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Service Desk Associate Jobs in New York (NOW HIRING)

Gold's Gym - Thornton

Front Desk Associate

Ho Ho Kus, NJ · On-site

$18/hr

Front Desk Associate We are hiring for these specific shifts: Wednesday - 5pm-11pm, Friday - 7am-11 ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Planet Fitness

Front Desk Associate

North Babylon, NY

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Great Neck, NY · On-site

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Hazlet, NJ · On-site

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Great Neck, NY · On-site

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Westbury, NY · On-site

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Carle Place, NY · On-site

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Edison, NJ

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Englishtown, NJ · On-site

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Brentwood, NY

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Westbury, NY · On-site

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Massapequa, NY

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Ocean Township, NJ

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Freehold, NJ

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Freehold, NJ · On-site

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Great Neck, NY

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Jackson, NJ

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Bayonne, NJ · On-site

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

North Babylon, NY · On-site

$17 - $18.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

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Service Desk Associate information

See New York salary details

$9

$22

$41

How much do service desk associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for service desk associate in New York is $22.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $26.06 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in New York? The most popular types of Service Desk jobs in New York are:
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What job categories do people searching Service Desk Associate jobs in New York look for? The top searched job categories for Service Desk Associate jobs in New York are:
What cities in New York are hiring for Service Desk Associate jobs? Cities in New York with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,127 per year, or $22.2 per hour.

Front Desk Associate

Gold's Gym - Thornton

Ho Ho Kus, NJ • On-site

$18/hr

Part-time

Retirement

Re-posted 7 days ago

Job description

Front Desk Associate
We are hiring for these specific shifts: Wednesday - 5pm-11pm, Friday - 7am-11:30am, Saturday - 7am-2pm, and Sunday - 7am-12pm. 
Please do not apply if you cannot work all of these shifts. 

Gold's Gym Thornton is Denver's premier gym for lifting! We have the best lifting equipment around, amazing ascetics, and  an awesome vibe!  and need a team member to help facilitate our member's experience!

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.
This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required.
Requirements
  • Amazing Customer Service
  • Reliable, Consistent, and Punctual
  • Must have reliable transportation
  • A passion for the gym 
Benefits
  • Free gym membership
  • Employee Discounts on Apparel, Supplements, Drinks, etc
  • Sick Time
  • 401k for eligible employees