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Import Logistics Assistant Jobs (NOW HIRING)

Trojan Battery Company

Logistics Intern

Charleston, WV · Remote

Logistics Intern Location: U.S. Remote Job Type: Paid Internship Duration: 6 Months (25 hours per ... Trade Compliance Assist with import and export documentation, including commercial invoices ...

UNIQLO

Logistics Analyst

Phillipsburg, NJ · On-site

$98K - $111K/yr

Assistant Logistics Manager LOCATION: Phillipsburg, NJ SCHEDULE: 5 days/week on-site (Thursday ... Import logistics management in terms of intra-USA transportation process and intake volume ...

D MANGANELLI LOGISTICS INC

Be Seen First

Customs Import Coordinator

Miami, FL · On-site

$23 - $25/hr

Working at D Manganelli Logistics means becoming part of a close-knit team that values ... Review and assist with HTS classification, country of origin, applicable duties, fees, and ...

D MANGANELLI LOGISTICS INC

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Customs Import Coordinator

Doral, FL · On-site

$23 - $25/hr

Working at D Manganelli Logistics means becoming part of a close-knit team that values ... Review and assist with HTS classification, country of origin, applicable duties, fees, and ...

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Import Logistics Assistant information

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How much do import logistics assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for import logistics assistant in the United States is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.36 per hour, depending on experience, location, and employer.

What is an import logistics assistant?

Import Logistics Assistants are professionals who support the coordination and management of goods coming into a country. Their main duties involve handling documentation, tracking shipments, communicating with suppliers and customs agents, and ensuring that all import regulations are followed. They play a crucial role in making sure that products arrive on time and within budget, while also helping to resolve any issues that may arise during the import process. This position often requires attention to detail, strong organizational skills, and knowledge of shipping and customs procedures.

What are the key skills and qualifications needed to thrive as an import logistics assistant?

To thrive as an Import Logistics Assistant, you need strong organizational skills, attention to detail, and a solid understanding of international shipping and customs regulations, often supported by a relevant degree or experience in logistics. Familiarity with logistics software, ERP systems, and documentation platforms such as SAP or Oracle is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help you navigate complex shipments and coordinate with global partners. These skills and qualities ensure efficient and compliant movement of goods, minimizing delays and supporting smooth supply chain operations.

What are some typical challenges an import logistics assistant might face, and how can they effectively manage them?

Import Logistics Assistants often encounter challenges such as managing tight shipping deadlines, handling unexpected customs delays, and coordinating communication between multiple parties like suppliers, freight forwarders, and internal teams. Effective organization, attention to detail, and proactive problem-solving are key skills for overcoming these hurdles. Building strong relationships with vendors and staying up to date on customs regulations can also help avoid delays and ensure smooth operations. Regularly updating shipment tracking and maintaining clear records will further support efficient workflow.

What is the difference between Import Logistics Assistant vs Export Coordinator?

AspectImport Logistics AssistantExport Coordinator
CredentialsHigh school diploma or equivalent; certifications like freight forwarding or logistics coursesHigh school diploma or equivalent; certifications in logistics or supply chain management
Work EnvironmentWarehouses, shipping offices, import terminalsExport departments, shipping offices, customs facilities
Industry UsageUsed in import-focused logistics teamsUsed in export-focused logistics teams
Common Search/ComparisonOften compared for entry-level logistics rolesCompared for export operations roles

The Import Logistics Assistant primarily handles inbound shipments, coordinating with customs and carriers to ensure timely import processes. The Export Coordinator manages outbound shipments, overseeing documentation and compliance for exports. While both roles require similar certifications and work environments, their focus differs on import versus export activities within the supply chain.

What cities are hiring for Import Logistics Assistant jobs?

Cities with the most Import Logistics Assistant job openings:

What are the most commonly searched types of Import Logistics jobs?

The most popular types of Import Logistics jobs are:

What states have the most Import Logistics Assistant jobs?

States with the most job openings for Import Logistics Assistant jobs include:

What are popular job titles related to Import Logistics Assistant jobs?

