The role plays a key part in aligning technology initiatives with operational excellence and ... Ensure all store systems are compliant with PCI DSS requirements. * Coordinate with InfoSec and ...
The role plays a key part in aligning technology initiatives with operational excellence and ... Ensure all store systems are compliant with PCI DSS requirements. * Coordinate with InfoSec and ...
IT Manager - Retail Systems
Chicago, IL · On-site
$110K - $140K/yr
This is a high-impact role where you will own the technology that keeps stores running--POS systems, networking, and all in-store infrastructure. This is not a sit-back leadership role. You'll be in ...
IT Manager - Retail Systems
Chicago, IL · On-site
$110K - $140K/yr
This is a high-impact role where you will own the technology that keeps stores running--POS systems, networking, and all in-store infrastructure. This is not a sit-back leadership role. You'll be in ...
Technical Store Support 3
Chesapeake, VA · On-site
The Store Support L3 Analyst is responsible for resolving prioritized escalations and issue resolution for all in-store technology. The L3 Analyst provides lead investigation, root cause analysis ...
Technical Store Support 3
Chesapeake, VA · On-site
The Store Support L3 Analyst is responsible for resolving prioritized escalations and issue resolution for all in-store technology. The L3 Analyst provides lead investigation, root cause analysis ...
Technical Store Support 3
Chesapeake, VA · On-site
The Store Support L3 Analyst is responsible for resolving prioritized escalations and issue resolution for all in-store technology. The L3 Analyst provides lead investigation, root cause analysis ...
Technical Store Support 3
Chesapeake, VA · On-site
The Store Support L3 Analyst is responsible for resolving prioritized escalations and issue resolution for all in-store technology. The L3 Analyst provides lead investigation, root cause analysis ...
... store technology solutions by coordinating projects, executing deployments, supporting testing and stabilization, and driving vendor coordination to resolution. Note: Vallarta has an in-house Help ...
... store technology solutions by coordinating projects, executing deployments, supporting testing and stabilization, and driving vendor coordination to resolution. Note: Vallarta has an in-house Help ...
... Store Technology Services teams to improve support processes and customer experience. Qualifications : Required : • Minimum of 3 years of experience in a Help Desk, Technical Support, Service Desk ...
... Store Technology Services teams to improve support processes and customer experience. Qualifications : Required : • Minimum of 3 years of experience in a Help Desk, Technical Support, Service Desk ...
This role defines how emerging in-store capabilities translate into compelling advertiser value ... Partner Governance • Manage strategic vendor relationships (hardware, tech stack, installation ...
This role defines how emerging in-store capabilities translate into compelling advertiser value ... Partner Governance • Manage strategic vendor relationships (hardware, tech stack, installation ...
In this role, you will act as a primary on-site technology resource for assigned locations, ensuring store systems are deployed, maintained, and operating effectively to support business performance.
In this role, you will act as a primary on-site technology resource for assigned locations, ensuring store systems are deployed, maintained, and operating effectively to support business performance.
In this role, you will act as a primary on-site technology resource for assigned locations, ensuring store systems are deployed, maintained, and operating effectively to support business performance.
In this role, you will act as a primary on-site technology resource for assigned locations, ensuring store systems are deployed, maintained, and operating effectively to support business performance.
In this role, you will act as a primary on-site technology resource for assigned locations, ensuring store systems are deployed, maintained, and operating effectively to support business performance.
In this role, you will act as a primary on-site technology resource for assigned locations, ensuring store systems are deployed, maintained, and operating effectively to support business performance.
Senior Manager, Store Initiatives and Continuous Improvement
Dublin, CA · On-site
$121K - $198K/yr
The Senior Manager will be required to become knowledgeable on existing store technology, processes, and the business model in order to identify gaps and areas of opportunity. The Senior Manager will ...
Senior Manager, Store Initiatives and Continuous Improvement
Dublin, CA · On-site
$121K - $198K/yr
The Senior Manager will be required to become knowledgeable on existing store technology, processes, and the business model in order to identify gaps and areas of opportunity. The Senior Manager will ...
