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Import Export Customer Service Jobs (NOW HIRING)

MMC Group

Import & Export Operation

Hawthorne, CA · On-site

$23/hr

Professional communication and customer service skills * Strong sense of urgency and accountability ... Ideal Candidate Backgrounds Export Coordinator, Import/Export Specialist, Air Export Agent, Freight ...

ICU Medical

Specialist, Import/Export

Lancaster, TX · On-site

Position Summary Import/Export Specialist is responsible for ensuring ICU Medical's US import and ... Collaborate with internal Customer Service to achieve the highest levels of customer satisfaction ...

Corning

NA Import / Export Specialist

Charlotte, NC · Hybrid

Third party point of contact with NA OFC FTZ service providers and partners for FTZ operations ... Provide import/export analytical support for OFC Mexico operations, US Mexico ware flow and all ...

New

BAE Systems

Import Export Anst Prin

Mclean, VA · On-site

$101K - $172K/yr

Coordinate Exports and Imports in accordance with BAE Systems policy and U.S. Government export ... customer support services. Improving the future and protecting lives is an ambitious mission, but ...

Howmet Aerospace

To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers ... Assurer l'interface avec les autres services pour garantir le bon suivi des dossiers imports.

Entrust Corp.

Import - Export Specialist

Shakopee, MN · Hybrid

The Import/Export Specialist is responsible for the international shipment management, document ... Consults with customer service, transportation, warehouse operations, freight forwarders, and ...

BAE Systems

Import Export Anst II

Nashua, NH · On-site

$67K - $114K/yr

As an International Trade Compliance Import/Export Analyst, you will work with customers to shape ... customer support services. Improving the future and protecting lives is an ambitious mission, but ...

UPL Limited

Import & Export Manager

Cary, NC

Collaborate with Customer Service and Planning to provide shipment visibility, status updates, and ... S. import/export regulations, including Export Administration Regulations (EAR), Foreign Trade ...

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Import Export Customer Service information

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How much do import export customer service jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for import export customer service in the United States is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by Import Export Customer Service professionals, and how can these be managed effectively?

Import Export Customer Service professionals often encounter challenges such as coordinating with multiple stakeholders across different time zones, managing complex documentation, and handling unexpected delays in shipments. Effective communication, strong organizational skills, and staying updated on international trade regulations can help manage these challenges. Building good relationships with freight forwarders, customs brokers, and clients also contributes to smoother operations and quicker resolution of issues.

What are the key skills and qualifications needed to thrive as an Import Export Customer Service Representative, and why are they important?

To thrive as an Import Export Customer Service Representative, you need a solid understanding of logistics, international trade regulations, and supply chain processes, often supported by a relevant degree or experience in shipping and logistics. Familiarity with customs management systems, shipping software, and documentation platforms like SAP or CargoWise is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for managing client expectations and resolving issues. These skills ensure smooth cross-border operations, regulatory compliance, and high customer satisfaction in a fast-paced global environment.

How much do import export agents make?

Import export customer service agents typically earn between $30,000 and $50,000 annually, depending on experience, location, and company size. Salaries can increase with specialized knowledge of customs regulations, logistics software, and language skills.

What are Import Export Customer Service jobs?

Import Export Customer Service jobs involve handling customer inquiries, processing orders, and coordinating shipments in international trade. Professionals in this role communicate with clients, freight forwarders, and customs brokers to ensure smooth import and export operations. They also resolve issues related to shipping documentation, delivery schedules, and compliance with trade regulations. Strong organizational and communication skills are essential for success in this position.

What is import customer service responsibilities?

Import customer service responsibilities involve assisting clients with tracking shipments, processing import documentation, resolving customs issues, and providing updates on delivery status. The role requires strong communication skills, knowledge of import regulations, and proficiency with logistics software to ensure smooth international transactions.

What is the difference between Import Export Customer Service vs Import Export Coordinator?

