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Implementations Manager Jobs in Connecticut (NOW HIRING)

Experience delivering user training and supporting change management during technology implementations. * Strong project management skills, including planning, prioritization, coordination of tasks ...

AVP, Client Implementation

Shelton, CT · Remote

$160K - $210K/yr

Managing Performance What does it take to be successful in this role? Expertise in Life, Disability ... Experience in customer implementation, project management in the disability industry. Or an ...

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Implementations Manager information

See Connecticut salary details

$37.1K

$98.5K

$159.8K

How much do implementations manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for implementations manager in Connecticut is $98,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $115,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an Implementations Manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What are Implementations Managers?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an Implementations Manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Connecticut? For Implementations Manager jobs in Connecticut, the most frequently searched job titles are:
What cities in Connecticut are hiring for Implementations Manager jobs? Cities in Connecticut with the most Implementations Manager job openings:
Infographic showing various Implementations Manager job openings in Connecticut as of July 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 79% Physical, 5% Hybrid, and 16% Remote job distribution, with an average salary of $98,476 per year, or $47.3 per hour.

Implementation Manager

Oxbridge Health

Norwalk, CT • On-site

Full-time

Medical

Posted 23 days ago


Job description

Company Overview:
Our company is a start-up that specializes in episodes of care benefit plans. We have a deep expertise in episode pricing and analytics and our goal is to bring transparency and efficiency to the healthcare market. Our company is committed to providing high-quality, affordable healthcare to our customers.
Role Description
The Implementation Manager is responsible for leading the successful onboarding of new employer groups onto Oxbridge Health's Episode based benefit plans, across both direct and indirect sales channels. This includes direct sales to employers-where Oxbridge Health implements the benefit directly with the employer group-as well as indirect sales to employers through Episode Advantage Inside, where the implementation is delivered in partnership with other health plans and third-party administrators (TPAs). This role serves as the primary project manager during the implementation phase, coordinating across internal teams, external partners, employer clients, and partner health plans and TPAs to ensure a smooth transition from sale to active coverage.
The Implementation Manager ensures that benefit plans, eligibility data, enrollment processes, vendor integrations, and portals are accurately configured and operational prior to the group's effective date.
This role requires a self-starter with a natural curiosity, strong initiative, and the ability to quickly learn, problem-solve, thrive in a fast-paced environment and handle multiple implementations simultaneously without sacrificing deadlines or quality.
Responsibilities
  • Lead the end-to-end implementation of new employer groups enrolling in the organization's benefit programs.
  • Lead the end-to-end implementation of health plans and TPA clients in regards to Oxbridge Health's Episode Advantage Inside program.
  • Serve as the primary point of contact during the onboarding and implementation phases-for direct employer clients, and for partner health plans and TPAs implementing through Episode Advantage Inside.
  • Conduct kickoff meetings with employers, partner health plans and TPAs, guiding all stakeholders through implementation timelines and requirements.
  • Tailor the implementation approach to the sales channel, recognizing the differing roles, systems, and handoffs in direct employer implementations versus indirect implementations via Episode Advantage Inside.
  • Develop and manage implementation plans to ensure timely and accurate group setup.
  • Conduct or support open enrollment education for new members
  • Review plan design documentation and ensure accurate setup within administrative systems.
  • Confirm eligibility structures and benefit plan parameters are properly configured according to the plans purchased by the employer.
  • For Episode Advantage Inside deals, coordinate plan configuration with partner health plans and TPAs where Oxbridge Health's Episode benefit is administered on their platforms.
  • Ensure seamless registration on member portal.

Qualifications
  • Bachelor's degree in Business, Healthcare Administration, or related field preferred.
  • 3-5+ years of experience in health insurance, third-party administration (TPA), employee benefits, healthcare operations or implementation
  • Experience onboarding employer groups directly, and/or implementing benefit plans in partnership with health plans or TPAs, preferred.
  • Strong project management and organizational skills
  • Knowledge of health benefit plan structures (PPO, self-funded, level funded, etc.)
  • Experience coordinating eligibility files and enrollment data
  • Excellent client communication and relationship management skills
  • Ability to manage multiple implementations simultaneously
  • Ability to manage implementations across both direct (employer) and indirect (health plan/TPA) sales channels