Store Support Center Agent
Lawrenceville, GA · On-site
$20 - $22/hr
Other duties as assigned Store Technology (IT) Support * Provide Tier 1 troubleshooting for in-store point-of-sale (POS) systems, handheld scanning devices, related peripherals, and password resets ...
Store Support Center Agent
Lawrenceville, GA · On-site
$20 - $22/hr
Other duties as assigned Store Technology (IT) Support * Provide Tier 1 troubleshooting for in-store point-of-sale (POS) systems, handheld scanning devices, related peripherals, and password resets ...
In this role, you will act as a primary on-site technology resource for assigned locations, ensuring store systems are deployed, maintained, and operating effectively to support business performance.
In this role, you will act as a primary on-site technology resource for assigned locations, ensuring store systems are deployed, maintained, and operating effectively to support business performance.
As the company expands and opens new retail locations globally, the team is investing in next-generation in-store and omni-channel technology to power that growth and is seeking a Manager, Global ...
As the company expands and opens new retail locations globally, the team is investing in next-generation in-store and omni-channel technology to power that growth and is seeking a Manager, Global ...
In this role, you will act as a primary on-site technology resource for assigned locations, ensuring store systems are deployed, maintained, and operating effectively to support business performance.
In this role, you will act as a primary on-site technology resource for assigned locations, ensuring store systems are deployed, maintained, and operating effectively to support business performance.
In this role, you will act as a primary on-site technology resource for assigned locations, ensuring store systems are deployed, maintained, and operating effectively to support business performance.
In this role, you will act as a primary on-site technology resource for assigned locations, ensuring store systems are deployed, maintained, and operating effectively to support business performance.
The Senior Manager will be required to become knowledgeable on existing store technology, processes, and the business model in order to identify gaps and areas of opportunity. The Senior Manager will ...
The Senior Manager will be required to become knowledgeable on existing store technology, processes, and the business model in order to identify gaps and areas of opportunity. The Senior Manager will ...
Senior Manager, Store Initiatives and Continuous Improvement (Self-Checkout)
Dublin, CA · On-site
$125K - $206K/yr
The Senior Manager will be required to become knowledgeable on existing store technology, processes, and the business model in order to identify gaps and areas of opportunity. The Senior Manager will ...
Senior Manager, Store Initiatives and Continuous Improvement (Self-Checkout)
Dublin, CA · On-site
$125K - $206K/yr
The Senior Manager will be required to become knowledgeable on existing store technology, processes, and the business model in order to identify gaps and areas of opportunity. The Senior Manager will ...
Full-Time Store Support Lead
Commack, NY · On-site
$18.85 - $29.60/hr
Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios * Communicate and guide store technology issues through resolution * Complete assigned cross ...
Full-Time Store Support Lead
Commack, NY · On-site
$18.85 - $29.60/hr
Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios * Communicate and guide store technology issues through resolution * Complete assigned cross ...
Full-Time Store Support Lead
Bolingbrook, IL · On-site
$16.65 - $26.15/hr
Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios * Communicate and guide store technology issues through resolution * Complete assigned cross ...
Full-Time Store Support Lead
Bolingbrook, IL · On-site
$16.65 - $26.15/hr
Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios * Communicate and guide store technology issues through resolution * Complete assigned cross ...
In Store Tech information
See salary details
$10.58 - $11.65
0% of jobs
$11.65 - $12.72
0% of jobs
$12.72 - $13.79
2% of jobs
$13.79 - $14.86
2% of jobs
$14.86 - $15.93
2% of jobs
$15.93 - $17
5% of jobs
$17.46 is the 25th percentile. Wages below this are outliers.
$17 - $18.07
32% of jobs
The median wage is $18.48 / hr.
$18.07 - $19.14
18% of jobs
$19.85 is the 75th percentile. Wages above this are outliers.
$19.14 - $20.21
21% of jobs
$20.21 - $21.28
13% of jobs
$21.28 - $22.36
5% of jobs
$10
$18
$22
How much do in store tech jobs pay per hour?
As of Jul 17, 2026, the average hourly pay for in store tech in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $20.19 per hour, depending on experience, location, and employer.
