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Inbound Medicare Representative Jobs (NOW HIRING)

Policy Pulse Innovations

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Medicare Sales Agent

Sunrise, FL · On-site

$60K - $100K/yr

Conduct outbound/inbound calls and consultations to assess clients' Medicare needs * Present suitable Medicare Advantage, Medicare Supplement, and/or Part D plan options * Guide prospects through the ...

Policy Pulse Innovations

Be Seen First

Medicare Sales Agent

Sunrise, FL · On-site

$60K - $100K/yr

Conduct outbound/inbound calls and consultations to assess clients' Medicare needs * Present suitable Medicare Advantage, Medicare Supplement, and/or Part D plan options * Guide prospects through the ...

Imh

Medicare Sales Agent

Murray, UT · On-site +1

$20.35 - $30.97/hr

... contact representing Select Health Medicare Advantage products. 2. Answers calls from Medicare ... inbound call inquiries regarding Select Health Medicare Advantage products. This includes ...

New

My3Tech Inc

Inbound Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Job:IN-IDOI-Inbound Call Center Rep (728602) Location : 311 W. WASHINGTON ST., INDIANAPOLIS, IN ... W2(with all Inclusive) Must complete a 5-day training on health insurance for people with Medicare.

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Inbound Medicare Representative information

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How much do inbound medicare representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for inbound medicare representative in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is an inbound Medicare representative?

Inbound Medicare Representatives are customer service professionals who handle incoming calls from individuals seeking information about Medicare plans, enrollment, and coverage options. They assist clients by answering questions, explaining benefits, helping with the application process, and resolving issues related to Medicare services. These representatives often work for insurance companies, healthcare providers, or call centers, and are trained to stay updated on current Medicare regulations and policies to provide accurate guidance. Their goal is to ensure clients understand their Medicare choices and receive the support they need throughout the enrollment and claims process.

What are the key skills and qualifications needed to thrive as an inbound Medicare representative?

To thrive as an Inbound Medicare Representative, you need a thorough understanding of Medicare plans, regulations, and excellent customer service skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, call center telephony, and basic computer applications is typically required, and some positions may prefer AHIP certification. Outstanding communication, patience, and problem-solving abilities help you address client concerns and explain complex information clearly. These skills ensure accurate guidance, customer satisfaction, and compliance with healthcare standards in a regulated environment.

What are some common challenges faced by inbound Medicare representatives, and how can they be managed?

Inbound Medicare Representatives often encounter challenges such as navigating complex Medicare regulations, handling high call volumes, and assisting callers with diverse backgrounds and varying levels of understanding. Successfully managing these challenges requires strong communication skills, ongoing training in Medicare policies, and effective time management. Most employers provide training and resources to help representatives stay updated, and teamwork is encouraged to share knowledge and problem-solving strategies.

What is the difference between Inbound Medicare Representative vs Inbound Insurance Customer Service Representative?

AspectInbound Medicare RepresentativeInbound Insurance Customer Service Representative
Required CredentialsHigh school diploma; Medicare certification often preferredHigh school diploma; insurance licensing may be required
Work EnvironmentCall centers, healthcare insurance officesInsurance companies, call centers
Employer & Industry UsageHealthcare and government programsPrivate insurance companies
Search & Comparison IntentUnderstanding Medicare-specific rolesGeneral insurance customer service roles

Inbound Medicare Representatives focus on assisting beneficiaries with Medicare plans, requiring specific Medicare knowledge and certifications. In contrast, Inbound Insurance Customer Service Representatives handle broader insurance inquiries across various policies. Both roles involve call center work and customer support but differ in industry focus and certification requirements.

More about Inbound Medicare Representative jobs

What cities are hiring for Inbound Medicare Representative jobs?

Cities with the most Inbound Medicare Representative job openings:

What states have the most Inbound Medicare Representative jobs?

States with the most job openings for Inbound Medicare Representative jobs include:

What job categories do people searching Inbound Medicare Representative jobs look for?

The top searched job categories for Inbound Medicare Representative jobs are:

Inbound Medicare Representative jobs near you
Infographic showing various Inbound Medicare Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.

Medicare Sales Agent

Policy Pulse Innovations

Sunrise, FL • On-site

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 8 days ago

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Job description

About Us

Policy Pulse Innovations is a fast-growing insurance brokerage focused on helping clients navigate Medicare and related health coverage options. We combine high-volume call center operations with field sales support across multiple states. Our team is built on compliance, training, and performance-driven growth.

Role Overview

We’re seeking motivated Medicare Sales Agents to join our sales team. You’ll educate prospects on Medicare Advantage and related products, guide them through enrollment, and maintain compliance with all federal and state regulations. This is a base-plus-commission role.

Key Responsibilities

  • Conduct outbound/inbound calls and consultations to assess clients’ Medicare needs
  • Present suitable Medicare Advantage, Medicare Supplement, and/or Part D plan options
  • Guide prospects through the application and enrollment process
  • Maintain accurate documentation in CRM and compliance systems
  • Meet or exceed weekly and monthly sales targets
  • Complete all required continuing education and compliance training
  • Adhere to CMS, state DOI, and company compliance policies at all times

Requirements

  • Active Health license
  • Must have the ability to appoint with UHC or have UHC release in hand
  • Have at least 8 states
  • 1+ years of experience in Medicare sales, insurance sales, or high-volume inside sales preferred
  • Strong phone presence, persuasion skills, and closing ability
  • Comfortable with CRM tools, Google Workspace, and basic data entry
  • Must pass background check and comply with all licensing/AML requirements

Benefits & Perks

  • Base salary plus uncapped commission potential
  • Health / Dental / Vision/ Life Insurance
  • PTO / Holidays
  • Ongoing training, scripting, and lead support
  • Clear advancement path to Senior Agent / Team Lead

How to Apply

Send your resume and a brief note about your sales background and apply directly here

Policy Pulse Innovations is an equal opportunity employer. We comply with all applicable federal, state, and local employment laws.

Pay: $60,000.00 - $100,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Insurance sales: 1 year (Preferred)

License/Certification:

  • Active Health License (Required)

Work Location: Remote