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Implementation Specialist Jobs in Boca Raton, FL

Choice Home Warranty

Retention specialist

Sunrise, FL · On-site

$20/hr

The Retention Specialist will be responsible for developing and implementing strategies to retain customers, analyzing customer data to identify trends and opportunities, and working closely with ...

UHS

Military Affairs Specialist

Fort Lauderdale, FL · On-site

Identifies process updates and works to implement as needed. * Provides campuses with benefit ... The Military Affairs Specialist must have the minimum of an Associate's Degree. Veteran preferred.

MDG Solutions

Paid Media Specialist

Boca Raton, FL · On-site

The Specialist, Media works closely with various stakeholders, including marketing teams and ... • Implement ad extensions, ad scheduling, and other optimization techniques. Keyword & Bid ...

Tenet Health

Child Life Specialist

West Palm Beach, FL · On-site

This is a part time position The Child Life Specialist is responsible for implementing a psychosocially and developmentally supportive program for children and families. Child Life Specialist is a ...

South Florida's Window & Door Specialist

Be Seen First

Canvassing Regional Director

Delray Beach, FL · On-site

$100K - $175K/yr

Develop and implement canvassing strategies * Plan neighborhood mappings and route strategies Compensation: * Earn $150K-$250K APPLY NOW! Company Description South Florida's Window & Door Specialist ...

New

Home - TWS

Client Services Specialist

Boca Raton, FL

$16 - $21.25/hr

The Client Services Specialist will execute the project/product lifecycle from creation of business requirements through implementation. The individual will operate as an internal consultant on ...

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Implementation Specialist information

See Boca Raton, FL salary details

$13

$32

$68

How much do implementation specialist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for implementation specialist in Boca Raton, FL is $32.35, according to ZipRecruiter salary data. Most workers in this role earn between $23.94 and $33.08 per hour, depending on experience, location, and employer.

What does an implementation specialist do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

How does an implementation specialist interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

What are the key skills and qualifications needed to thrive as an implementation specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

Is implementation specialist a stressful job?

Implementation specialists often face pressure to meet project deadlines and ensure client satisfaction, which can contribute to stress. The role requires strong organizational skills, problem-solving, and the ability to manage multiple tasks simultaneously, making it potentially demanding but also rewarding for those comfortable with fast-paced environments.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require some experience, depending on the company and industry. Entry-level roles typically require basic knowledge of the company's products or services, strong communication skills, and sometimes relevant certifications. More advanced positions may demand prior experience with project management, technical skills, or specific tools.
More about Implementation Specialist jobs

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The top searched job categories for Implementation Specialist jobs in Boca Raton, FL are:

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Cities near Boca Raton, FL with the most Implementation Specialist job openings:

Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in Boca Raton, FL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $67,284 per year, or $32.3 per hour.

Retention specialist

Sunrise, FL • On-site

Choice Home Warranty
Real Estate • 501 - 1,000 employees
Learn more about Choice Home Warrantyexternal

$20/hr

Full-time

Re-posted 16 days ago

Job description

Retention SpecialistLocation: Sunrise, FL

We are seeking a highly motivated and experienced Retention Specialist to join our team. The ideal candidate will have a proven track record of retaining customers and increasing customer loyalty. The Retention Specialist will be responsible for developing and implementing strategies to retain customers, analyzing customer data to identify trends and opportunities, and working closely with other departments to ensure customer satisfaction.

Responsibilities:
  • Develop and implement strategies to retain customers
  • Analyze customer data to identify trends and opportunities
  • Work closely with other departments to ensure customer satisfaction
  • Provide excellent customer service to retain customers
  • Handle customer complaints and resolve issues in a timely manner
  • Monitor customer accounts and proactively reach out to customers to address any concerns or issues
  • Develop and maintain relationships with key customers
  • Provide regular reports on customer retention and satisfaction
Requirements:
  • Minimum of 3 years of experience in customer retention or related field
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office and customer relationship management (CRM) software

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