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Inbound Medicare Representative Jobs (NOW HIRING)

Exact Medicare

Medicare Sales Agent

Charlotte, NC · Remote

$50K - $150K/yr

Independent Medicare Sales Agent (with leads in your area for in person sales) OR 1099 Telesales Agent Inbound & Outbound calls provided Job Type: Contract / Commission-Based Industry: Insurance ...

Humana

Inbound Contact Rep

$39K - $49K/yr

The Inbound Contacts Representative 2 performs varied activities and moderately complex ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...

Humana

Inbound Contact Rep

$39K - $49K/yr

The Inbound Contacts Representative 2 performs varied activities and moderately complex ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...

Humana

Inbound Contact Rep

$39K - $49K/yr

The Inbound Contacts Representative 2 performs varied activities and moderately complex ... These efforts are leading to a better quality of life for people with Medicare and Medicaid ...

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Inbound Medicare Representative information

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How much do inbound medicare representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for inbound medicare representative in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is an inbound Medicare representative?

Inbound Medicare Representatives are customer service professionals who handle incoming calls from individuals seeking information about Medicare plans, enrollment, and coverage options. They assist clients by answering questions, explaining benefits, helping with the application process, and resolving issues related to Medicare services. These representatives often work for insurance companies, healthcare providers, or call centers, and are trained to stay updated on current Medicare regulations and policies to provide accurate guidance. Their goal is to ensure clients understand their Medicare choices and receive the support they need throughout the enrollment and claims process.

What are the key skills and qualifications needed to thrive as an inbound Medicare representative?

To thrive as an Inbound Medicare Representative, you need a thorough understanding of Medicare plans, regulations, and excellent customer service skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, call center telephony, and basic computer applications is typically required, and some positions may prefer AHIP certification. Outstanding communication, patience, and problem-solving abilities help you address client concerns and explain complex information clearly. These skills ensure accurate guidance, customer satisfaction, and compliance with healthcare standards in a regulated environment.

What are some common challenges faced by inbound Medicare representatives, and how can they be managed?

Inbound Medicare Representatives often encounter challenges such as navigating complex Medicare regulations, handling high call volumes, and assisting callers with diverse backgrounds and varying levels of understanding. Successfully managing these challenges requires strong communication skills, ongoing training in Medicare policies, and effective time management. Most employers provide training and resources to help representatives stay updated, and teamwork is encouraged to share knowledge and problem-solving strategies.

What is the difference between Inbound Medicare Representative vs Inbound Insurance Customer Service Representative?

AspectInbound Medicare RepresentativeInbound Insurance Customer Service Representative
Required CredentialsHigh school diploma; Medicare certification often preferredHigh school diploma; insurance licensing may be required
Work EnvironmentCall centers, healthcare insurance officesInsurance companies, call centers
Employer & Industry UsageHealthcare and government programsPrivate insurance companies
Search & Comparison IntentUnderstanding Medicare-specific rolesGeneral insurance customer service roles

Inbound Medicare Representatives focus on assisting beneficiaries with Medicare plans, requiring specific Medicare knowledge and certifications. In contrast, Inbound Insurance Customer Service Representatives handle broader insurance inquiries across various policies. Both roles involve call center work and customer support but differ in industry focus and certification requirements.

More about Inbound Medicare Representative jobs

What cities are hiring for Inbound Medicare Representative jobs?

Cities with the most Inbound Medicare Representative job openings:

What states have the most Inbound Medicare Representative jobs?

States with the most job openings for Inbound Medicare Representative jobs include:

What job categories do people searching Inbound Medicare Representative jobs look for?

The top searched job categories for Inbound Medicare Representative jobs are:

Inbound Medicare Representative jobs near you
Infographic showing various Inbound Medicare Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.

Medicare Sales Representative - work from home inbound call center

The Medicare Academy

Houston, TX • Remote

$12 - $20/hr

Temporary

Posted 2 days ago

New

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Job description

Job Description


We currently we are looking for 2 more licensed health insurance agents to receive inbound calls for Medicare Advantage enrollments during AEP. This opportunity to for motivated agents to work flexible hours helping individuals secure a plan for 2027. The candidate must have medicare experience (no exceptions) and must be currently in good standing with your state department of insurance and be released from all carrier appointments.

This role involves receiving very warm inbound calls using company provided software, with no travel requirements. We will provide periodic check ins to support your work as you need assistance. Bilingual candidates are preferred to better serve our diverse client base. This unique role allows you to set your hours and schedule, allow you to select your hourly + commission schedule and includes bonuses payable for top producers. Potential for post AEP opportunities as you obtain additional experience.



Responsibilities


  • Handle inbound warm calls as a licensed insurance agent
  • Complete 2027 Medicare Advantage certifications
  • Conduct Medicare Advantage plan reviews
  • Work indepandently with periodc team check-ins
  • Utilize company provided software tools efficiently
  • Maintain compliance as a released agent from past agencies and be able to obtain appointment from all carriers in the markets being served
  • Communicate effectively with clients, preferably in multiple languages



Required / Preferred Qualifications


  • Licensed Health Insurance Agent
  • Released from all prior carrier appointments
  • Must be able to add additional state appointments for non-resident liscensing
  • Completion of 2027 Medicare Certifications (AHIP or other)
  • Have E&O insurance
  • Required Medicare sales experience
  • Strong communication skills
  • Problem solving abilities
  • Efficient time management


Company Description


If you are looking for lead support and an uncapped earnings potential during this AEP we should chat. We have partnered with a leading marketing company to ensure that the phone will ring. Time is running out as we are only lookin for 2 more agents.


Company Description

If you are looking for lead support and an uncapped earning potential during this AEP we should talk. We have partnered with a leading marketing agency to ensure that your phone will ring. Time is running out.