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Implementations Manager Jobs in Rhode Island (NOW HIRING)

Harris

(Remote) Implementation Consultant

Carolina, RI · Remote

The consultant works closely with project management, customers and internal teams to ensure implementations are completed on time, within scope, and aligned with best practices. This remote role ...

Harris

(Remote) Implementation Consultant

Carolina, RI · Remote

The consultant works closely with project management, customers and internal teams to ensure implementations are completed on time, within scope, and aligned with best practices. This remote role ...

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All JobsImplementations JobsImplementations Manager JobsImplementations Manager Jobs in Rhode Island

Implementations Manager information

See Rhode Island salary details

$38.2K

$101.4K

$164.5K

How much do implementations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for implementations manager in Rhode Island is $101,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $118,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an Implementations Manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What are Implementations Managers?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an Implementations Manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What job categories do people searching Implementations Manager jobs in Rhode Island look for? The top searched job categories for Implementations Manager jobs in Rhode Island are:
Implementations Manager jobs near you
Infographic showing various Implementations Manager job openings in Rhode Island as of July 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution, with an average salary of $101,377 per year, or $48.7 per hour.

Treasury Management Service and Implementation Manager

washingtontrust

Westerly, RI

$85K - $115K/yr

Other

Posted 27 days ago

Job description

This person oversees and manages the Service and Implementation team for Treasury Management, which has a primary focus of supporting the sales team, onboarding treasury management services, and servicing our commercial clients. This role serves as a key liaison between sales, clients, product management, and back-office operations, ensuring smooth implementation and ongoing management of treasury management services. Strong leadership skills, deep product knowledge, and a client-first mindset to enhance the overall client experience are required.

Products Serviced: Account Analysis; ACH; Business On-Line Banking; Positive Pay; Lockbox; Bill Pay; Reich & Tang DDM; Remote Deposit Capture (mobile and desktop); Wire; ICS; CDARS, Cash Vault Services

Key Responsibilities:

Client & Relationship Management

  • Serve as the primary point of contact for escalation from her team members.
  • Work closely with front-office sales relationship managers to onboard new clients and enhance existing relationships.
  • Create and update middle office policies and procedures.
  • Serve as a liaison between client, team, and product management.
  • Educate team on cash management products, systems, and best practices.

Process Improvement

  • Serve as the point person on all procedures and projects related to Cash Management Service and Implementation.
  • Partner with internal teams (Operations, IT, Compliance, and Risk) to ensure seamless execution of cash management services.
  • Monitor and optimize workflows to improve efficiency, reduce risk, and enhance the client experience.

Risk & Compliance Management

  • Ensure adherence to regulatory requirements, internal policies, and best practices related to cash management operations.
  • Collaborate with risk and compliance teams to identify, assess, and mitigate operational risks.
  • Monitor and report key operational metrics, ensuring timely escalation of issues as needed.

Leadership & Team Development

  • Manage and mentor a team of Service and Implementation professionals, fostering a culture of excellence and continuous improvement.
  • Provide training and support to ensure the team is well-versed in cash management products and processes.
  • Drive collaboration across all areas of cash management and other bank departments to enhance cross-functional efficiency and effectiveness.
  • Strong analytical, problem-solving, and project management skills.
  • Exceptional communication and leadership abilities.
  • Be a team player for other colleagues and partners within the Bank.

REQUIREMENTS/QUALIFICATIONS

  • BA degree preferred
  • Prior experience with direct customer contact, problem solving, and customer resolution.
  • 5+ years cash management experience and knowledge of Cash Management services.
  • Demonstrated ability to cross-sell and onboard internal customer referrals
  • Ability to make in-person, site visits to customer locations

Compensation: A goodfaith, reasonable estimate of the base salary range for this role is $85,000 to $115,000 per year and the actual offer will depend on factors such as experience, skills, training, certifications, and education.

This base salary reflects one component of our competitive compensation package. This position may be eligible for an annual bonus and includes a comprehensive benefits package.

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