For Import Logistics Assistant jobs, the most frequently searched job titles are:

Customer Service & Logistics Assistant

Waltham, MA • On-site

Refeyn Ltd
See more jobs at Refeyn Ltdexternal

$46K - $58K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Position Overview
The Customer Service & Logistics Assistant primarily supports the day-to-day logistics, warehousing, and inventory functions for the North American region of Refeyn Inc., while providing secondary customer support as needed. Based out of our office in Waltham, MA, this role is primarily responsible for managing the physical inbound and outbound movement of goods, kit assembly, and stock control for our US-based operations.
In addition to core logistical duties, you will manage secondary administrative and customer support operations, ensuring accurate order intake and tracking across our business systems. This role interfaces regularly with Customer Excellence, Sales, Procurement, Production, and Sales Support.
Location: Waltham, MA
Key Responsibilities
Order Administration & Customer Operations Support
  • Order Intake & Data Entry: Manage incoming order requests from internal and external customers, ensuring precise data entry and tracking within NetSuite ERP and Salesforce.com CRM.
  • Customer Contact: Serve as a secondary point of contact for customer inquiries via Salesforce.com, ensuring timely responses and maintaining communication regarding shipping updates and order statuses.
  • Issue Resolution & Admin: Assist with the resolution of customer complaints, transit issues, returns, exchanges, and routine vendor onboarding workflows.
Core Logistics & Cold-Chain Operations
  • Inbound Receiving & Storage: Resourcefully handle and store incoming materials across ambient, 4°C, -20°C, and -80°C temperature-controlled environments.
  • Order Fulfillment & Shipping: Assemble specialized kits and pack outbound shipments ranging from small ambient/dry-ice packages to palletized freight (up to 200kg) using warehouse equipment.
  • Stock Control: Exercise sound judgment in managing physical stock put-away, conducting routine inventory counts, and tracking product expiration dates.
  • Documentation & Logistics Coordination: Create accurate domestic and international documentation (commercial invoices, delivery notes, shipping labels) and liaise directly with external couriers, hauliers, and suppliers.
Person Specification
Know-How & Qualifications
  • High School Diploma / or equivalent experience.
  • Experience: 2-6 years of hands-on experience in logistics, warehousing, or stock management (preferably within a manufacturing or cold-chain environment).
  • Technical Fluency: Demonstrated ability to navigate NetSuite ERP and Salesforce CRM for order processing and tracking.
  • Problem-Solving: Proven ability to exercise independent judgment in day-to-day work, needing only limited instruction on routine tasks while proactively recommending process improvements.
  • Equipment & Freight Capability: Experience with air/road freight procedures and physical capability to safely handle heavy palletized freight using powered lifters.
  • Compliance Knowledge (Desirable): Basic understanding of Incoterms, import/export declarations, and tariff/commodity codes.
Interpersonal Skills & Key Contacts
  • Regular Cross-Functional Contact: Maintain consistent day-to-day interaction with internal managers and colleagues across Customer Excellence, Sales, Procurement, Production, and Sales Support.
  • Communication & Support: Clear, professional written and verbal communication when coordinating with external vendors and addressing customer inquiries via Salesforce.
Additional Requirements
  • Work Authorization: Right to work in the United States is required.
  • Travel: None. This is a fully on-site role in our Waltham, MA facility; a passport and business travel are not required.
Why work for Refeyn?
Compensation and core benefits
  • We anticipate a salary between $46,000 and $58,000, depending on experience.
  • 25 days PTO per year in addition to 10 paid holidays
  • 5% company match to 401(k)
  • A paid volunteer day per year
  • Annual wellbeing allowance
  • Comprehensive core benefits package including Medical Insurance, Dental Insurance, Vision Insurance, Life insurance, Workers Compensation Insurance, and Employee Assistance Program
  • Suite of voluntary benefits including flexible spending accounts, supplemental insurances for accident, critical illness, hospital indemnity, and more

Supporting your Development
All employees receive access to Linkedin Learning which offers thousands of courses to support their personal and professional development. We also run frequent training sessions on both hard and soft skills.
Values-Led
Refeyn is committed to celebrating each other's differences and creating a dynamic, driven and diverse culture where everyone can flourish. We are proud to have been awarded Committed Status by the Inclusive Employers Standard in 2024 and are working hard to create a safe and empowering environment for all.
We firmly believe that there is great strength in building teams with different voices, experiences, perspectives, and backgrounds so that we can continue to share the team workload and enable our customers to succeed, and we welcome applicants from all sections of society to join us on our mission to advance discovery through innovation.
Refeyn is proud to use anonymised hiring practices. Identifying information such as a candidate's name, email address, date of birth and photo will not be visible to the hiring manager when they review CVs.

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