What cities are hiring for In Store Tech jobs? Cities with the most In Store Tech job openings:
What states have the most In Store Tech jobs? States with the most job openings for In Store Tech jobs include:
What job categories do people searching In Store Tech jobs look for? The top searched job categories for In Store Tech jobs are:
Big Lots rating
5.0
Based on 151 frontline employees who took The Breakroom Quiz
605th of 727 rated retailers
Job description
Job Title: Retail Store Systems Lead
Department: Retail Technology / Store Operations
Reports To: Director of Store Systems
Location: On-Site
Employment Type: Full-Time
Position Summary:
The Retail Store Systems Lead is responsible for the end-to-end support and performance of store technology systems across all retail locations. This includes managing relationships with the POS vendor, ensuring PCI compliance, maintaining POS depot hardware, and overseeing system implementation for store openings, closings, and special projects. The role plays a key part in aligning technology initiatives with operational excellence and compliance requirements in a fast-paced retail environment.
Key Responsibilities:
POS Vendor Management
PCI Compliance & Security
POS Depot & Hardware Maintenance
New Store Openings & Closures
Project Management
Qualifications:
Preferred Skills:
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Department: Retail Technology / Store Operations
Reports To: Director of Store Systems
Location: On-Site
Employment Type: Full-Time
Position Summary:
The Retail Store Systems Lead is responsible for the end-to-end support and performance of store technology systems across all retail locations. This includes managing relationships with the POS vendor, ensuring PCI compliance, maintaining POS depot hardware, and overseeing system implementation for store openings, closings, and special projects. The role plays a key part in aligning technology initiatives with operational excellence and compliance requirements in a fast-paced retail environment.
Key Responsibilities:
POS Vendor Management
- Serve as the primary point of contact for the POS software/hardware vendor.
- Manage vendor SLAs, support escalations, updates, and performance reviews.
- Coordinate system upgrades, feature deployments, and bug fixes with vendor teams.
PCI Compliance & Security
- Ensure all store systems are compliant with PCI DSS requirements.
- Coordinate with InfoSec and compliance teams on audits, remediation plans, and data protection protocols.
- Maintain documentation and participate in regular reviews of security practices across store environments.
POS Depot & Hardware Maintenance
- Oversee inventory, repair, and lifecycle management of POS hardware across all locations.
- Manage depot processes including RMA handling, staging, and shipping of equipment.
- Coordinate hardware refreshes and replacements in collaboration with field teams.
New Store Openings & Closures
- Lead the technical planning and execution of store technology deployments for new locations.
- Coordinate timelines and system installations across construction, operations, and IT teams.
- Ensure proper decommissioning, data sanitation, and asset recovery for closing stores.
Project Management
- Lead cross-functional technology projects including hardware/software rollouts, infrastructure upgrades, and system enhancements.
- Develop and maintain project plans, communicate milestones, and manage risks.
- Document procedures and provide post-project analysis to identify improvements.
Qualifications:
- Associates degree in Information Systems, Business, or a related field (or equivalent experience).
- 3+ years of experience in retail systems or IT operations, including vendor and project management.
- Strong knowledge of POS systems (hardware and software), preferably NCR, Toshiba, or Oracle MICROS.
- Solid understanding of PCI compliance and security best practices.
- Experience coordinating cross-functional teams and managing timelines across departments.
- Excellent communication, problem-solving, and organizational skills.
Preferred Skills:
- Familiarity with service desk/ticketing platforms (e.g., ServiceNow, Jira, Happyfox).
- Project Management certification (PMP, CAPM, or similar) is a plus.
- Experience in retail technology deployments at scale (multi-unit, national footprint).
- Understanding of networking basics, cabling, and low-voltage system planning.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Big Lots
Sourced by ZipRecruiter
Big Lots, headquartered in Westerville, Ohio, US, is a distinctive and diversified retail corporation. Operating in the retail industry, the company's core businesses involve offering an extensive range of merchandise such as furniture, seasonal items, consumables, soft home products, electronics, and accessories. Big Lots was founded in 1967 under the name Consolidated Stores Corporation until it was officially renamed Big Lots Inc. in 2001. The corporation's mission focuses on making a difference in the communities they serve by delivering surprising values every day. In line with this, Big Lots takes pride in their continued commitment to responsible retailing which includes their steadfast embrace of their corporate social responsibility.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Westerville, OH, US
Year founded
1967