: New York-NY 10016 Duration: 06+ Months (Contract to Hire) • Manage level 1 and 2 service Incidents/requests from report to resolution • Provide support and services ...

Balchem

IT Service Desk Lead

Montvale, NJ · On-site

$90K - $115K/yr

IT Service Desk Lead Department: Information Systems Location: Montvale, NJ Start Your Application ... Responsibilities may require weekend or late evening work in response to the needs of the systems ...

Five Rivers IT, Inc.

Service Desk Technician

Fair Lawn, NJ · On-site

$40K - $55K/yr

Service Desk Technician At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 ...

Omega Systems

Service Desk L1

Stamford, CT · On-site

Service Desk Technician (L1) Reports To: Service Desk Supervisor FLSA: Non-Exempt Office Designation : In Office Office Location: Reading, PA, Mt. Holly, NJ, NYC, Elmwood Park, NJ, Stamford, CT ...

Spruce Technology Inc.

Service Desk Analyst

Manhattan, NY · On-site

$22.50 - $30.75/hr

The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the organization, which includes seven hospital networks and the corporate office. Monitor and answer the Service Desk ...

City of New York

Service Desk Technician

Manhattan, NY · On-site

$70K - $80K/yr

The Service Desk Technician will manage the day-to-day technology support queue, troubleshoot and resolve technical issues, prepare and maintain agency devices, support endpoint security and software ...

City of New York

Service Desk Agent

Brooklyn, NY · On-site

The successful candidate will serve as a Service Desk Agent reporting to the Customer Service ... weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY For Current City Employees ...

City of New York

Service Desk Agent

Brooklyn, NY

The successful candidate will serve as a Service Desk Agent reporting to the Customer Service ... weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY For Current City Employees ...

City of New York

Service Desk Agent

Brooklyn, NY · On-site

$80K - $90K/yr

The successful candidate will serve as a Service Desk Agent reporting to the Customer Service ... weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY For Current City Employees ...

MTA Headquarters

Manager, IT Service Desk

New York, NY · On-site

$160K - $189K/yr

JOB TITLE: Manager, IT Service Desk SALARY RANGE: $160,963 - $189,990 DEPT/DIV: Information Technology SUPERVISOR: Director, IT Service Desk LOCATION: 2 Broadway, New York, NY 10004 HOURS OF WORK: 9 ...

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Weekend Service Desk information

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$9

$22

$41

How much do weekend service desk jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for weekend service desk in New York is $22.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $26.06 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in New York?

The most popular types of Service Desk jobs in New York are:

What are popular job titles related to Weekend Service Desk jobs in New York?

For Weekend Service Desk jobs in New York, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in New York look for?

The top searched job categories for Weekend Service Desk jobs in New York are:

What cities in New York are hiring for Weekend Service Desk jobs?

Cities in New York with the most Weekend Service Desk job openings:

Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,127 per year, or $22.2 per hour.

Service Desk

Brooklyn, NY • On-site

AITA Consulting Services, Inc.
IT Services • 51 - 200 employees
Learn more about AITA Consulting Services, Inc.external

Other

This job post has expired today. Applications are no longer accepted.

Job description

ONSITE POSITION
CANDIDATE SUMMARY and 3 References is Required
  • Name
  • Company
  • Telephone Number
  • Email Address
Weekend schedule consisting of the following:
a. Support for (3) three shifts consisting of 12 hours per shift or 36 hours
b. Time frames 6pm-7am, anticipated for Friday, Saturday and Sunday
Job Description:
The NYC Office of Technology and Innovation has been tasked with recruiting an Analyst 1. To work inPublic Safety, Service Desk Resource. The Analyst will be required to provide supplemental Public Safety Service Desk duties for the 911 call centers. Services and activities of the Public Safety Services Desk are vital to day-to-day operations of 911 call centers to ensure issues/tickets are opened and closed in a timely manner.
TASKS:
One (1) full-time resource to provide supplemental service call activity for the 911,
PSCAC1 and PSCA2 Call centers:
1. Managing calls and notifications through OTI's service desk systems:
2. Responding to emails from OTI and NYC Agencies
3. Responding to and updating service tickets
4. Engaging in direct communication with users, agencies or OTI representatives
5. Performing escalation to OTI where applicable
6. Work with OTI's Incident Manager where applicable
MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered
  • Remedy
  • Microsoft Office Suite
DESIRABLE SKILLS/EXPERIENCE:
  • Have previously worked with OTI/Public Safety City agencies

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