AspectImport Export Customer ServiceImport Export Coordinator
CredentialsHigh school diploma, customer service experience, knowledge of shipping regulationsSimilar credentials, often with certifications in logistics or supply chain
Work EnvironmentCustomer support centers, offices, online communicationLogistics offices, warehouses, coordination meetings
Employer & IndustryImport/export companies, freight forwarders, customs brokersSame industries, focusing on operational coordination
Search & Comparison IntentCustomer service roles, client communication in import/exportLogistics coordination, shipment management

Both roles involve import/export processes, but Import Export Customer Service primarily focuses on client communication and support, while Import Export Coordinator handles shipment planning and operational coordination. Understanding these differences helps job seekers target the right position based on their skills and career goals.

How do I get into the import export field?

To enter the import export customer service field, gaining knowledge of international trade regulations, logistics, and customs procedures is essential. Relevant skills include communication, problem-solving, and familiarity with industry software; obtaining certifications like a Customs Broker license can also improve job prospects.

What is export customer service job description?

An export customer service job involves assisting clients with international shipments, processing export documentation, coordinating with logistics providers, and ensuring compliance with customs regulations. The role requires strong communication skills, knowledge of export procedures, and proficiency with relevant software tools. It often involves resolving issues related to shipments and maintaining good customer relationships.
More about Import Export Customer Service jobs
What are the most commonly searched types of Import Export Customer Service jobs? The most popular types of Import Export Customer Service jobs are:
What states have the most Import Export Customer Service jobs? States with the most job openings for Import Export Customer Service jobs include:
What job categories do people searching Import Export Customer Service jobs look for? The top searched job categories for Import Export Customer Service jobs are:
Import Export Customer Service jobs near you
Infographic showing various Import Export Customer Service job openings in the United States as of June 2026, with employment types broken down into 4% Full Time, and 96% Part Time. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $45,732 per year, or $22 per hour.

Import/Export Specialist

SENSATA TECHNOLOGIES HOLDING PLC

South Burlington, VT • On-site

$62K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

The Import/Export Specialist at Dynapower will be responsible for the administration of the internal customs inventory control system.

General Responsibilities

  • Key participant in computing duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to/from foreign destinations
  • Collaborate on examining invoices and shipping documents to ensure accordance with federal regulations
  • Key participant in the discharge process for materials and components temporary imported into through the inventory control system bimonthly
  • Key participant in the discharges process for machinery and equipment imported temporary through the customs inventory control system
  • Review, audit and perform appropriate corrections to information contained in the master catalog to keep information accurate and correct at all times
  • Organize and validate local classifications of parts and materials to reconcile with local broker information


Experience / Qualifications

  • A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
  • Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
  • Strong communication skills; oral, written and presentation
  • Strong organization, planning and time management skills to achieve results
  • Strong personal and professional ethical values and integrity
  • Holds self-accountable to achieving goals and standards
  • Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
  • Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers

Additional Experience / Qualifications:

  • 3+ years' experience in import/export compliance at a manufacturing company preferred

  • Experience projecting and optimizing merchandize duties, tariffs, price conversions, weight, etc. a plus

  • Experience in ITAR environments also a plus

* This position requires eligibility to obtain authorization under the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-US Persons, as defined in the ITAR and EAR, may not be eligible to obtain authorization.

#LI-JL1

Base Salary Range:

$62,080.00 - $85,360.00

At Sensata, our employees are the key to our success and growth. We recognize that each individual brings their own unique experience, therefore the base salary range information shown above is a general guideline only. Sensata considers several factors when extending an offer, including, but not limited to, a candidate's experience and qualifications, as well as internal equity, market and business considerations. In addition to base salary, Sensata offers competitive medical, dental, vision, life and disability insurance plans, along with education reimbursement, wellness programs, a 401(k) retirement plan with Company matching, and a variety of paid time off, such as vacation or flex-time, sick, bereavement, and parental leave. Certain positions are also eligible for short-term incentive and long-term incentive programs.

This position requires eligibility to obtain authorization under the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-US Persons, as defined in the ITAR and EAR, may not be eligible to obtain authorization.

SmarterTogether

  • Collaborating at Sensata means working with some of the world's most talented people in an enriching environment that is constantly pushing towards the next best thing

  • Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication

  • As OneSensata, we are working together to make things work together

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NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranetto apply directly. Type "FIND JOBS" in the Workday search bar.

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