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Implementations Manager Jobs in Utah (NOW HIRING)

Broccoli AI

Implementation Manager

Lehi, UT · On-site

$85K - $95K/yr

About the Role As an Implementation Manager at Broccoli, you'll own the onboarding experience for new customers-from setup to success. You'll be the bridge between our AI agents and real-world HVAC, ...

Worldpay

Implementation Manager

Salt Lake City, UT · On-site

$79K - $116K/yr

We're looking for an Implementation Manager to join our ever-evolving Commercial team and help shape the future of global commerce. What you'll own You will be the named technical expert working ...

SmithRx

Implementation Support Specialist

Lehi, UT · On-site +1

$23 - $27/hr

Conduct administrative tasks supporting data entry of new group implementations within the applicable systems * Build client profile utilizing CRM tool * Act as a liaison between the internal ...

New

SmithRx

Implementation Support Specialist

Lehi, UT

$23 - $27/hr

Conduct administrative tasks supporting data entry of new group implementations within the applicable systems * Build client profile utilizing CRM tool * Act as a liaison between the internal ...

New

Orion

Implementation Project Manager

Lehi, UT · Hybrid

$72K - $110K/yr

The Implementation Project Manager independently leads multiple client onboarding engagements, balancing priorities across complex projects. This role adapts onboarding processes to client needs ...

Hussle Technology

Onboarding Project Manager

Lehi, UT · On-site

Hussle is hiring an Onboarding Manager to own the successful launch and implementation of new and expansion customers onto the platform. This role is responsible for turning signed contracts into ...

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Implementations Manager information

See Utah salary details

$35.5K

$94.2K

$152.9K

How much do implementations manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for implementations manager in Utah is $94,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $110,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an Implementations Manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What are Implementations Managers?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an Implementations Manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Utah? For Implementations Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Implementations Manager jobs in Utah look for? The top searched job categories for Implementations Manager jobs in Utah are:
What cities in Utah are hiring for Implementations Manager jobs? Cities in Utah with the most Implementations Manager job openings:
Implementations Manager jobs near you
Infographic showing various Implementations Manager job openings in Utah as of July 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution, with an average salary of $94,240 per year, or $45.3 per hour.

Implementation Manager

Broccoli AI

Lehi, UT • On-site

$85K - $95K/yr

Full-time

Re-posted 28 days ago

Job description

About Broccoli
Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.
About the Role
As an Implementation Manager at Broccoli, you'll own the onboarding experience for new customers-from setup to success. You'll be the bridge between our AI agents and real-world HVAC, plumbing, and electrical businesses, making sure every contractor goes live smoothly, sees results fast, and gets real value from day one.
This is a hands-on, high-impact role where you'll work closely with customers, product, and engineering to bring AI into the workflows of some of the fastest-growing service businesses in the country.
Your Core Responsibilities
  • Lead onboarding for new customers, setting up their AI agents to handle calls, book jobs, and integrate with CRMs like ServiceTitan.
  • Customize prompt flows and voice logic to match each business's tone, processes, and goals.
  • Train owners and office managers on best practices, troubleshooting, and ongoing optimization.
  • Monitor early adoption closely, identify risks, and ensure accounts hit key milestones in the first 30-60 days.
  • Collaborate with product and engineering to share customer feedback and improve AI behavior and workflows.
You Might Be a Fit If You
  • Have 3+ years in onboarding, customer success, or technical implementation-ideally at a fast-paced SaaS, automation, or AI company.
  • Are a strong communicator who can make AI and technical concepts simple for non-technical users.
  • Are organized and process-driven, able to manage multiple accounts in parallel and refine onboarding playbooks.
  • Thrive in ambiguity and speed-you move fast, solve problems proactively, and help define how we scale.

Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.

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