ZipRecruiter

Log In

1

Import Export Customer Service Jobs (NOW HIRING)

Entrust

Import Export Specialist

Shakopee, MN · On-site

$81K - $121K/yr

The Import/Export Specialist is responsible for the international shipment management, document ... Consults with customer service, transportation, warehouse operations, freight forwarders, and ...

Nordson

Specialist II Import/Export

East Providence, RI · On-site

S. Customers Regulations (CBP). Additionally, support the business with Automated Export System ... Provide oversight of third party providers, focusing on compliance with meeting agreed to service ...

New

Flex

Import/Export Analyst

Buffalo Grove, IL · On-site

The Import/Export Analyst will be responsible for providing operational expertise to enhance the ... Interfaces with internal and external customers, foreign order administration, freight forwarders ...

Flex Ltd.

Import/Export Analyst

Buffalo Grove, IL · On-site

The Import/Export Analyst will be responsible for providing operational expertise to enhance the ... Interfaces with internal and external customers, foreign order administration, freight forwarders ...

previous page

Showing results 41-60

All JobsTransportation And Storage JobsWarehousing JobsCustoms Compliance Specialist JobsImport Export Customer Service Jobs

Import Export Customer Service information

See salary details

$16

$21

$28

How much do import export customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for import export customer service in the United States is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is an import export customer service representative?

Import Export Customer Service jobs involve handling customer inquiries, processing orders, and coordinating shipments in international trade. Professionals in this role communicate with clients, freight forwarders, and customs brokers to ensure smooth import and export operations. They also resolve issues related to shipping documentation, delivery schedules, and compliance with trade regulations. Strong organizational and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as an import export customer service representative?

To thrive as an Import Export Customer Service Representative, you need a solid understanding of logistics, international trade regulations, and supply chain processes, often supported by a relevant degree or experience in shipping and logistics. Familiarity with customs management systems, shipping software, and documentation platforms like SAP or CargoWise is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for managing client expectations and resolving issues. These skills ensure smooth cross-border operations, regulatory compliance, and high customer satisfaction in a fast-paced global environment.

What are some common challenges faced by import export customer service professionals, and how can these be managed effectively?

Import Export Customer Service professionals often encounter challenges such as coordinating with multiple stakeholders across different time zones, managing complex documentation, and handling unexpected delays in shipments. Effective communication, strong organizational skills, and staying updated on international trade regulations can help manage these challenges. Building good relationships with freight forwarders, customs brokers, and clients also contributes to smoother operations and quicker resolution of issues.

What is the difference between Import Export Customer Service vs Import Export Coordinator?

AspectImport Export Customer ServiceImport Export Coordinator
CredentialsHigh school diploma, customer service experience, knowledge of shipping regulationsSimilar credentials, often with certifications in logistics or supply chain
Work EnvironmentCustomer support centers, offices, online communicationLogistics offices, warehouses, coordination meetings
Employer & IndustryImport/export companies, freight forwarders, customs brokersSame industries, focusing on operational coordination
Search & Comparison IntentCustomer service roles, client communication in import/exportLogistics coordination, shipment management

Both roles involve import/export processes, but Import Export Customer Service primarily focuses on client communication and support, while Import Export Coordinator handles shipment planning and operational coordination. Understanding these differences helps job seekers target the right position based on their skills and career goals.

How to become an import export customer service?

To become an import export customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and knowledge of international trade procedures. Relevant experience in customer service, familiarity with shipping documentation, and understanding of customs regulations can enhance job prospects; some roles may require proficiency in industry software or certifications in logistics or supply chain management.

What are the most commonly searched types of Import Export Customer Service jobs?

The most popular types of Import Export Customer Service jobs are:

What states have the most Import Export Customer Service jobs?

States with the most job openings for Import Export Customer Service jobs include:

What are popular job titles related to Import Export Customer Service jobs?

For Import Export Customer Service jobs, the most frequently searched job titles are:

Import Export Customer Service jobs near you
Infographic showing various Import Export Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,732 per year, or $22 per hour.

Import/Export Transportation Coordinator

Peabody, MA • On-site

ImEx Cargo
Aviation • 1 - 10 employees
Learn more about ImEx Cargoexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Job description

Please note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Euro-American Air Freight Forwarding Co., Inc., considers al/ of these variables when extending an offer of employment

Position Summary: The Import/Export Transportation Coordinator regularly and directly interfaces with clients and carriers to ensure a high level of performance in the movement of goods through the supply chain, from start to finish. Essential Duties & Responsibilities: Maintain services toward customer's satisfactions & excellency through good communication & coordination with customer/carriers & affiliated business suppliers/partners Issue quotes to clients Rate files in accordance with client rates/quotes Finalize files with billing charges, complete billing invoices Ok vendor invoices for payment Complete additional duties as assigned Import Processing and handling of both air and ocean import shipments Track and Trace shipments to their final destination. Communicating with overseas agents, US handling agents, ocean carriers, co-loaders, airlines, Container Freight Stations to ensure smooth coordination.

Arrange clearance and delivery to customer facilities Take proactive and proper action whenever needed to avoid delays or problems Prepare reports and/or advising clients of shipment status Export Processing and handling of both air and ocean export shipments including scheduling pickup, booking, 'issuing shipment documentation, sending pre alerts Track and Trace Shipments to their final destination Communicating with shippers, truck carriers, handling agents, airlines, overseas agents to ensure smooth coordination. Take necessary steps for regulatory compliance set forth by TSA, Export Customs and any other federal agencies required. Requirements Industry experience (Import/export), preferred but not required Exceptional Customer Service skills (verbal and written) Detail oriented, Self-motivated, Exceptional problem-solving skills Communicate effectively with internal departments, other regional branches and offices, and all external contacts Good organizational skills and ability to learn and retain information to build core industry related skills.

Know how to use and organize Microsoft Word, Excel, PowerPoint, Outlook, Smartsheet, Magaya a plus. Benefits 401(k) Dental insurance Health insurance Vision insurance

Apply