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Saas Implementation Remote Jobs in Rhode Island (NOW HIRING)

NinjaOne

Enterprise Solutions Engineer

NC · On-site +1

$107K - $133K/yr

If you've done this before in B2B SaaS, thrive in high-stakes environments, and want your work to ... We are flexible on remote work from home if you are located in the USA and reside in one of the ...

NinjaOne

Manager, Software Engineering

NC · On-site +1

... our SaaS offerings. Work closely across our internal teams responsible for the software product ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

NinjaOne

Senior Software Engineer, Java (Backup)

NC · Remote

$125K - $165K/yr

... and implementing scalable new solutions and product improvements. Providing clean and optimized ... Our work spans three squads (Server Backup, Endpoint Backup, and SaaS Backup), covering everything ...

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Saas Implementation Remote information

What are the key skills and qualifications needed to thrive as a SaaS Implementation Specialist (Remote), and why are they important?

To thrive as a SaaS Implementation Specialist (Remote), you need a strong background in software implementation, customer onboarding, and project management, often supported by a degree in IT, business, or related fields. Familiarity with SaaS platforms, CRM systems, and project management tools like Jira or Asana, as well as relevant certifications (e.g., PMP or Salesforce certification), is highly beneficial. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for managing client relationships and remote work challenges. These skills ensure seamless client onboarding, effective project delivery, and customer satisfaction in a distributed work environment.

What are common challenges faced by remote SaaS Implementation specialists and how can they be addressed?

Remote SaaS Implementation specialists often encounter challenges such as coordinating effectively with clients across different time zones, managing communication without face-to-face interaction, and ensuring client adoption of the software. To address these, it’s important to establish clear communication channels, use project management tools for transparency, and schedule regular check-ins with clients and internal teams. Building strong documentation and providing accessible training resources can also help ensure successful implementations and client satisfaction.

What is the difference between Saas Implementation Remote vs SaaS Support Specialist?

AspectSaas Implementation RemoteSaaS Support Specialist
CredentialsTypically requires technical certifications, project management skillsRequires customer service and technical troubleshooting skills
Work EnvironmentRemote, project-based, collaborative teamsRemote or on-site, focused on customer support
Industry UsageUsed in SaaS deployment and onboarding processesUsed in ongoing customer support and issue resolution
Search & Comparison IntentUnderstanding implementation roles and responsibilitiesComparing support roles and troubleshooting tasks

While both roles operate remotely within the SaaS industry, Saas Implementation Remote focuses on deploying and onboarding new clients, requiring technical and project management skills. SaaS Support Specialist primarily handles ongoing customer support, troubleshooting, and issue resolution. The roles complement each other but differ in scope and responsibilities.

What does a SaaS Implementation Specialist do when working remotely?

A SaaS Implementation Specialist working remotely is responsible for helping clients set up, configure, and launch Software as a Service (SaaS) products without being on-site. They manage onboarding processes, provide training and support, and ensure the software integrates smoothly with existing client systems. Communication is often carried out via video calls, email, and collaboration tools, making strong digital communication skills essential. Their goal is to help clients achieve successful adoption and maximize the value of the software.
What are the most commonly searched types of Saas Implementation jobs in Rhode Island? The most popular types of Saas Implementation jobs in Rhode Island are:
What are popular job titles related to Saas Implementation Remote jobs in Rhode Island? For Saas Implementation Remote jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Saas Implementation Remote jobs in Rhode Island look for? The top searched job categories for Saas Implementation Remote jobs in Rhode Island are:
What cities in Rhode Island are hiring for Saas Implementation Remote jobs? Cities in Rhode Island with the most Saas Implementation Remote job openings:
Saas Implementation Remote jobs near you
Infographic showing various Saas Implementation Remote job openings in Rhode Island as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.
Manager IT - RTP Payments (Remote)

Manager IT - RTP Payments (Remote)

First Citizens Bank

Carolina, RI • Remote

$95K - $117K/yr

Full-time

Posted 19 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

97th of 170 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona and North Carolina.

This position allocates technical resources and associates within Enterprise Payments Technology organization. Manages an associate team to ensure the effective delivery of operational support, service, custom development, software vendor management, and project results. Oversee the design, implementation, integration, enhancement, and support of systems and applications supporting Real-Time Payments (RTP), Trade Finance, Electronic Data Interchange (EDI), Insurance, and other critical business functions. Partners with peers, senior management, business units, software vendors, and associate teams to align initiatives, projects, and technology solutions with broader organizational goals while ensuring operational stability, regulatory compliance, and business growth.

We seek an experienced Software Development Engineering Manager to join our Payment Technologies Solutions team to provide technical leadership on strategic projects. You’ll develop an A-team with a culture of performance, recognition, and collaboration.


Responsibilities
  • Lead and manage a cross-functional team of technical resources of developers, Analyst and QA testers, including contractors, and strategic vendor partners.
  • Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties. Develops and utilizes methods of tracking performance.
  • Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation. Supports budget forecasting, capital planning and invoicing.
  • Business Support - Directs programming, business analysis, or testing activities, including the determination of scope, time and cost estimates, and system impact within user requests. Facilitates system modifications within existing system architecture and assists with architectural changes as necessary. Elicits and refines business technology roadmaps, including setting priority and understanding cross team impacts.
  • Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.

Qualifications

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Preferred Skills:

  • Minimum of 2 years of tech leadership
  • Agile mindset with Payment Technology experience in Faster payments and Trade Finance
  • Strong Banking/Payments Industry knowledge with experience delivering on large modernization/transformative efforts
  • Ability to influence the architecture and design
  • Ability to analyze and troubleshoot production issues
  • Outstanding Communication and presentation skills
  • Experience with TDD and CICD delivery
  • Experience in working with COTS and SaaS solutions
  • Experience with on prem distributed systems as well as Cloud technologies (AWS is a plus)
  • Hands-on Experience with Java/J2EE, Javascript frameworks, Restful Webservices, web applications, JSM, transactional databases, SQL/ NoSQL databases
  • Experience with enterprise integration services/solutions
  • Experience and exposure to API gateways
  • Experience building cloud enabled MicroServices and REST APIs
  • Implementation experience with SAAS/PAAS based solutions
  • Experience with regulatory guidelines (FFIEC, FDIC, etc) governing the financial industry
  • Experience building and maintaining large software platforms, client and employee enablement initiatives

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Preferred Skills:

  • Minimum of 2 years of tech leadership
  • Agile mindset with Payment Technology experience in Faster payments and Trade Finance
  • Strong Banking/Payments Industry knowledge with experience delivering on large modernization/transformative efforts
  • Ability to influence the architecture and design
  • Ability to analyze and troubleshoot production issues
  • Outstanding Communication and presentation skills
  • Experience with TDD and CICD delivery
  • Experience in working with COTS and SaaS solutions
  • Experience with on prem distributed systems as well as Cloud technologies (AWS is a plus)
  • Hands-on Experience with Java/J2EE, Javascript frameworks, Restful Webservices, web applications, JSM, transactional databases, SQL/ NoSQL databases
  • Experience with enterprise integration services/solutions
  • Experience and exposure to API gateways
  • Experience building cloud enabled MicroServices and REST APIs
  • Implementation experience with SAAS/PAAS based solutions
  • Experience with regulatory guidelines (FFIEC, FDIC, etc) governing the financial industry
  • Experience building and maintaining large software platforms, client and employee enablement initiatives

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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